iStock Status

Last Updated on 2024-02-12 by Getty Images Inc.

I have a problem with iStock

Are you having issues? Select the issue you are having below and provide feedback to iStock.

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⚠️ Most reported problems ⚠️

50.0%

Not working

50.0%

24 hour clock ⏰

- There is no way to purchase images, buy credits or subscriptions, or check on purchased images through the app.

- The app is useless as it requires users to visit the website to do anything.

- The app has an error message when trying to sign in, making it impossible to use.

Common iStock Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve iStock network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the iStock App
1. On android, goto Settings » iStock » click [Force Stop]

Clear iStock App Cache and Data:
1. On android, goto Settings » Apps » iStock » Storage » click [Clear Data] option. This clears both data and cache.
2. restart iStock.

On android, goto Settings » Apps or Manage Apps tab.
Click iStock » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto iStock » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch iStock

E-Mail: androidfeedback@gettyimages.com

Website: 🌍 Visit iStock Website

Privacy Policy: http://www.istockphoto.com/legal/privacy-policy

Developer: Getty Images

Mar 07, 2025, 03:12 AM
a user from Helena, United States reported problems with iStock : Not working
Mar 06, 2025, 02:56 PM
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