Carbonite Status

Last Updated on 2025-03-27 by Open Text Inc.

I have a problem with Carbonite

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Most reported problems

Not working

60.0%

Connection

20.0%

Screen

20.0%

Common Carbonite Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Carbonite network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Carbonite App
1. On android, goto Settings » Carbonite » click [Force Stop]

Clear Carbonite App Cache and Data:
1. On android, goto Settings » Apps » Carbonite » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Carbonite.

On android, goto Settings » Apps or Manage Apps tab.
Click Carbonite » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Carbonite » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Carbonite

E-Mail: [email protected]

Website: 🌍 Visit Carbonite Website

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Developer: Carbonite, Inc.

Nov 26, 2025, 02:57 AM
a iOS user from San Antonio, United States reported problems with Carbonite : Connection
Jul 07, 2025, 03:45 AM
a iOS user from Saint Paul, United States reported problems with Carbonite : Not working
Jul 06, 2025, 12:00 AM
a iOS user from Prior Lake, United States reported problems with Carbonite : Not working
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