Contact APMEX Support
Company Name: APMEX
About: Online retailer of precious metals
Headquarters: Oklahoma City, Oklahoma, United States.
APMEX Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of APMEX
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit APMEX Website
Privacy Policy: http://www.apmex.com/privacypolicy
Developer: APMEX Inc
More Matches
Get Pricing Info for APMEXContact APMEX! Or Contact Support
Need help using APMEX? Try their Help Center now!
APMEX in the News!
Social Support and Contacts
APMEX on Facebook!
APMEX on Twitter!
APMEX on LinkedIn!
Can I trust APMEX app?
Protect your data and wallet. We investigate the developer's website (Apmex.com), verify they're legit, and uncover hidden scams or complaints.
6 Most reported problems 😔💔
On October 30, 2025 I placed an order by phone using my checking account for an electronic funds transfer, which was processed immediately. The next day I called to cancel the order. Nothing had been packed or shipped, and I was expecting a re=transfer of funds to the same account. Then I was informed that circumstances would result in a delay until December 27. I met with a bank manager who said there was not more that they could do. The date came and went. I called again and was told to call back January 3.I did and I called again yesterday, January 7 and was informed, rather dismissively, that it would be submitted. As if this was the first time any action had been requested.
I sold silver to Apmex and for some reason received multiple quotes over several days. I have left voice messages for Riley Reece and Michael Key without a response. I believe they made a simple error but cannot reach them to resolve the issues>
Why is it taking so long to get my order shipped?! I could drive to Oklahoma City faster than you can mail it to me?! I like Apmex but am frustrated that they are taking to long to ship deliveries
New Format is Awful
by Dr Harry Balzonya
In this new format it is beyond difficult just to go to a specific category of items you are searching to buy. I can’t even find the “SHOP” section where you used to be able to look up things like COLONIAL COINS, CONFERDERATE CURRENCY, EARLY US DOLLARS, or COLONIAL CURRENCY. You can’t even go to something simple like BARBER HALF DOLLARS or SEATED LIBERTY DIMES. I am able to find these things eventually but it’s thru some ridiculous convoluted path through the new site. Now if you are in the market to buy something you only have the DEALS section to click on and have to hope for the best. As far as the SHOPPING section of the redesigned site is concerned I say the old version was much better and easier to find specific items instead of just random offerings now.
Latest UI update real step backwards
by BobP63
Not sure what APMEX was going for with this latest UI update, but’s it’s a real step backwards. Firstly the spot prices are way out of wack; it’s one thing to use the Ask price instead of the Bid price but the listed prices are way off from all other published prices. The other issue is you now have very limited access to APMEX’s normal storefront, the combination of incorrect spot prices and limited storefront access makes this app essentially useless.
I’ll keep it installed a bit longer, hopefully they fix these issues in the next release. If not it’s time to delete the app and look elsewhere.
Treated badly
by Mahalo Nada
I completed my order for the doorbusters on Black Friday at 7:05 am CST, when I got a notice that it hadn’t gone through because of something wrong with the APMEX site. When I tried again—and APMEX did not make this process easy, so it had taken me several attempts—I was told my order had been cancelled and that the items I had originally ordered were now out of stock.
APMEX: Please make the process more user-friendly, and please treat your customers better. Do not punish a customer for glitches in your system. After this experience, I do not care to do business with you again.
Have a Problem with APMEX: Buy Gold & Silver? Report Issue
Why should I report an Issue with APMEX: Buy Gold & Silver?
- Pulling issues faced by users like you is a good way to draw attention of APMEX: Buy Gold & Silver to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a APMEX: Buy Gold & Silver customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using APMEX: Buy Gold & Silver.
