KakaoTalk Reviews

by Myraj4life

Hello,

Since the first day I opened this account I was automatically suspended and couldn’t join any chats. I had no chats and couldn’t do anything on KakaoTalk . Therefore , I didn’t use KakaoTalk for weeks. Then I was un-suspended to be re-suspended. They sent a list which none of the activities I committed. I sent proof that I didn’t break any rules and asked them to send me proof that I did. They claim they have no way of knowing which rule I supposedly broke. Customer service just brushed it off and sends the same message again no one looks into my account. I even gave content to check every corner of my account to prove I didn’t break any rules , I received no help. I want to love KakaoTalk but I can’t if their system is falsely suspending accounts.(안녕

내가 이 계정을 처음 만든 날 이후로 나는 자동으로 정지당했고 채팅에 참여할 수 없었다. 나는 채팅도 없었고 앱에서 아무것도 할 수 없었다. 그래서 몇 주 동안 앱을 사용하지 않았습니다. 그리고 나서 나는 다시 정학당하는 것을 주저하지 않았다. 그들은 내가 한 활동이 없는 리스트를 보냈어요. 나는 규칙을 어기지 않았다는 증거를 보냈고, 내가 어겼다는 증거를 보내달라고 요청했습니다. 그들은 내가 어떤 규칙을 어겼는지 알 방법이 없다고 주장한다. 고객 서비스에서 그냥 무시하더니 아무도 내 계정을 들여다보지 않는 똑같은 메시지를 다시 보냅니다. 심지어 내가 어떤 규칙도 어기지 않았다는 것을 증명하기 위해 계정 구석구석을 확인하라는 내용까지 줬지만 아무런 도움도 받지 못했다. 나는 앱이 마음에 들지만 그들의 시스템이 계정을 거짓으로 정지시키고 있다면 그럴 수 없어.)

by PEARLITHIA

I got this so I could read Korean comics on kakaopage as I assumed if I made a kakoatalk account I would be able to do so. (Since it said that’s all I needed to do to access comics on kakaopage) But NOPE! It won’t let Americans read anything. Only a few chapters at the beginning of the series but not the whole thing. Couldn’t find one series I could read as an American. As everything was “not available in your (my) country or region.” Not to mention it forces you to add your phone number which I was extremely uncomfortable with. I don’t even know why KakaoTalk is offered on KakaoTalk Store in countries other than Korea being you basically can’t access many of the features of KakaoTalk unless you’re Korean. What’s the point in even having this on KakaoTalk Store in the US??? Idk maybe if you had a VPN it would work. But the fact that you need a VPN to properly use KakaoTalk just shows how useless it is. (That is if a VPN would even work)

by What. What

I have number of problems but the one that made me frustrated the most was that fact that you need your old phone number to get your old account back. I have had the same phone but I realized my phone number was different. So I tried to change it and it told me that I had to delete KakaoTalk and download it again. Ok fine. As I have important chats for my business I have backed up my chats and deleted KakaoTalk without thinking. I download it and tried to find my old account only to have KakaoTalk say that I need my old number. I haven't used that number for over a year. I asked all my friends and family and none of them know it! After hours of searching I find my number only to have my account say that I don't have any backups. So now I lost all my important chat histories. I can't even get back my old theme I bought. I would never use KakaoTalk if it wasn't for my boss..

by Dvvdnnf

Overall, KakaoTalk is decent. However, changes must be made such as allowing more methods to recover account outside of calling your phone number. If your old number is gone, gotta make a new account. I’ve lost my means of contacting people in Korea and this has upsetted me beyond belief. My old account is locked and I’m not sure if I can get it again. You can’t even search for a person’s name like you can via Facebook or Instagram and hopefully you can find them in the list your search gives. You either know their ID or you’ll never find them. Serious changes need to be made as I see similar complaints were made 2-3 years ago. Yet, they’re still here as nobody has tried to fix it.

by Nunuv Yurbidniz

I signed up with google voice. I signed up and I was immediately suspended.
Signing up with google voice is a reason to be suspended.... why would this developer let you sign up for google voice if it means you will be suspended?
I was briefly unsuspended ....
I have been suspended again for the past month.

