WSJ app not working? crashes or has problems?

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44 Problems reported in the last 24 hours

Most reported problems

Crashes
48.4%

Something else
31.3%

Not working
10.9%

Connection
6.3%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
M
Marlene Hubbard:

[Solved] Wall Street Journal app continually crashes. Reinstalled, restarted, signed in & out, still happens

V
Vinicio Tapia:

I use de wsj voice at the same time reading the article, but when I want to scroll the article it doesn't work. please advise

L
Linda Heilman:

My wsj ipad app crashes about a minute after I open it. The screen just goes black.

T
Tom Wheelock:

WSJ app on iPhone shows white screen when opened, then disappears

📋 20 Reported Issues:

C
Carl Sassano 2025-07-11

My wsj app is stuck on July 24, 2024 for today’s paper

C
Carl Sassano 2025-07-11

My wsj app is stuck on July 24, 2024 for today’s paper

W
Walt B 2025-06-17

The “Today’s Paper” section of the WSJ Kindle Fire app is stuck on July 31, 2024.

K
Karen Winnick 2024-06-08

Every morning I download the current issue onto my iPad. I am running version 16.7.8. Once it is downloaded I leave the house. When I start up the WSJ app it appears to be fine, but if I do not have an internet connection, which happens on airplanes, or at restaurants, my gym, or anywhere else, I cannot read the articles. This happens regularly when trying to read the Opinion section as well as various columns. There may be an article that I can read, but mostly I cannot as the majority just bring up a blank. this has been going on for months. Obviously if I have a subscription that includes read the WSJ on my iPad there are going to be a lot of times I will be out of internet range and my iPad does not have cellular access. Why is this a problem. I do not want to buy a new iPad and then pay for a data plan for it. I want to download the WSJ and read it anywhere I travel that day, which most of the time is on planes or trains.

J
Julia Smith 2023-10-19

I cannot get the app to update on IPad, and I can't get any content whatsoever when I open the app.

B
Bethany Beck 2023-09-14

I read the WSJ on my ipad. I now can only get the whats news version that is on my iphone. I hate this! I can’t choose the daily paper and i can’t move from page to page. How do I fix this.

L
Lanny Levin 2023-09-09

What did u do to the ipad version of Wall St Journal? It looks like the iPhone version. I can’t get the page one. Or anything else the way it's been for years.

G
Gus Fleites 2023-09-02

Cannot view app in landscape mode on ipad

P
Pat Boutier 2023-08-14

The app started showing on my ipad with the portrait orientation, instead of the landscape. Landscape is my preferred orientation for reading as it makes everything somewhat larger and longer length left to right. Why did is suddenly change? All my other apps work properly except the WSJ? Ideas?

T
Thomas Vaughn 2023-03-18

This happens constantly while reading WSJ print edition on iPad while connected to wi -fi. I keep getting a notice that I have no internet connection. It is true but i already know it and it is annoying to se the same message pop up repeatedly. Is there any way to stop this pop up message?

A
Amintz 2023-02-09

The app used to prompt when there was a new issue available, and give me the option to leave where I am and go to the new one. It does not do that any more.

M
Michael Rentoul 2023-01-30

Hi, The app says I am logged in, but it keeps asking me to subscribe. I have seen this problem reported elsewhere. I have deleted the app, rebooted and downloaded again, to no avail. M

S
Scott Robinson 2022-09-01

When not on WiFi, app keeps going back to the top as I am scrolling and reading

M
Mike Kijewski 2022-08-11

Same problem reported by others: WSJ app: After scrolling through a few articles the app jumps back to the top. Been happening for months, very annoying

M
Mike Kijewski 2022-08-11

Same problem reported by others: WSJ app: After scrolling through a few articles the app jumps back to the top. Been happening for months, very annoying

J
Jon M 2022-08-11

WSJ app: After scrolling through a few articles the app jumps back to the top. Been happening for months, very annoying

G
Gary S. Kompanik 2022-05-19

After reading a few articles, the next article won't open, so I have to shut the app and reopen and it's OK for a while. If I switch to a different tab, the WSJ will no longer open a new article. This has occurred for quite a while. I have reloaded the WSJ app with same result. Android.

J
Joao Jose Santa Rita 2022-05-14

Articles Don t open

M
Mike Baxley 2022-05-10

The app on my Android phone keeps crashing and I have to reinstall. It works for a few minutes snd crashes again. Wash,rinse, repeat.

S
Steve H. Rauch 2022-05-08

Frequent crashes over the last couple weeks. Have Uninstaller and reinstalled app. Did not help.

Showing 1-20 of 20 reported issues:


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Common WSJ Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. WSJ iPhone Issues and Solutions

  2. WSJ Android App Issues and Solutions

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‼️ Outages Happening Right Now

  • Apr 18, 2026, 05:02 PM

    a iOS user from Los Angeles, United States reported problems with WSJ : Connection

  • Mar 31, 2026, 05:08 PM

    a Windows user from Port Orchard, United States reported problems with WSJ : Not working

  • Mar 11, 2026, 01:37 AM

    a AndroidOS user from Chicago, United States reported problems with WSJ : Not working

  • Feb 26, 2026, 05:12 PM

    a Windows user from Slidell, United States reported problems with WSJ : Not working

  • Feb 25, 2026, 04:48 PM

    a iOS user from New York, United States reported problems with WSJ : Not working

  • Nov 08, 2025, 02:14 PM

    a Mac user from Laurens, United States reported problems with WSJ : Crashes

  • Nov 05, 2025, 07:43 PM

    a iOS user from Tallahassee, United States reported problems with WSJ : Crashes

  • Oct 19, 2025, 06:35 PM

    a AndroidOS user from Hinton, United States reported problems with WSJ : Crashes

  • Sep 30, 2025, 11:23 AM

    a iOS user from Paris, France reported problems with WSJ : Crashes

  • Sep 30, 2025, 08:07 AM

    a iOS user from Kyoto, Japan reported problems with WSJ : Crashes

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