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Great app during a natural disaster
I’m from Ventura which was greatly affected by the Thomas fire, the largest wildfire to date in California. This app was the best way our city communicated with us during the 3 weeks the fire burned. Through this app, the city was able to quickly post information as they received it about the fire, when people could return home, where to pick up free masks for the smoke and workshops and resources for those who lost their home. Even after the fire was finally put out and the news crews left, neighbors in the affected areas who had lost their home were exchanging information about how to clear the debris, reporting suspicious activity and exchanging experiences trying to manage their insurance claims. I have learned about the difficulties of rebuilding after a natural disaster through this app. I thought this app was mostly just to buy and sell things with rude people but once our city went through a disaster, this app became invaluable, informative and helpful for everyone in our city. To the Nextdoor app team, thank you for playing an integral part in our city’s ongoing recovery.
Your satisfaction will depend on your expectations
I’ve been a Nextdoor user for several years. I’ve found it to be an excellent place to post things I have for sale (as long as they’re not vegetables from my garden, eggs from my chickens, quilts I’ve made, etc.). My neighbors have also kept me informed about various criminal activities in the area, events that might disrupt my commute, contractors both good and questionable, and opening dates for new businesses. On the other hand, discussions about serious and meaningful topics are often flagged for removal, even if the discussion is lively and respectful. Nextdoor policies also prohibit neighbors posting services they offer (babysitting, dog walking, house-sitting, etc.) unless the person creates a business page (a bureaucratic tangle few individuals are willing to navigate). Finally, it’s entirely too easy to flag someone’s post without first contacting them to explain the problem. So, if all you’re looking for is an online forum to learn about which roofers are dependable or get rid of that old furniture cluttering up your garage, you’ll be happy with Nextdoor. If you’re thinking you’ll have a place to discuss the positions of your local elected representative or the merits of proposed legislation, or let everyone nearby know about your side business, you’ll likely be disappointed.
Good intent but not beneficial to the community
I’ve had this app for over a year. While the app is useful for certain things going on in your personal community, you find there can also be a negativity by those close to you. In the year that i had the app I post only one single communication which was to find shelters near me that I could donate clothing to rather than dropping them to a Goodwill or other for profit organizations. The intent was to donate items to people in need in my community rather than give them to mass organizations that in turn use those items for profit. In less than 24 hours of me posting my single post, my entire account was suspended because I chose not to disclose my last name. I believe that info was not relevant to my intent to benefit my community however, someone within my community complained that my last name was not posted & Nexdoor chose to delete my account based of that complaint. I’ve read multiple posts over the past year about petty things such as how to get rid of the homeless or how annoying cyclist are but I find myself suspended for not providing my personal information which was only noticed from a post meant to help my community. This app supports those that only have negative complaints about the communities it serves but does not support those actively trying to help those in need within those communities.
Their information is not up to date
I received an email stating my account with Next door was suspended, when I emailed back and inquired why, they state I have a sex offender living with me and they sent me his file. First of all me my husband and daughter lived in Cloverleaf forest which is a campgrounds so everyone in there uses 910 N Broad Street, however everyone has different lot numbers. I don’t and never did have a sex offender living with us. So now it tells me in an email to contact the local sex registry and explain to them and they can do the proper paperwork to clear the household. I called them and they don’t do any paperwork for this. Ok there is no other way to contact next door to clear this up. Furthermore, I moved from 910 N Broad Street over a year ago and I live on the East Coast of Florida. I had next door app over in Cloverleaf when I lived there, so the community can keep each other informed of what is going on in the neighborhood. So when I moved and I got a new phone I have not used the app in quite some some almost a year. But they suspend me and any household accounts related to that old address!!! Not sure what to do next since their local sex registry can’t help me. I don’t even know the guy in the file that next door sent to me. Any suggestions would be great and helpful I sure don’t need this crap following me my family and family name.
Poorly monitored/managed application for neighbors that truly care about their neighborhoods
First off they allow ads for puppies and kittens To be given away for free. It’s a known fact that this encourages those looking for bait for training their fighting dogs and good for their large snakes to pick up these animals. Applications that care about the welfare of animals do not allow ads that list them as free for this simple fact. Secondly the application is full of ads for all kinds of items pasted in between the posts. Thirdly I wrote a post asking my neighbors if they knew when google fiber was going to be installed in my neighborhood as their contractors had put up “no parking “ signs in front of all our homes two weeks ago but no one had started working. I stated in my post that I was asking because I had contractors coming to work on my home that would have to park in front of my home and that I had called the construction hotline provided to us but they did not know when the work would start or who was going to be doing the work so I couldn’t even try calling the contractor to ask. Next door sent me an email an hour after I posted this stating they removed my post because it was “soapbox “. Not sure how that is determined but definitely not an app that is interested in neighbors gathering and sharing information that is pertaining to them.
