Contact VicEmergency

Contact VicEmergency Support


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About: VicEmergency is the official Victorian Government app for emergency warnings and
information. Download VicEmergency, set up a user profile and watch zones to
ensure you receive official warnings and information for areas that interest you.


 
  2022-09-01

VicEmergency Customer Service 👿🤬😡😠💢😤

VicEmergency Contact Information

Listed below are our top recommendations on how to get in contact with VicEmergency. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact VicEmergency. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of State of Victoria - Department of Justice





Privacy & Terms:

http://support.emergency.vic.gov.au




Read 3 Customer Service Reviews 😭😔💔

3.5 out of 5

Frustrating

2022-05-02

by Dougies22

I made the mistake of updating to this current version. The first map is very small and the second map very disjointed when I try to re-navigate and/or zoom into the incidents. There are no details as to the size or type of "incident" and I'm finding the whole app very klunky and not overly helpful. I'm going to rely on the CFA website and radio otherwise I'll end up throwing my iPhone 4 out in frustration! ;)

I really liked the old version though!

Slow to the point of uselessness

2022-05-09

by Ofnoconcern

While on one hand an old iPhone 3GS isn't exactly a racehorse, there is nothing in this app that should require the added oomph of an iPhone 5. As it stands the app is klunky and non-responsive. Updates take forever. To put it flippantly: if you rely on this, you may find flames licking on your doorstep before it shows you a current status!
Badly needs refactoring and performance tuning! For now I'll rely on the website on and on ABC radio.

This is an amazing

2022-05-16

by Mike Marblehead Ms

This is truly amazing. I haven’t seen anything like it anywhere. I now live in Boston USA and our family have a farm at Strathbogie near Euroa/Seymour. I have been in the CFA and SES and the quality of maps and updates is amazing. The ease of use and live data is exceptional. For a running fight when fighting bush fires and when you are on a tanker and the flames are surrounding you it is essential to know where farm fences run and it is accurate within feet on all the fences l know

The other emergency features on trees down health etc show the massive effort being used. A truly remarkable Ap.

It should be shared with every emergency management department around the world it will absolutely save human lives without question

I was so impressed l forwarded a screenshot the other day to the director of the state emergency management here in MA USA


Have a Problem with VicEmergency? Report Issue




Why should I report an Issue with VicEmergency?

  1. Pulling issues faced by users like you is a good way to draw attention of VicEmergency to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a VicEmergency customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VicEmergency.


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