VicEmergency Status

Last Updated on 2025-02-26 by State of Victoria - Department of Justice

I have a problem with VicEmergency

Are you having issues? Select the issue you are having below and provide feedback to VicEmergency.

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⚠️ Most reported problems ⚠️

Not working

100.0%

24 hour clock ⏰

- Klunky and non-responsive

- Updates take forever

- Map is very small and the second map very disjointed

- No details as to the size or type of "incident"

- Finding the whole app very klunky and not overly helpful

- Badly needs refactoring and performance tuning

Common VicEmergency Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve VicEmergency network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the VicEmergency App
1. On android, goto Settings » VicEmergency » click [Force Stop]

Clear VicEmergency App Cache and Data:
1. On android, goto Settings » Apps » VicEmergency » Storage » click [Clear Data] option. This clears both data and cache.
2. restart VicEmergency.

On android, goto Settings » Apps or Manage Apps tab.
Click VicEmergency » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto VicEmergency » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch VicEmergency

E-Mail: support@vicemergency.zendesk.com

Website: 🌍 Visit VicEmergency Website

Privacy Policy: http://www.emv.vic.gov.au/privacy

Developer: Department of Justice & Community Safety, Victoria

Feb 21, 2025, 09:59 PM
a user from Melbourne, Australia reported problems with VicEmergency : Not working
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