Nextdoor is a fraud
I created a business page to promote my local landscaping business. It was great for awhile. I got lots of messages and calls from my neighbors for my services. I got good reviews. I was recommended by a lot of people. I posted once every other day and did not message anyone unless they inquired. I kept getting emails saying I was violating guidelines or something and that I needed to create a business page, which my page already was. The messages also said my posts were deleted, but they weren’t, so I was confused. I thought it was just a generic message or an error. One day I made a post, and a “lead” or “administrator” messaged me on the app. That’s what he claimed he was. He said I need to stop posting advertisements. Kept sending me a link to the rules and terms. Basically he said I could not advertise and if I wanted to advertise, I needed to create a business page. After a couple messages back and forth with this person trying to figure out what he was talking about or what I was doing wrong , this person finally realized it was my business page. So he started back peddling saying Nextdoor wants no one advertising, ever. He told me the rules and regulations are misleading. The next day, I was blocked out my account. All my customers are outraged as am I. I cannot contact several of my customers. I lost out on a lot of business.
The good, the glitchy, and the bad customer care
This app is fine. It’s great for selling because it’s way safer than CL, but it’s really no different than any other social network. Everyone with their inputs and soapboxes is still here. That’s fine though, who cares. What burgers me about this app is that it is extremely glitchy and their policies make no sense. Every message I receive renders a double notification bubble, you can’t change pics out in your ‘for sale’ listings, even though there is a button to click to change them. You can sit there clicking “remove photo” until the second coming ... It ain’t coming down. So then you have to delete the entire posting altogether and repost it. When you have 15-20 postings, this becomes an issue. I’ve now moved exactly 1.5 miles down the road, which means (apparently to these guys) MARS, and they take the liberty of deleting my items. Not put their ability to be sold on hold, not muting the post, not even archiving, but simply deleting them altogether. When I contacted customer care about the issue, they said they could do nothing, as this was their policy. Hmmmm. This tells me they have a VERY lazy and/or sloppy coding team and complaisant customer care group.
Loving it so far!
Just joined in a few days ago and I think I’ll be happy with the concept... Staying informed and connected with your neighborhood and community can make for a better more enriching and fuller life! Promoting the feeling that “we’re all in this together” can only be a good thing cuz even adults need reminders on etiquette and how to communicate with both integrity and grace, which has sadly been going out of style as of late... This app can be the platform for recreating a better, bolder, more involving, more compassionate community with informative and inspiring neighbors who can guide us and teach us that we’re really not all that different from one another and most of us just want the same things... To love and to be loved, to be understood as we are and the capacity and openness to understand others without rancor but with respect and compassion. Well, I’m a dreamer and probably an optimistic, most times, and one can only hope for the best, yet this app gives us all the opportunity, the voice, and to take action to do more than just hope... one neighborhood at a time...!
I’d give it a higher review if the notifications worked properly
I’m still fairly new to Next Door, but right off the bat, I found it demanding and overbearing. I got bombarded with emails that I never signed up for. I had to adjust my settings to not receive any emails, then I had to sit there and unsubscribe. For push notifications, I said I only wanted Top Posts and responses to my comments or my posts, instead it sends me notifications to things I’ve reacted to, so I’m being spammed with notification requests for things I don’t want notifications for. Perhaps I’m missing something, but it seems like the settings are too basic, it makes me not want to use the app. I guess for now I’ll just turn off all notifications. There’s a pop up that says “oh you might miss out on <insert whatever>”, but I suppose missing out is better than being bombarded by unnecessary notifications. It would also be nice to prioritize categories, so that I could receive only notifications for specific categories. Perhaps some people like to buy from their neighbors, but that is considered low priority to me, so I would prefer not to see posts. Am I just missing something or does that feature not exist?
Awesome APP why didn’t any think of this sooner?!?
Ok so let’s admit it, community and neighborhood values have changed in the past days 10 years. We no longer know our neighbors it’s just not the same. Technology may be part of the reason why, amongst other reasons too but hey if technology is keeping neighbors isolated and not out talking to one another then why not use it to our advantage right? .. and that is why I appreciate this App so much. It’s a place to share good news, bad news, warnings/alerts... missing pets/items...offer refer promote or inquire about services ... pitch ideas and generally just communicate with one another. It helps maintain a safer surrounding Keeps people aware and informed and I guess is the new way to be a neighborhood.. take what I can get but I have to admit so far there’s been at least 3 incidents in which this app has benefited me personally ... it’s great. Get your neighborhood involved guys.. it can’t hurt but I can help. Totally recommend the neighborhood app...at least check it out. Thanks to the developers ... one app I’m sure of is this one. Love it!
