Are you having issues? Select the issue you are having below and provide feedback to The Australian.
- Saved story section broken
- Error loading content try again error
- App wants to reconnect online before allowing you to open the app
- Download feature not working properly
login issue
I cannot play the videos in the articles anymore on my IPhone 12
On The Australian app it shows an article as having say, 311 comments. When I go to the comments section a message says “there are no comments yet, why don’t you write one?”. If I write a comment and post it, I get the message, “Comment error, failed to post a comment. Please try again later.” This happens on every article’s comments. I’m using the latest version of the app and have completely reloaded it several times. Any help would be appreciated. Regards
Scrolling inconsistent and Intermittent. Frustrating enough to consider to unsubscribe
In new app I can’t see the replies to comments even when I press “show replies” and it changes to “hide replies”. What am I missing?
The app hasn’t uploaded any new news for about 8 hours. I have checked my wifi etc. all good.
The Australian digital app (Android) has changed unexpectedly overnight! The display has widened in landscape style and reduced the content displayed on each page. Paging up/down has become erratic and traverses more items than intended with each finger flick. I have uninstalled and reinstalled the app and revisited all display settings ! Do you have any advice before I consider cancelling my subscription? Thanks Geoff Lewis grlewis.sandringham@redacted
App won't open. Error displaying this content. Retry
App won't load. Message error loading content retry
Complete guide to troubleshoot The Australian app on iOS and Android devices. Solve all The Australian app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at News Digital Media, developers of The Australian.
E-Mail: tausappfeedback@news.com.au
Website: 🌍 Visit The Australian Website
Privacy Policy: http://www.newscorpaustraliaprivacy.com/
Developer: NDM
Delivered to your iPad and iPhone every morning, browse stories just like reading the paper, with interactive features, full screen galleries and video. · Award-winning journalism: news from Australia and around the world – leading opinion, commentary and analysis from the most experienced journalists and correspondents and trusted sources including The Times of London, The Wall Street Journal and The Economist. · The Australian’s magazines and in-depth sections, including Review, Inquirer, The Deal, WISH and The Weekend Australian Magazine as well as special liftouts like Mansion Australia. · Full access to the digital print edition, a digital replica of the paper exactly as it was printed, including all magazines and liftouts and access and store previous editions. NB: Please be advised that with the release of Version 6. 0 and our improvements to the Digital Print Edition platform user's archive of Digital Print Editions will no longer be available to view. 1: Subscribe through TheAustralian (via iTunes) for a monthly recurring subscription of $39. 99 per month and receive your first month for just $14. 99. • Auto-renewal may be turned off by going to the user's Account Settings after purchase. For full Terms and Conditions please visit app. com. au/app-terms-and-conditions and our Privacy Policy, please visit preferences. news. com. 2: Subscribers to The Australian with digital access may login to TheAustralian when prompted using their subscription credentials. The Australian app has been redesigned with a host of new features including improved navigation, story sharing and saving, and rich interactive stories. Please note: TheAustralian features Nielsen’s proprietary measurement software which will allow you to contribute to market research. Please note: TheAustralian supports iPads & iPhones on iOS9 and above. Please see for more information.