Contact LivePhish

Contact LivePhish Support

Published by on 2023-07-21

About: Sign up for a Free Trial of LivePhish+ to unlock the entire LivePhish catalog.
Stream professionally recorded multitrack mixes of every night of Phish Tour on
demand minutes after each show ends, and dive into the Phish Archives.



How to Contact LivePhish Customer Service/Support

LivePhish Contact Information

Listed below are our top recommendations on how to get in contact with LivePhish. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LivePhish. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of nugs.net enterprises, LLC



100% Contact Match

Developer: nugs.net

E-Mail: [email protected]

Website: Visit LivePhish Website





Privacy & Terms:

https://www.livephish.com/terms.aspx

https://www.livephish.com/privacy.aspx




Reported Issues: 6 Comments

4.9 out of 5

By Tom Barnwell

3 months ago

Submitted a ticket a week ago looking for help getting my free downloads from the 12/28 and 12/29 shows I attended at MSG. No acknowledgement yet. Please respond and help me the assistance I’ve asked for. Thank you,

By Jason Bouchey

1 year ago

Hi there, I made a purchase for the live stream on 8/1 and I was charged twice as I purchased though the tv and it looks like a glitch. 24.99 was ran twice. If you can’t refund, could you issue credit to steam shows this weekend? Please let me know! Thank you

By Jason Bouchey

1 year ago

Hi there, I made a purchase for the live stream on 8/1 and I was charged twice as I purchased though the tv and it looks like a glitch. 24.99 was ran twice. If you can’t refund, could you issue credit to steam shows this weekend? Please let me know! Thank you

By BluthCorp


Great concept, failed execution

Wonderful app concept however the application is clunky and disfunctional. It is EXTREMELY slow and FULL of bugs that go unaddressed for long periods of time. After creating a support ticket, I got no followup or response until I prodded, at which point they said they couldnt replicate the issue. There was no sincere effort made to help resolve the issue or wrong the right. Clearly their customer service pefers to take w defensive position over assisting paying customers when they do not deliver a working application as promised. Read all of the reviews and you will see this pattern of bland and insincere customer service emails with zero infrastructure or capability to fix or evolve the app. As someone who works in software, the ux, unaddressed bugs, and shoddy functionality make the subscription price a huge rip off. Oh and the app eats tons of battery so if you have an older phone good luck with that.



By Wonderue


Please improve navigation and playlist editing

Obviously the best music—this review has nothing to do with the music, just the app. It’s gotten better, but still clunky. Would be better if the menu was consistent whether you’re in “browse,” “playlists,” etc. Developers: to see what I mean, browse to tours, summer 18, for example, then to a playlist, then back to summer 18. It’s like 10 steps in each direction. I love the big jams, so I’ve been making a lot of playlists. They’re hard to edit, even from the computer/website. Adding sorting functions like “sort by date” and “move to top” would be amazing!!! Also, the ability to remove a song from a playlist “on the go” would be a nice bonus. The other suggestions would be better though. Strangely, if you’re streaming and you get/make a phone call, after the call the track starts over. Not a big deal if you’re listening to a band that plays 3-minute songs. But not ideal when you’re 25 minutes into a track. I would also add a function where you can see all videos. But that would just be icing on the cheesecake.



By Cooly McDuck


You guys. This app is not good. Like, at all.

Have had this app for almost two years and have the normal paid subscription. Totally dig Phish. Not getting rid of it anytime soon because my playlist game is on point. But take a step back... take the music out of it for a sec... the functionality of this app that costs 10 bucks a month (!!!) is atrocious. Like, it’s so bad relative to other music streamers/services that are free. Highway robbery! It’s glitchy, search ability is poor, some shows don’t always download. It’s just not a good app. Someone is making serious coin off these subscriptions because they sure aren’t putting the money into app functionality improvements.




Have a Problem with LivePhish? Report Issue

Leave a comment:




Why should I report an Issue with LivePhish?

  1. Pulling issues faced by users like you is a good way to draw attention of LivePhish to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a LivePhish customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LivePhish.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Music