Contact LivePhish Support

by BluthCorp

Wonderful app concept however the application is clunky and disfunctional. It is EXTREMELY slow and FULL of bugs that go unaddressed for long periods of time.

After creating a support ticket, I got no followup or response until I prodded, at which point they said they couldnt replicate the issue. There was no sincere effort made to help resolve the issue or wrong the right. Clearly their customer service pefers to take w defensive position over assisting paying customers when they do not deliver a working application as promised. Read all of the reviews and you will see this pattern of bland and insincere customer service emails with zero infrastructure or capability to fix or evolve the app.

As someone who works in software, the ux, unaddressed bugs, and shoddy functionality make the subscription price a huge rip off. Oh and the app eats tons of battery so if you have an older phone good luck with that.

by Wonderue

Obviously the best music—this review has nothing to do with the music, just the app. It’s gotten better, but still clunky.
Would be better if the menu was consistent whether you’re in “browse,” “playlists,” etc. Developers: to see what I mean, browse to tours, summer 18, for example, then to a playlist, then back to summer 18. It’s like 10 steps in each direction.
I love the big jams, so I’ve been making a lot of playlists. They’re hard to edit, even from the computer/website. Adding sorting functions like “sort by date” and “move to top” would be amazing!!! Also, the ability to remove a song from a playlist “on the go” would be a nice bonus. The other suggestions would be better though.
Strangely, if you’re streaming and you get/make a phone call, after the call the track starts over. Not a big deal if you’re listening to a band that plays 3-minute songs. But not ideal when you’re 25 minutes into a track.
I would also add a function where you can see all videos. But that would just be icing on the cheesecake.

by Cooly McDuck

Have had this app for almost two years and have the normal paid subscription. Totally dig Phish. Not getting rid of it anytime soon because my playlist game is on point.

But take a step back... take the music out of it for a sec... the functionality of this app that costs 10 bucks a month (!!!) is atrocious. Like, it’s so bad relative to other music streamers/services that are free. Highway robbery! It’s glitchy, search ability is poor, some shows don’t always download. It’s just not a good app.

Someone is making serious coin off these subscriptions because they sure aren’t putting the money into app functionality improvements.