Procore Reviews

by Jamie Seymour

We signed up with this app based on three factors. It was able to connect to Quickbooks,it had a time sheet option and we could create customized forms. We already knew its capabilities for project management, but we were told it could take care of all of our needs. What we weren’t told is that the Quickbooks connector is an additional 2,500 to the 12,500 we already spent. The ability to create forms is awful. Very limited on customization.
Time sheets does not have a clock in and out option from the field. The office staff has to input it. We realized the issue within the second call and tried to get our money back. They are not willing to. I strongly suggest researching their competitors. Definitely not worth the 12,000 plus they want. That is just to get started. To get the full program costs even more. Plan to spend 20,000 once they get you!

by Transparent Contractor

this app seemed like a significant step up in project management software for our growing, high end residential construction business. Certainly the price tag would indicate that it must be quite wonderful. Additionally our salesperson put a great many things in writing to promise that they could deliver on our specific needs as an open book and transparent business. Sadly almost immediately upon writing the first oppressively expensive check the “white glove service” began to fall short of expectations.

Specifically:
- there implementation teams are extremely siloed. The project management team doesn’t know anything about the financial model and neither seem to be well versed in the ERP connection to QuickBooks
- when we began to realize that this app could not grant us the single point of entry budget and financial integration we bought it for we suffered months of dead ends and platitudes with no resolution.
- We finally did get to someone who knew all of the particulars of our simple requests and in 5 minutes he admitted that the salesman had mislead us.
- When we tried to get out of this app and get our money back we received crickets form our “account executive”
- the crickets are still chirping.....

stay tuned for my next installment of this review in which I will cover the insufficiencies in their actual project management system if you are not a commercial construction company.

by Dnick1926

This platform is by far the best for project management with all of the cool tools and high powered features they offer. It really confuses me however, given how well the web portal version works, that the iPad app could be so bad. It’s essentially just a full screen version of the iPhone app. It does not even in the slightest take advantage of the iPad’s power or features. The pencil features are rudimentary at best, and are somehow more confusing to use than your finger in most instances. The word editor, for example in the meetings tool, has less formatting options that most text messaging apps. Also, why do I have to keep Procore open for photos to upload? This is pretty annoying after you’ve just walked the site and taken 50 daily progress photos and you’re on cellular data. Prepare to spend 15 minutes not being able to use anything else on your phone or tablet.

Really is a shame how little effort is put into optimizing the iPad app when most people in the field depend on it over their traditional laptops. Currently, it’s actually easier just to open this app in Safari, so I’m not really sure why this has such a high store rating. I think people are rating the functionality of this app more than the actual app.

by Luke9510

this app could be some much more that it is. It keeps having glitches in search on the mobile device with submittals. The system is not intuitiv side seems to be stronger than the field mobile app so maybe it is built for the office but not happy with my overall experience with the mobile side. Basically it took all the paper work and made it digital witch is great but that is it. Yes there are other features but i dont find them easy to use on the iPad or enjoyable. It should be a joy to operate and i should look forward to working with it not dreading to work with it or standing in the field waiting for a document. this app you could be some much better that this.

by Whale-.-

A lot of problems in Procore would be ignorable except for the lack of tabs. You cannot open multiple tabs and switch quickly between prints, rfi’s, or anything. Everything is archaically constructed. Ex: the main hub is the only way to get around unless a master account holder adds something to the print. My notes show up on everyone’s prints and bogs down the whole system. Needs a tabs function, personal notes and personal references, a way to submit notes that other trades need to see, and print-on-print overlay functions.

by Abalentine2349

You can tell that Procore was not created for persons in the field, but instead was created by persons working in the office side. There are more issues than I can list here, most are basic fundamental necessities for us in the field, but this app does not get it. Been using for a couple of years and I don't like this anymore now than when I first started. The daily report/manpower log is the worst and a lot of basic info such as equipment that a contractor is renting cannot even be tracked, but you can the track the number of hours running and idling. I don't need to track hours of idling equipment I need to track what the contractor has on site, when it was delivered and whom it belongs to so I can verify they are paid. Again NUMEROUS flaws that has taken years to dwindle down but still not much better.

by Dubber81

If you’re looking for a program to load fab sheets and mark them up to share and show progress, PlanGrid out shines this app. As a company, we are transitioning from PlanGrid to this app, due to this app’s multi-faceted software that checks many boxes. However, as the fabrication shop foreman, and the capacity that we use the software, (described above), this app fails in many important areas. Marking tools are fewer, loading of pages is MUCH slower, in fact the whole program is slower, down to just flipping from one fab sheet to the next. When there connection issues and the program puts updates in the queue, they seem to stay there indefinitely, despite being back online, and overall there are just far more glitches in this app, definitely not as fluid and user friendly as compared to PlanGrid. Hopefully they continue to push out updates that rectify these issues. I’ll revisit this review at a later date once they (hopefully) improve.

