xMatters Reviews

by Mightythias

xMatters used to work just fine for me but since the latest update it crashes every time on start up. I cannot even open xMatters anymore.

by Dareinhart2

Cannot accept tickets on IPhone SE, accept and reject buttons go under bottom tool bar. I cannot scroll to them or click them.

by T-Man Dessert Lizard.

When I select any tab within xMatters , I get the following notification: "You do not have permission to access this information. Verify your this app account details, or contact your this app administrator." Once I clear the pop-up the page then loads. It's almost as if the pop-up automatically come if a paper takes longer than a predetermined amount of time. The page does eventually load but it's frustrating that the pop-up appears any time I try to do anything in xMatters

by Eichmat

I hate having to unlock and open xMatters just to accept a page. I always forget when I respond to an alert that in need to unlock before accepting the alert via the notification, otherwise responding does nothing.

If you need to ensure it’s me that’s responding, prompt for biometric verification like other apps.

by Dr. Funtime

News works better:

by On_call_is_evil

because it means I need on call

by Sagechoice

As of iOS 12.1, xMatters won’t even open. Completely unusable. Great when it worked.

by MikeyP1024

So basically get one line of message text. Can’t scroll the cursor down either. Typed several lines couldn’t finish. So had to select all and delete. Then start over. Bogus.

by Alex001co

xMatters is crashing every time I set the hostname and try to get into the login screen.

by DesignatedDriver

Thanks so much for deleting my device registration without notice or warning with your latest “upgrade”.

by Epic-C

UI has yet to be updated for iPhone X which makes navigation and look around xMatters difficult in some cases. Please update the UI to interact with newer devices using the full screen.

by Chadhaney

How long before the "in house" this app app is available?

by Alandbets

Now now I cannot see my alerts. EDIT. It has gotten Better now.

by IPad Fun For All Ages

Would be nice to be able to tap on a shift and see details in the “My Schedule” screen.

by Landon Miller

It’s been 7 months since the iPhone X came to market. What’s the ETA for updating xMatters to take advantage of the full screen?

by Ava Grace 04

The latest update has a few bugs but this is a great app and really convenient. It would be great if it had a widget that would display the time left on your primary on call shift.

by The Marine

However, it does not rate a complete 5 stars because is missing one thing. Allow the ability to override silent features on the iPhone. Developers, please allow the ability to add override so if I want to place my iPhone as silent at night, this app would still make a paging sound if I get paged at night.

by Pomegranateink

Great user interface and reporting capabilities.

by 32-QuadraDeuce

Using this app on the desktop is great for kicking off some event notifications from time to time - and yes I do know there are integrations that can tie in automatic notifications to tousle tickets, monitoring, and other stuff in my environment. However, the ability to access my custom built communication panels is pretty cool! I just tried kicking off an automated conference call with 3 other teams - and it would pretty slick. I didn't have to know who was on call, I just selected the 3 groups I needed and added myself. The this app system looked up who is on call and pulled them all into the conference call with me. Two of the three people were on in about 30 seconds, and the third person was on in about a minute. This will save us a bunch of time. Can't wait to see the next new features.

by Highlancer

The new ability to see the real-time reports and lookup contact information from xMatters is very cool. Not to mention I can customize xMatters myself!

by Thebutla

xMatters worked flawlessly before the most recent update on the 16th and now I can’t accept pages from my Apple Watch! Please fix this!

by CobraBK

UI has yet to be updated for iPhone X which makes navigation and look around xMatters difficult in some cases. Please update the UI to interact with newer devices using the full screen.

by Tesla Model S

Using this app on the desktop is great for kicking off some event notifications from time to time - and yes I do know there are integrations that can tie in automatic notifications to tousle tickets, monitoring, and other stuff in my environment. However, the ability to access my custom built communication panels is pretty cool! I just tried kicking off an automated conference call with 3 other teams - and it would pretty slick. I didn't have to know who was on call, I just selected the 3 groups I needed and added myself. The this app system looked up who is on call and pulled them all into the conference call with me. Two of the three people were on in about 30 seconds, and the third person was on in about a minute. This will save us a bunch of time. Can't wait to see the next new features.