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by 10bek01

Seriously, Woodforest- what a pitiful standard of products you offer your customers that keep your bank alive. Your app constantly, CONSTANTLY crashes. Every single time I log in- the app crashes and has to reboot and I have to send a crash report all before I can even login again just to check my balance. What should be a 1min task, turns out to be 5-7min- and this is just to get into the app. Such a lag in every aspect. Not, by any means, a streamlined process nor is it user friendly or up to date with banking standards mobile compatibilities. Woodforest must be going bankrupt if they can’t even afford a better app for its customers. If that’s the case, many of us may want to consider pulling all your money out and going to a different bank before they drop out. Other banks that have plenty of money coming in, have a far more streamlined process for its customers when it comes to its app and mobile capabilities. Either Woodforest clearly doesn’t care about providing good products to its customers or it’s going bankrupt. 100% guarantee you.

by Cshockley32

Out of the few banks I have been through I have to say this one was the worst it is a second chance bank meaning where your denied everywhere else wood forest would except you with that explained the app it low budget very slow and every time I have gotten on in the last year it’s had to send a crash report as soon as I click on the app there has been many times where I had to bum money off a friend because I would go to the app and it wouldn’t be working the reason I would go to it is because I like to leave my card off less risk of money being hacked glad to say that this is just with this banking app hope you wake up and realize if you can go to a better bank DO IT

by Tampalew2

Losing my mind with this latest updateI haven’t been able to access my account for 24 hours now. I finally got the app to update after trying all day. Now there is some new multi-factor authorization set up that I am unable to complete. It seems to be asking me for both a question and answer? I really don’t know but I have tried to navigate it in every conceivable manner in both the app and online but it appears that the formatting is awry. I need my bank to make my life easier, not be a persistent thorn in my side on a day when I am anticipating multiple deposits. This day has definitely been a big fail for Woodforest.