Photo Transfer app not working? crashes or has problems?

Photo Transfer Status

Published by Bitwise Software SL on 2023-12-05

Photo Transfer App allows you to quickly copy photos and videos between your
iPhone, iPad, Mac, or PC using your local wifi network. With over 10,000 5-star
reviews in the App Store, thousands of happy users, and millions of photo
transfers, this app is an indispensable tool for your iOS device.

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Common dislikes about Photo Transfer app

- Requires an upgrade to the Pro version for $6.99

- Pro version does not work as expected

Have a Problem with Photo Transfer: Send via WiFi? Report Issue

Common Photo Transfer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Photo Transfer app on iOS and Android devices. Solve all Photo Transfer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Photo Transfer iPhone Issues and Solutions

Photo Transfer iOS app crashes, not working, errors
Photo Transfer iOS app network issues
Photo Transfer on iOS has black/white screen

Photo Transfer Android App Issues and Solutions

Photo Transfer has errors/crashing/not working
Photo Transfer server network connectivity issues
Photo Transfer has black screen

Photo Transfer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Photo Transfer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Photo Transfer app crashes or not working on Iphone (iOS):

Close and restart the Photo Transfer app on iPhone
Update Photo Transfer app to the Latest Version for iOS
Uninstall and reinstall Photo Transfer iPhone app
Update your iPhone to the latest iOS version

Fix Photo Transfer on iPhone unable to connect to server/internet connection issues::

To resolve Photo Transfer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Photo Transfer black/white screen (blank screen) on iPhone:

Follow the Photo Transfer iOS app troubleshooting guide Here →

Photo Transfer Android App Issues and Solutions

Fix Photo Transfer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Photo Transfer app issues:

Force Stop the Photo Transfer App
1. On android, goto "Settings" » click Photo Transfer app. » click "Force Stop".

Update Photo Transfer to the latest version on PlayStore

Clear Photo Transfer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Photo Transfer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Photo Transfer.

Fix Photo Transfer unable to contact server/ Photo Transfer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Photo Transfer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Photo Transfer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Photo Transfer on android.

Solve Photo Transfer black/white screens issue on Android:

Follow the Photo Transfer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bitwise Software SL, developers of Photo Transfer.

87.5% Contact Match

Developer: Mobileware Studio

E-Mail: [email protected]

Website: Visit Photo Transfer Website

52.17% Contact Match

Developer: touchbyte

E-Mail: [email protected]

Website: Visit touchbyte Website

About this app

With over 10,000 5-star reviews in PhotoTransfer Store, thousands of happy users, and millions of photo transfers, PhotoTransfer is an indispensable tool for your iOS device. ► Easily transfer pictures and videos from your iPhone or iPad to your Windows or Mac Computer - You can now DELETE photos and videos after transferring them!! ► Use any web browser on your computer or new FREE desktop application to quickly transfer between your device and your computer. ► Your photos and videos are transferred directly from device to device using your local wifi network. ► NEW: "Send to someone" allows you to share photos with anyone in the world using our private and secure Photo Transfer App Cloud. * To transfer photos from one iPhone/iPad to another both devices need to have PhotoTransfer installed. * When transferring videos from a newer device model (like an iPhone 5) to an older device model (like an iPad 1) the videos may be resized so they can be played by the receiving device. * Free version of Photo Transfer App is limited to transferring up to 5 files at a time in medium resolution. Photo Transfer App allows you to quickly copy photos and videos between your iPhone, iPad, Mac, or PC using your local wifi network. Thanks for considering upgrading to the full version and supporting indie development! ► If you choose to purchase the PRO Upgrade subscription for 1 year, payment will be charged to your iTunes account, and your account will be charged for renewal 24 hours before the end of the current period. ► Auto-renewal may be turned off at any time by going to your settings in the iTunes Store after purchase.