Unkind Comments & inappropriate language
I check this site several times a day & love to see what’s happening in our area. Sometimes I can help people, or at least encourage them when they have a problem. However, yesterday I was dismayed at the response of one of the “founding” neighbors as he made extremely disheartening comments to a lady who was fearing that a crime may be coming her way due to a man who had escaped from prison. The comments even used the “F” word (though he spelled it out) on this site which was inappropriate language for this wholesome site. How disappointing it was to me & to the lady his comments were directed toward. He simply caused more distress for her as she was already fearing that an uncomfortable event could take place in her own home that very night! Fortunately, our law enforcement officers did a great job apprehending the suspect before he had a chance to reach her. She had simply asked her neighbors to kindly look out for anyone suspicious near her home. Isn’t that exactly what this site is all about - Neighbors helping & being good neighbors?
I have lived here in Montclair for almost 25 years; and since Nextdoor has been available, it is beneficial to read about happenings I might not have been ptivy to; like all of the problems wotg the Oakland Fire Dept this year—- OFD is more stringent this year than they were after the great fire of 1991 of which I was here—-This is only the second time in all that time I have been cited; and years ago one did not get fined on reinspection if one got cited; what woukd happed is that a crew would come in and bring your property compliant and OFD would bill u; also OPD would post a letter on your door if u were compliant or not ; now one has to go online or now u get a letter in the mail with no phone number to call and get an explabation: how unethical is that—- Also, I have seen properties in my neighborhood that are not compliant and the work is never done and they are still not in compliance in October—-I say favorites are being played—- Tree branches have to be cut to at leadt 10 feet off the ground; no bushes next to trees so as to stop the ladder effect for fires—-
When I first joined I joined because I assumed I would be informed in my area of new business openings in town, services needed, companies nearby, etc. My experience has been the complete opposite. The neighbors in a nearby community are very toxic and negative bickering back and forth - it’s worse than Facebook high schoolers. The neighbors take up the majority of the feed and lash at each other which I believe should be against the community guidelines, not to mention both sms messages and emails were coming in filled with these particular messages. I was looking for Nextdoor to be a helpful resource but for some reason I cannot turn that particular part off. I unfortunately live too close to that neighborhood and it continues to pop up so I have decided to sign off the app, unsubscribe all, and delete it completely. I would love the option to be able to block that community so I can get back and enjoy the app the right way. It’s really a shame. This is a great app for families in need of many things that other neighbors provide. I can only hope that maybe I am using the app wrong and don’t know how to turn off that part. Thanks
Drama & Connection issues
1 - if you are asked to become a lead, don’t. 2- connections issues constantly, just don’t ever try to use it on any WiFi 3- the app was useful at first but really the only thing people use it for now is to argue. As leads we used to have some backup from the powers that be in CA but not so much anymore. It seems I spend all my time voting on repeat police Violations. I know there are supposed to be consequences for those that continuously break the rules but nothing seems to happen anymore. I’ve reported those that have literally made threats to my life just for deleting their post & they are still trolling ND. There are leads that really try to follow the guidelines and live up the commitment we made in this volunteer position. However, we are attacked over and over for simply requesting that a group of neighbors stop cussing each other out over something like a difference in opinion of dog breed. It really gets silly. I understand why we now vote as to remove or not remove posts but so many leads don’t vote based on policies, they vote because it’s a friend, Family or they are part of the current argument OR it’s their post/comment in violation. I know not everything is perfect but I feel like this app is missing its purpose when it could be so helpful.
Love this with reservations
This is a great app. Wished we had it years ago. I especially like the classified. It doesn't cost and I know there is an audience that the item for sale will have some review and consideration. On the flip side buying an item from a neighbor will likely have a fair appraisal of good and bad qualities plus a fair price. Best part is the app fosters connections between neighbors that, especially in winter, would not happen otherwise. It gives that"village" feeling or does for me with those in my neighborhood and beyond. This is what Istated after using it for a short time. Now after 18 Mo, like others, wish it would support 2 neighborhoods as we have a home in another city and spend a fair amt of time there and I would definately participate in that one if there was an easy way to do so. It also keeps asking me to confirm my email although I have done this many times. I give it 4 stars instead of 5 for those reasons. Karen
Yes. Nextdoor: Local Neighborhood is very safe to use. This is based on our NLP (Natural language processing) analysis of over 993,700 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Nextdoor: Local Neighborhood Is 51.7/100.
Yes. Nextdoor: Local Neighborhood is a totally legit app. This conclusion was arrived at by running over 993,700 Nextdoor: Local Neighborhood User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Nextdoor: Local Neighborhood Is 51.7/100.
Nextdoor: Local Neighborhood works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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