Resco Mobile CRM Reviews

Resco Mobile CRM Reviews

Published by on 2024-10-31

🏷️ About: Resco Mobile CRM is a mobile application that allows users to access their CRM data on the go. It is compatible with Microsoft Dynamics CRM, Oracle CX, and Salesforce, as well as other CRM and ERP systems. The app is designed to boost the productivity of sales representatives, field service technicians, field agents, and managers who need mobility while working. It works in both online and offline modes, allowing users to view, create, delete, and modify data even without an internet connection. The app is fully integrated with mobile devices and offers features like photo and signature capturing, phone call tracking, route planning, and barcode scanning.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
58.8%

🙄💅🫥 Neutral
23.7%

👿🤬😠 Negative experience
17.5%

~ from Justuseapp.com NLP analysis of 62 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Saves tons of time and works very well

- Has a powerful feature set and they continuously update the app

- Woodford tool is easy to use to create and edit the system

- User interface is excellent for mobile individuals

- Integration with maps is excellent



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

2.0 out of 5

Broken after 14.6 update

2022-05-25

Keep getting failed to connect error after iOS 14.6 update.

I don’t get it!!

2022-06-26

I can’t even delete all the preloaded crap! What do you do with it? Can’t seem to customize anything. Pointless

Horrible

2022-07-27

Resco makes me want to eat my grandmas ashes.

Update killed it

2022-08-28

Was working fine until latest update. Now when I sync it just crashes. Uninstalled and reinstalled, same result.

Complete Garbage

2022-09-29

No love support, at least not here in the United States. Does integrate well with or at all with Salesforce. If you run into a problem as I did, communication is by email only with at least a 24 hour delay. Save your time and money.

BEWARE

2022-10-30

BEWARE If your employer tells you to install Resco. They will use it to track your phone day and night by the gps even if you turn the gps off. And they can also monitor all your phone calls as well 24-7 but the conveniently forget to tell you that. So AZ employees BEWARE!!!! They know where you are day and night, even on your days off they track where your at.

Works for NON customized CRM instances

2022-12-01

I wish this app would have explained the following...

-None of this app's CRM programs support custom entities or fields.
-You cannot change which fields you want to view/hide on the iPhone
-It only shows entity contact info and does not show entity description fields like entity type, spouse, job title, etc.
-The only way to customize the viewed fields/entities is to pay close to $20K for their "end-user friendly" software to create your own app or pay someone else who has already purchased it to do it for you at a premium.

If none of the above is a problem for you, then the interface is quite intuitive and you will like it. Make sure you add the https:// to the front of your server address though!

Good App

2023-01-01

Good app for looking up accounts. But doesn't pull the maps for the accounts.

Just installed and connected to CRM

2023-02-02

Just installed and connected to CRM server, so far it seems pretty good I am able to see current data and add updates. If this works well it will be very impressive. Will post updates if any problems found. But so far very nice app.

Map doesn't work

2023-03-06

Looks like everything works well except for the map function. This gets fixed it should be a 5 star.

Best microsoft crm client right now

2023-04-04

Hopefully msft will develop one of their own but for free, this is ok. I mostly just need it for account lookup and am having some difficulty with viewing scheduled service calls that i can see via the web interface but the developers are generally responsive on their forum. Not bad for the price and i haven't found anything better.

Very good

2023-05-06

We've been working with Dynamics CRM since 2009. The absence of a true "mobile" solution from Microsoft has definitely been a barrier. While MS has (finally) added some mobile capabilities, by far the customizations and enablement we can do in this app for our team far outpace what Microsoft can deliver today.

Pretty good

2023-06-06

Worked for me the first time I synched up. Half the battle is setting up your CRM server correctly. I would of given 5 stars if maps worked.

Works pretty we’ll

2023-07-08

Saves tons of time works very well

Best most customizable mobile app for Dynamics CRM

2023-08-08

App is awesome but you need use their free woodford Configurator to customize it. Great business app and only one with perfect mapping, nav, etc.

Works good.

2023-09-09

After installing works good without problems in our company environment...

Awesome app

2023-10-11

This is by far the best app for Microsoft Dynamics CRM. No other mobile crm app for any provider has this many features and is so customizable. Maps are great!!! A++ work!

Excellent implementation!

2023-11-11

Wow! This product runs circles around the Microsoft App. It's actually usable and allows quick searches, adding and editing of just about any record in Microsoft Dynamics CRM online. Great job!!!

Best CRM App

2023-12-13

We tested this app vs. other options and this app clearly won out. Their Woodford tool is VERY easy to use to create and edit the system to push out to users. The user interface is excellent for mobile individuals. Our team prefers this iPad app over CRM on their laptops. Integration with maps is excellent.

Clearly the best option out there for Mobile CRM.

Best of all... Customer Service is excellent! They will help you figure out any issues you have.

Highly recommended!

Works GREAT. Exactly as intended

2024-01-13

Also has a fairly powerful feature set and they continuously update Resco . Almost every 2 months there's a new update with major features.

Great job team!

Great productivity app

2024-12-11

Great productivity app if you know how it works. It offers some functionality out of the box but the true value comes when you hook it up with Dynamics and use their configuration tool oddly called Woodford



Is Resco Safe? 🤗🙏


Yes. Resco Mobile CRM is very safe to use. This is based on our NLP (Natural language processing) analysis of over 62 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.0/5 . Justuseapp Safety Score for Resco Is 77.1/100.


Is Resco Legit? 💯


Yes. Resco Mobile CRM is a totally legit app. This conclusion was arrived at by running over 62 Resco Mobile CRM User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Resco Is 100/100..


Is Resco Mobile CRM not working? 🚨


Resco Mobile CRM works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Resco Mobile CRM? Post a Review




Features

- Fully offline and online capable

- Works with Salesforce offline and Oracle offline

- Interactive maps that display accounts, contacts, activities, and other types of records

- Multimedia support (pictures, documents, Iframes, and signatures)

- Calendar for scheduling appointments and creating tasks

- Adjustable filters and sorting

- Route planner

- Option to run reports

- Multi-language options

- Photo and audio capturing

- Phone call and email tracking

- Barcode and QR code scanner

- SharePoint and Dropbox support

- MS Exchange and Gmail integration

- Encrypted database

- Fully customizable via Resco's configurator

- MDM (Mobile Device Management)

  Customer Service/Support
Developer:
RESCO, sro.


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