Contacting customer service is completely useless. All they do, literally, is copy and paste their policies for you (which I found in the FAQ/support info before contacting them). If the FAQ/support site answered my question, I wouldn’t need to contact support 8 times...... In all 8 times I contacted support I got the EXACT SAME COPIED AND PASTED RESPONSE, no matter what my question was.

And you can’t even delete your account while you are suspended. That part makes the least amount of sense to me. Why prevent people from deleting their accounts? Seriously? Like, clearly KakaoTalk doesn’t want me as a user, why would they make it impossible for me to delete my account????

I will never use KakaoTalk when I move to Korea. At this point, based on their stupid policies and terrible customer service, I just refuse.

by Cclairedo

카톡 자체는 5star드리고 싶지만 아이패드용 버젼이 없어서 매우 아쉽네요. 아이패드 서포트가 안되면 아예 다운로드가 안되는게 맞는 것 같구요 ('Compatibility'에서 iPad를 빼는게 좋겠죠..). 그리고 서포트 추가한다면 라인 처럼 전화번호 필요 없이 email login이 있으면 좋겠네요.. 카카오 pc에서 로그인하는 것 처럼 말이죠.

I'd like to give it a 5 star but will not because it says it's 'compatible with ipad' yet it's not.
As a Korean, Kakao Talk is like a must have messaging app and so I'd like to have it on all my devices and not just my iphone and mac. Considering the fact that we've long lived in this age where tablet devices are widely and frequently used, I don't understand why Kakao has not created support for them (I'm talking about iPads specifically because I don't know what the support is for tablets with other OSs). I never used LINE but now I'm using it because it has iPad support - a really good one.

by AngryAngryBirdsFan

KakaoTalk has been slow and glitchy these past few months. Notifications don’t go away unless I click back from the chat room. Old messages I’ve sent keep showing up as the latest message until I again, “refresh” the chat room by going back to the main page and back to the chat room page. Functionality and ease of use has gone downhill no matter how many updates and bug fixes they claim to have done.

Edit: 9/3/20 keyboard has drifted and now covers the chat room when I need to type. A weird annoying glitch

by Sugasho🤫

So basically I got KakaoTalk just now and I just got banned from using open chat... this also happened to my sister who got it yesterday and I wanna know why I got banned if I didn’t violate any rules because I just got KakaoTalk ...I’m giving three stars because I still don’t know about KakaoTalk and besides that I can’t have any friends since I can’t open chat. Also I don’t know anyone’s ID number to add them and talk, I didn’t get a chance to say hello to people and introduce myself 😓😅 I hope this problem is fixed for me and other people too.

by Khoifeesh

I hopped back on to this app after hearing how WhatsApp was bought out from FB and how our data is no longer safe (meaning they’re tracking us and listening in on us). And since none of my American friends are using it, I needed to convince them to move from WhatsApp to KakaoTalk. However, adding friends was a huuuuuge problem! Even if we were both in each other’s contact list (in our phone), this app would give us an error message saying that we can’t add people who we’ve never talked to before, yet some stranger was able to message/ask my friend to “add” them. Eventually it worked bc I went through the “search” and typed in her number manually again. So that needs a fixing! People you have numbers for and they appear on your “friends” list but you can’t talk to them.

Another thing is the GIF, why is it not in the menu option?! You have to have it as part of your keyboard, it would basically take you out of the messaging part and then it doesn’t have a space for you to write a message with the GIF like WhatsApp does!

