Are you having issues? Select the issue you are having below and provide feedback to Wood.
- App crashes constantly and requires reboot and crash report
- Lag in every aspect of the app
- Not user-friendly or up-to-date with mobile banking standards
- No 'keep the change' feature for savings
- Mobile deposit feature may have bugs
When I hit bill pay my app closed. When I go back in using app it says it crashed.
While depositing check on the app, as soon as I save the picture, the app goes back to the log in screen
Complete guide to troubleshoot Wood app on iOS and Android devices. Solve all Wood app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Woodforest National Bank, developers of Wood.
E-Mail: [email protected]
Website: 🌍 Visit Woodforest Website
Developer: Woodforest National Bank
Enjoy the 24/7 convenience of banking with us on the go using the Woodforest Mobile Banking App. * Manage your accounts, make deposits, find branch locations, and more. • BIOMETRICS – Quickly access your account using fingerprint or facial recognition. • FORGOT PASSWORD – Set a new password from the convenience of your device when you’re having trouble remembering your current one. • ACCOUNT BALANCES – View account balances and transaction details. • ACCOUNT ALERTS – Stay up to date on your account balances by setting up Low Balance Alerts right in Wood . • MOBILE DEPOSIT – Conveniently deposit checks with your device. • TRANSFER FUNDS – Transfer money between your Woodforest accounts. • BILL PAY – View scheduled and posted payments. View your current score, progression over time, and learn what positive and negative factors are making an impact. • WESTERN UNION – Send or receive money all over the globe to your friends and family using Western Union right in Wood . • APPLY FOR A LOAN – Start the loan application process from your device. • CONTACT US – See where you can contact us about general inquiries, account information, or to report a lost or stolen card. • FREQUENTLY ASKED QUESTIONS – Quickly answer your mobile banking questions. • PRIVACY POLICY – Learn how we use state-of-the-art technology to protect you. *Woodforest Mobile Banking is free to download, but data charges from your cellular service provider may apply. See locations on a map and get step-by-step directions from your current location. • MANAGE DEBIT CARDS – Turn your debit cards on/off, restrict transaction types, and set transaction type limits. • MANAGE EMAIL AND PHONE – Verify and manage your email addresses and phone numbers. • VANTAGESCORE® - Obtain your free VantageScore (credit score) right in Wood . Schedule recurring and one time bill payments. • STATEMENTS – View your bank statements in Wood and sign up for paperless E-Statements. • FIND LOCATIONS – Quickly and easily locate nearby branches and ATMs and find a location open when you need it by viewing location hours. Woodforest National Bank is not responsible for service outages that might affect your device or internet provider, technology failures, or device capacity limits. Additionally, account activity and history may not reflect recent expenditures. Other terms and conditions may apply to these products and services. For complete details regarding our products, services, and related fees please speak with a Woodforest Retail Banker.