by Velas

The interface with the phone app is lacking. When you sign docs, Procore wont push the signature, even after you have wifi. Therefore all the time you are suppose to save with these programs get eaten up by having to resign, and resign, and resign and then maybe uf the stars are aligned it goes through after wasting hours if time just trying to get it to go through.
The customer support will just blame you ir your device and not enlist their programmers to fix the algorithm. So here I am judged to be incompetent but I still cant get my F_____g signatures to take without multiple attempts.
I could research ( using paper docs), find docs, write docs and move on before I get one signature in this app to be accepted.
Where is the savings in that.
Lets junk these programs and go back to what works. File cabinets and paper.

by ESPN Step Your Game Up

There are way too many bug and errors with the iPad/iPhone application of the software. It seem like every other day I’m checking for an update so issues can be resolved with RFIs, Submittal, Punchlist posting to drawings.

Please look into the ability to edit a cloud to add a RFI to it instead of having to deleting it all together and creating a new cloud that included the new RFI that you have to attach.

Not sure if you can do anything about the strengthening the signal capabilities but in many cases were building concrete and steel structures that limit the signal capabilities of the devices we use to utilize the field tools, drawings, submittals, RFIs, Observations, and Punchlist tools.

Right now I have issues with publish no punchlist items, seems to be a glitch with the most recent post update. also, I cant navigate and see the full pages of the project specifications.

Software has the cabilities to be great, please but the appropriate resources to increase better the Apple/iOS Application software.

by GratefulMarmot

Here are a few problems that I have with Procore :

IPad App BUGS...Seems like there is a new one that gets in the way of production every day. Now I’m not going to act like it’s realistic to not have this many when you have so many different users across so many construction specialties..but we have had an almost daily problem with forms and changes loading across devices..and ALL of our devices are connected through Verizon 4G.

YOU ARE PIGEONHOLED TO CERTAIN FORMS:
this app needs to add the ability for a user to create his or her own forms...period. I realize that it wouldn’t cover/please everyone, but adding the ability to create a template, complete with your own naming and FILLABLE/EDITABLE sections and then saving to this app/sharing would make this application 1000X Better..Maybe this is a future project, but I really see this app as a fantastic idea that is limited in its scope at the time and very buggy.

We look forward to what this app has to offer and hope improvements and new features are added sooner rather than later.

by NH Housewright

I have used most of the construction software out there. I’ be taken the classes, read the recommended manuals and gotten a lot of sleep doing it. Construction by nature is far from boring, but construction software training....have you ever watched paint dry?
this app is easy enough to use that if you have reasonable computer skills, know how to copy and paste, are comfortable with Excel, then you can use this app without requisite training. I’ve only found a couple of things that are hard to do. One is to upload a schedule into this app from Excel. I just tried to do this last week, only to discover that I need “ admin” priveledge to do so. The other is uploading photos from another source, like google photos. You. Can’t. You need to move your pix into your pictures then upload one by one to this app. If you try this on cellular wi-fi it’s going to fail 90% of the time. According to this app online help, that’s the nature of the beast. The rest of the software...pretty easy stuff.

by Jojouhoh

We are a company of 50 employees who work multiple sites daily and after the first week of purchasing this product, we are pleased with the investment. We ended up purchasing the additional field productivity module on top of the essentials package as it is much more robust and will allow better field reporting with electronic signatures. This is a very powerful program and the setup time is very important but we believe to start saving time and have better reporting very soon. The desktop version is much more detailed as it should be to keep the field app simplified for the crews. We have been wanting to make the jump from paper for years and finally got the courage.

by Bipolar Relationship

Once I set it to upload photos on WiFi work went much smoother.
One major complaint was reported to this app and never resolved. Markup does not work on drawings that were updated last fall on the iPad. Go to the archived older pages and can mark up to my hearts content. Somehow that feature is restricted on an entire bulletin of project drawings. Laptop performs fine, so, not a permission issue. Extremely frustrating that it has never been resolved. For what it is worth, it seems to have affected only one other person that I know of.
this app gave up on it.