However, with all of that being said, KakaoTalk is really cute! With lots of cute stickers (and a lot more if you feel like paying for them!)

by Angelieblack

I used to use Kakao a long time ago and i was trying to get into my old account. Since that was not possible i created a new but in this one i am banned of doing almost anything except for messaging those who i have directly contacted. I try making the open profile thing but it keeps saying i am banned even though i clearly haven’t done anything mentioned in the list. KakaoTalk seems really good, compared to before it have so many new options but sadly i haven’t being able to use them because of this banned that makes no sense. I will change my review in the future and notify how long it took to unbanned me. I hope not long.

by Tiannuur

There are many issues I wanna y’all about but right now I’ll just keep this short. Why does KakaoTalk have to create an entirely new group chat when you choose the friends you want to call with? Even if there is already an existing group chat with everyone in it, it still creates a new one once you choose who to add to the call. It’s very annoying and unnecessary. Also, I would love if profile videos could be playable within Open Chats. The interface is also not very smooth like when I’m swiping out of chats and so on.

by JanersRem

I love KakaoTalk so much, mostly because of the tons of awesome emoticons you can send to friends & family. My only issue with KakaoTalk is that organizing your emoticons is so difficult. You can only favorite a few and then organizing them within the favorites is a headache. Please, please change this because so many emoticons are inaccessible and hard to find. Would be great if you could store multiple folders of emoticons for even better access!!

by Lucid_Dreams999

Ive always loved KakaoTalk,, When I first saw this, It looked very astounding!! Very creative ideas, and it wasnt as dull as the imessages. But one thing I want to ask... I used to put music on my profile. But since a week ago, when I clicked the music button to put another music to my profile, it kicked me out of KakaoTalk to my phone’s homescreen. So I am wondering if there is something wrong with my phone or is it the apps fault?? Thank you and have a great day😊

by Riinda

I love everything about KakaoTalk, it’s so customizable, cute, creative, and just, amazing! There is a very bothering issue that I really don’t like though. When you are in a very active group chat, you may have up to over 600 notifications a day, and having that much notifications on my phone REALLY drains its battery. I personally am not on group chats very often, so notifications for them aren’t important. I decided to mute them, but the badges on KakaoTalk still appear, and my battery STILL drains quickly because of it. You may say to just turn off notifications completely, but I still want notifications for individual chats, as I don’t want to have to keep hopping back onto KakaoTalk over and over again to check if I have new messages. Adding a feature which allows you to completely disable or mute group chat notifications without having badges too would be AMAZING, and KakaoTalk would then be perfect for me. Please consider this suggestion! Overall, amazing app!

by 12363803973(,cages

I love everything about KakaoTalk from the customizable themes to the music but the one thing that I truly wish was there was a streak for how long you talk (like snapchat but for talking instead of sending pics). I've seen this feature on Tencent's QQ app and I was hoping that you could add it too because it can make more people feel incentivized to talk on KakaoTalk in order not to lose the streak. thank you again for this wonderful app!!

by Sylvia Parra

I signed a year ago, recently I got an iPhone. It has been very difficult to sign back in, their support or customer service is not well put. I put in my concern that it my phone number is the same just the device is different. I don’t remember the security questions. So I haven’t been able to communicate with my friends in Seoul.
They should have a better process. Otherwise, I really liked using KakaoTalk.

by Starlight Midnight

Hello! I’ve had a this app account before, it’s so cute! And great, I loved it, and I could always talk to my friends! I am Korean, so it’s great for me I guess? But heres a problem. How do you make an account with email? It’s just not working for me! And I can’t use phone number because my phone kinda broke and has an error and yeah. So it’s not really working for me! And if I have any questions where should we ask you? People who can solve the questions, please answer! I need this app for a school thing so yeah.

by AKiarie👍🏿

I LOVE the different kinds of emojis/stickers I can use in the this app app! However, I’m feeling like to really get the bank for my buck, I would LOVE even more to be able to use the stickers in the text messaging app on the Apple phones! Let me know if that’s already a thing haha 😅😅 but as an expressive person who uses this app talk often but have a decent amount of friends and family who don’t, I'd love to be able to share and promote KakaoTalk through your fun creative stickers! Just a thought! Thank you! KakaoTalk is pretty great otherwise

by CrizzMin

Hello!! I really love KakaoTalk because I can search group chats and I can use it more frequently instead of it just sitting in my phone. I also love how there are themes. But somehow I want a GOT7 theme, if you can, can you please add a GOT7 theme? Like their faces are in it and they have different expressiond and etc like the one with Ryan >< I just want that theme and nothing else. Oh yeah, I also have a problem when logging into my iPad, I entered my email and the password but it says it can’t ㅠㅠ please fix it or maybe its not capable for iPad?? I just want to also chat in my iPad. Thank you a lot. Hope you see this ><

