SNCF Connect Status
Are you having issues? Select the issue you are having below and provide feedback to SNCF Connect.
154 Problems reported in the last 24 hours
Summary of SNCF Connect Problems 🔥
- Does not accept American credit cards
- Cannot export journey onto calendar
- Cannot change round trip tickets online unless both trips are changed
- Long wait times at the station
- Expensive service with less flexibility and more headaches
📋 9 Reported Issues:
I am going to travel to FR and TGV tickets has been purchase by traveling agency. dowloaded SNCF connect and TGV inoui pro bit neither fo them offer english language inly french. I cant use the app so need to print the tickets to have them offline. I rued severaé times and checked all the possibilities with no success.
When I open my SNCF connect account and top on the blue card I only get the Topup not the purchase logo. How do I get the purchase on my account?
I can log into SNCF Connect on my iPad and iMac but not on my iPhone. I am using the correct log in détails. Can you help please? It has been like this for days.
This may be simple but no-one can seem to figure out. When I go to Tickets and click on the Navigo card, I only have the option to Top Up the card. There is no option to Purchase (ie weekly booklet). Can you assist? Thank you!
The app just doesn't start. It is like this since 2 months. Sent at least 10 complaints.
I have tried several times to buy tickets for the TGV train on the SNCF app, only to have it tell me that there has been a technical problem and tell me to go through the procedure again.
Every time I go to look at the chosen train journey an "INTERNAL ERROR" message comes on the screen and I have to go through the booking procedure all again .... ONLY to find it crashes again.
I want to book a train ticket but when I put my card details and the OTP in the app after that its not workinc
Bonjour, Je n’arrive pas à importer 3 billets sur sncf connect app. E billet 769031380, 769031391,769031371 Pouvez vous m’aider ou m’expliquer comment faire. D’avance merci Benoit Tremauville
Have a Problem with SNCF Connect: Trains & routes? Report Issue
Common SNCF Connect Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SNCF Connect Website
Privacy Policy: https://www.sncf-connect.com/informations-legales/confidentialite
Developer: SNCF Connect & Tech
‼️ Outages Happening Right Now
-
Jul 13, 2026, 11:08 AMa AndroidOS user from Schirrhein, France reported problems with SNCF Connect : Login
-
Jul 12, 2026, 10:47 PM
a Windows user from Prairieville, United States reported problems with SNCF Connect : Not working
-
Jun 22, 2026, 06:47 PM
a iOS user from Ann Arbor, United States reported problems with SNCF Connect : Not working
-
Jun 20, 2026, 03:15 PM
a Windows user from Paris, France reported problems with SNCF Connect : Login
-
Jun 20, 2026, 07:43 AM
a user from Marsillargues, France reported problems with SNCF Connect : Not working
-
Jun 18, 2026, 11:11 PM
a iOS user from Paris, France reported problems with SNCF Connect : Account
-
Jun 16, 2026, 02:57 AM
a user from Thousand Oaks, United States reported problems with SNCF Connect : Login
-
Jun 12, 2026, 05:14 PM
a AndroidOS user from Paris, France reported problems with SNCF Connect : Login
-
Jun 12, 2026, 10:20 AM
a AndroidOS user from Ambérieu-en-Bugey, France reported problems with SNCF Connect : Not working
-
Jun 12, 2026, 10:17 AM
a AndroidOS user from Ambérieu-en-Bugey, France reported problems with SNCF Connect : Login
-
Started 7 minutes ago
-
Started 8 minutes ago
-
Started 21 minutes ago
-
Started 32 minutes ago
-
Started 32 minutes ago
-
Started 38 minutes ago
-
Started 58 minutes ago
