Carbonite Status

Last Updated on 2025-03-27 by Open Text Inc.

I have a problem with Carbonite

Are you having issues? Select the issue you are having below and provide feedback to Carbonite.

⚠️ Fix Now in One Click

Most reported problems

Connection

33.3%

Not working

33.3%

Screen

33.3%

Common Carbonite Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Carbonite network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Carbonite App
1. On android, goto Settings » Carbonite » click [Force Stop]

Clear Carbonite App Cache and Data:
1. On android, goto Settings » Apps » Carbonite » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Carbonite.

On android, goto Settings » Apps or Manage Apps tab.
Click Carbonite » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Carbonite » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Carbonite

E-Mail: [email protected]

Website: 🌍 Visit Carbonite Website

Privacy Policy: https://www.opentext.com/about/privacy

Developer: Carbonite, Inc.

Nov 26, 2025, 02:57 AM
a iOS user from San Antonio, United States reported problems with Carbonite : Connection
Started 12 minutes ago
Stark VPN
Started 32 minutes ago
MLB
Started 1 hour ago
Ricardo
Started 1 hour ago
WDR 5
Started 1 hour ago
Chai
Started 1 hour ago
Scrabble
Started 1 hour ago
The Babylon Bee