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by Dr Harry Balzonya

In this new format it is beyond difficult just to go to a specific category of items you are searching to buy. I can’t even find the “SHOP” section where you used to be able to look up things like COLONIAL COINS, CONFERDERATE CURRENCY, EARLY US DOLLARS, or COLONIAL CURRENCY. You can’t even go to something simple like BARBER HALF DOLLARS or SEATED LIBERTY DIMES. I am able to find these things eventually but it’s thru some ridiculous convoluted path through the new site. Now if you are in the market to buy something you only have the DEALS section to click on and have to hope for the best. As far as the SHOPPING section of the redesigned site is concerned I say the old version was much better and easier to find specific items instead of just random offerings now.

by BobP63

Not sure what APMEX was going for with this latest UI update, but’s it’s a real step backwards. Firstly the spot prices are way out of wack; it’s one thing to use the Ask price instead of the Bid price but the listed prices are way off from all other published prices. The other issue is you now have very limited access to APMEX’s normal storefront, the combination of incorrect spot prices and limited storefront access makes this app essentially useless.

I’ll keep it installed a bit longer, hopefully they fix these issues in the next release. If not it’s time to delete the app and look elsewhere.

by Mahalo Nada

I completed my order for the doorbusters on Black Friday at 7:05 am CST, when I got a notice that it hadn’t gone through because of something wrong with the APMEX site. When I tried again—and APMEX did not make this process easy, so it had taken me several attempts—I was told my order had been cancelled and that the items I had originally ordered were now out of stock.

APMEX: Please make the process more user-friendly, and please treat your customers better. Do not punish a customer for glitches in your system. After this experience, I do not care to do business with you again.