by Penguin On An Iceberg

this app is a great app, especially if your Korean. KakaoTalk is for all ages and even gives you contact suggestions from your phone list. They have QR code’s and regular codes to add friends. I for one have had KakaoTalk in all my devices and use it often. The emoticons are absolutely adorable and the profiles have a long variation of choices to customize and make your profile you, you can even write your status. If you don’t like the regular theme, you can change it to many other cute themes (I personally like the beach theme!) you can even personalize your chat backgrounds so that each of your chats fit the people your texting with! I totally recommend getting KakaoTalk. It is safe and a great way for kids to communicate with their friends without spam texts or chats random people add you to, which is what many people encounter with other apps.

by Sa Blue

I love using KakaoTalk because it has a lot of cool features but there are some annoying issues that I wish the team could’ve fix. First of all, I wish KakaoTalk could’ve add a feature where you can change your account email for those people who can’t access their old email anymore. This is frustrating for people like me who trying to recover the stuff was bought with the old account. Second of all, it has been a few years now but they haven’t add emoticon gifting option for iPhone user yet. Please consider making these changes for the convenience of your users.

by Hyungjune

I know KakaoTalk is crucial when you live in Korea. Most people use KakaoTalk rather than anything else.
However KakaoTalk’s size is getting too big. I hope there is lite version of KakaoTalk so that people who doesn’t like to use channel tab. I think disallowing kakao pay use and channel tab together will be good. People who uses kakao pay can use this normal version so that they can also see the channel tab. However people who don’t use kakao pay and see channel tab can use lite.
I don’t know if you look through these reviews but it would be great if you do.
Thanks.

by An Art Hoe

I love Katalk. It’s a wonderful and fun app but I wish I could login with my email. I wanted to have Katalk on my iPad and my iPhone at the same time but KakaoTalk won’t let me because I needed a phone number for both even though my account has my email and number?? Then when I login with my phone number on my phone while I’m logged in on my iPad, I deleted all my conversations and logs me out on my iPad. I’m really disappointed because this is such a great app. this app, please fix this.

by Revuttal

Actually it’s your bad not to know the rules and functions before you deleted KakaoTalk . Most of us searched in advance, and are aware of the protocols: change the phone umber in your profile, back up the data at the settings, then delete, redownload, log on with the same id and you’ll get the data back. Why you so furiously blame KakaoTalk itself when all the problems came from you not knowing the rules? (The functions are there, its simply you didn’t know how to use it) so don’t be furious dude

by Baby Stark✨

this is the only app i use to communicate with my best friend, we love the free customizations and the interface is decent! however recently the amt of crashes we’ve both been experiencing on the windows app, the iPhone app, and the mac os app have risen drastically and it’s not a thing that’s very beneficial bc we cant rly communicate without KakaoTalk in a comfortable interface. please check up on how the apps are functioning bc it’s only recently that it’s been crashing and erasing messages or double sending them totally unintentionally!

by Catwhiskers13

Some of y’all don’t know how to read and thats why you’re having problems with stuff now. this app tells you what happens if you delete KakaoTalk . It’s not like they leave you in the dark.

As for someone saying its sketchy, its a messaging app. Sketchy is HelloTalk because most people are there to date for some odd reason. This is literally just an app where you can message friends or if you’re learning korean, can message your korean tutor or friend.

by Kingkungi

A dumb problem like no back up or unable to use old account is because you only linked the number without linking your email. Ive been using KakaoTalk since it came out, and never disliked it, despite some bugs time to time. The only downside is that the US version is not up to date with the Korean version, and only very little Americans use this. This could replace all communication apps, when it adds gif searches lol

by Hellikittyrocks

I really like Kakao. I enjoy that I can change backgrounds and text fonts. As this is something one cannot so in iMessage. I also love the stickers. It has a nice interface and you can personalize it. It also works nicely with texting friends, especially when traveling and living in different countries. It is definitely more fun and innovative then WhatsApp as well.