About: xMatters is a service reliability platform that helps DevOps, SREs, and
operations teams automate workflows, ensure infrastructure and applications are
always working, and rapidly deliver products at scale. With the xMatters iOS
app, you get actionable alerts with full context for every situation that let
you quickly assess incidents and launch response workflows at the touch of a
button.
Table of Contents:
What is xMatters?
The xMatters iOS app is a service reliability platform that helps DevOps, SREs, and operations teams automate workflows, ensure infrastructure and applications are always working, and rapidly deliver products at scale. It provides actionable alerts with full context for every situation that let you quickly assess incidents and launch response workflows at the touch of a button. The app acts as a “pocket command center” that allows you to send and receive alerts, launch actionable responses and workflows, track message delivery, escalation, and response, set, update, and view your on-call schedule, initiate conference calls or join at the tap of a button, access contact info for your personnel, set custom alert tones, attach images for more context or instructions, extend your enterprise authentication to your mobile devices, and protect sensitive data by enabling passcode lock.
- Send and receive alerts with full incident context
- Launch actionable responses and workflows
- Track message delivery, escalation, and response
- Set, update, and view your on-call schedule
- Initiate conference calls or join at the tap of a button
- Access contact info for your personnel
- Set custom alert tones
- Attach images for more context or instructions
- Extend your enterprise authentication to your mobile devices
- Protect sensitive data by enabling passcode lock.
- Ability to access custom built communication panels
- Automated conference call feature is slick and saves time
- Real-time reports and contact information lookup is very useful
- Great user interface and reporting capabilities
By Epic-C
UI has yet to be updated for iPhone X which makes navigation and look around xMatters difficult in some cases. Please update the UI to interact with newer devices using the full screen.
By the marine
However, it does not rate a complete 5 stars because is missing one thing. Allow the ability to override silent features on the iPhone. Developers, please allow the ability to add override so if I want to place my iPhone as silent at night, this app would still make a paging sound if I get paged at night.
By T-Man Dessert lizard.
When I select any tab within xMatters , I get the following notification: "You do not have permission to access this information. Verify your this app account details, or contact your this app administrator." Once I clear the pop-up the page then loads. It's almost as if the pop-up automatically come if a paper takes longer than a predetermined amount of time. The page does eventually load but it's frustrating that the pop-up appears any time I try to do anything in xMatters
By eichmat
I hate having to unlock and open xMatters just to accept a page. I always forget when I respond to an alert that in need to unlock before accepting the alert via the notification, otherwise responding does nothing.
If you need to ensure it’s me that’s responding, prompt for biometric verification like other apps.
By Ava grace 04
The latest update has a few bugs but this is a great app and really convenient. It would be great if it had a widget that would display the time left on your primary on call shift.
By iPad fun for all ages
Would be nice to be able to tap on a shift and see details in the “My Schedule” screen.
By landon miller
It’s been 7 months since the iPhone X came to market. What’s the ETA for updating xMatters to take advantage of the full screen?
By MikeyP1024
So basically get one line of message text. Can’t scroll the cursor down either. Typed several lines couldn’t finish. So had to select all and delete. Then start over. Bogus.
By alandbets
Now now I cannot see my alerts. EDIT. It has gotten Better now.
By mightythias
xMatters used to work just fine for me but since the latest update it crashes every time on start up. I cannot even open xMatters anymore.
By Chadhaney
How long before the "in house" this app app is available?
By dareinhart2
Cannot accept tickets on IPhone SE, accept and reject buttons go under bottom tool bar. I cannot scroll to them or click them.
By DesignatedDriver
Thanks so much for deleting my device registration without notice or warning with your latest “upgrade”.
By Alex001co
xMatters is crashing every time I set the hostname and try to get into the login screen.
By Sagechoice
As of iOS 12.1, xMatters won’t even open. Completely unusable. Great when it worked.
By On_call_is_evil
because it means I need on call
By Dr. Funtime
News works better:
By 32-QuadraDeuce
Using this app on the desktop is great for kicking off some event notifications from time to time - and yes I do know there are integrations that can tie in automatic notifications to tousle tickets, monitoring, and other stuff in my environment. However, the ability to access my custom built communication panels is pretty cool! I just tried kicking off an automated conference call with 3 other teams - and it would pretty slick. I didn't have to know who was on call, I just selected the 3 groups I needed and added myself. The this app system looked up who is on call and pulled them all into the conference call with me. Two of the three people were on in about 30 seconds, and the third person was on in about a minute. This will save us a bunch of time. Can't wait to see the next new features.
By highlancer
The new ability to see the real-time reports and lookup contact information from xMatters is very cool. Not to mention I can customize xMatters myself!
By Pomegranateink
Great user interface and reporting capabilities.
By CobraBK
UI has yet to be updated for iPhone X which makes navigation and look around xMatters difficult in some cases. Please update the UI to interact with newer devices using the full screen.
By thebutla
xMatters worked flawlessly before the most recent update on the 16th and now I can’t accept pages from my Apple Watch! Please fix this!
By Tesla Model S
Using this app on the desktop is great for kicking off some event notifications from time to time - and yes I do know there are integrations that can tie in automatic notifications to tousle tickets, monitoring, and other stuff in my environment. However, the ability to access my custom built communication panels is pretty cool! I just tried kicking off an automated conference call with 3 other teams - and it would pretty slick. I didn't have to know who was on call, I just selected the 3 groups I needed and added myself. The this app system looked up who is on call and pulled them all into the conference call with me. Two of the three people were on in about 30 seconds, and the third person was on in about a minute. This will save us a bunch of time. Can't wait to see the next new features.
Yes. xMatters is very safe to use. This is based on our NLP (Natural language processing) analysis of over 41 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.5/5 . Justuseapp Safety Score for xMatters Is 45.2/100.
Yes. xMatters is a totally legit app. This conclusion was arrived at by running over 41 xMatters User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for xMatters Is 62.7/100..
xMatters works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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