by Big Screen Us BA

Spent significant amount of time looking for a program that would track employee time for payroll able to complete daily field reports access drawings on a mobile device worked on a site without cell service and upload later
This will do it still needs some work on templates for inspections and the budget is compatible with quick books with an extra fee
This program is expensive it is getting better each version I'd highly recommend it just make sure you understand the subscription fees

by Dan Jarusik

Is there any way we can add a tool where scale can be set to the drawing? Maybe it can be set to 1/4”=1’ or 3/16”=1’ and so on. Maybe circle an area you want to scale then set your scale to whatever you need instead of using the ruler to set scale. If you can set the scale multiple dimes per drawing. I have several drawing where the drawings are several different scales per page.

by JD3020JC

this app is amazing project management tool from the field to the office it has everything any construction management or general contractor could ask for. From typing up RFI's to submittals and meeting minutes. It has everything need to be able to communicate with architects, engineers and owners. Everything is connected and can be linked from the drawings tab to the RFIs, documents and submittals. Would recommend to any construction firm big or small to use Procore.

by Jgfddfhjjuyrrtuf

We've been using this app for a couple years now, and the technology gets better every month. The iPhone and iPad apps make it easier to bring to the field.

One star is lost on this version because over the last few months Procore is constantly logging out between uses. Even when the "log in every time" or "fingerprint" are used. It's a hassle when you wish to quickly pull up information.

by TMoore94

this app has been nothing but phenomenal since I began using it 2 years ago. It encapsulates almost everything I need as a Assistant PM/Assistant Superintendent in an easy to use, friendly interface. On top of that, any question I have had, I can call customer service and get a quick walk through or pointed in the right direction. I love this software and don’t plan to ever change.

by JWoolverton650

Between the usability and the learning capabilities provided via this app, the sky is the limit.

The documentation abilities that lie in the mobile app have already provided us the ability to snuff out liquidated damages on a very large contract currently undergoing progress. The punch list tool is outstanding for capturing delays, damages and deviations approved per GC

We also utilize this app for our daily documentation in field.
Sign in, tool sign outs, 2 Week Look Aheads, Mileage reports. It gets everyone on the team in one convenient place.

We have built a site safety inspection that has given the ability to capture pictures, mark at risk and follow up capabilities. Safety Awareness and Accountability are on the rise due to this feature.

All in all I’m very thrilled to be able to utilize this app, the most exciting thing to me is knowing this is only the beginning. this app is not going to stop innovating!

Precision Walls Inc Team Member

by Dave9042m

this app, I’ve been using you App with a commercial GC for about 7 years now. Overall it is one of the best things I’ve seen implemented on a job. One thing I feel would be a useful feature is a 3 week look ahead tool. One that pulls the next 3 weeks of the schedule, then allows you to add items/ details that may not be a line item, but are upcoming in the next few weeks. I’ve worked for 2 different large GCs both using this app for Milti-million dollar projects that would greatly benefit from and use a tool like this.

by Anothercomcastsucker

I wish Procore was more like Dropbox with adding and sharing files. Mobile app in the field is hard to add anything on the fly. Time is money and then I have to save it on my computer then save it to this app drive then open up this app desktop to work on something. Lame...
Also, sub-folders are really needed like Dropbox. Procore is slow and loading pictures is a tough because of the small thumbnails. Cool RFI parts but easy to get micromanaged on all aspects. App more made for new construction than remodeling

by Work It Out PM

The iPad app does great for giving information on site and out of the office. Checking drawings, RFIs, Submittals and team communications.
Drawing thumbnails is a very fast way to thumb through the set.
One issue is Procore can't seem to upload .pdf files or any other isle that's note a photo, access to other available folders would be helpful.

by Mmanningutc

I am a project manager for a medium size GC in Nashville. We started using this app about 1 year ago. Our experience with the software has been great. It has allowed us to easily manage our drawings along with drawing revisions and our own drawing mark-ups. We are also able to send RFIs from the field as well as view submittals and other relevant project data. Our Superintendents are also required to use the software for Daily Reports. The Daily Reports or Daily Logs as this app calls them are easy to fill out on the IPad and can easily upload photos of work in progress.

by AnEEngineer

this app is by far one of the best project management software suites out there. The ability to interface with all project team members, both from the office and while on the job site via mobile device, on all aspects of the project is invaluable. I especially like the drawing tool for incorporating markups and sending them out for immediate feedback.

by WKU Hilltopper Fan

The this app app has always been easy to navigate, but the new changes have made it even better. I've never had an issue viewing documents or project information on Procore . All of our superintendents love using it in the field. The desktop web version is great, but also having Procore is a game-changer.