Aspen LiDA Status

Last Updated on 2024-09-18 by ByWater Solutions

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Common Aspen LiDA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Aspen LiDA app on iOS and Android devices. Solve all Aspen LiDA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Aspen LiDA iPhone Issues and Solutions

Aspen LiDA iOS app crashes, not working, errors
Aspen LiDA iOS app network issues
Aspen LiDA on iOS has black/white screen

Aspen LiDA Android App Issues and Solutions

Aspen LiDA has errors/crashing/not working
Aspen LiDA server network connectivity issues
Aspen LiDA has black screen

Aspen LiDA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Aspen LiDA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Aspen LiDA app crashes or not working on Iphone (iOS):

Close and restart the Aspen LiDA app on iPhone
Update Aspen LiDA app to the Latest Version for iOS
Uninstall and reinstall Aspen LiDA iPhone app
Update your iPhone to the latest iOS version

Fix Aspen LiDA on iPhone unable to connect to server/internet connection issues::

To resolve Aspen LiDA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Aspen LiDA black/white screen (blank screen) on iPhone:

Follow the Aspen LiDA iOS app troubleshooting guide Here →

Aspen LiDA Android App Issues and Solutions

Fix Aspen LiDA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Aspen LiDA app issues:

Force Stop the Aspen LiDA App
1. On android, goto "Settings" » click Aspen LiDA app. » click "Force Stop".

Update Aspen LiDA to the latest version on PlayStore

Clear Aspen LiDA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Aspen LiDA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Aspen LiDA.

Fix Aspen LiDA unable to contact server/ Aspen LiDA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Aspen LiDA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Aspen LiDA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Aspen LiDA on android.

Solve Aspen LiDA black/white screens issue on Android:

Follow the Aspen LiDA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ByWater Solutions, developers of Aspen LiDA.

About this app

Aspen LiDA allows you to explore your library on the go to find new books, movies, games, or your old favorites! Quickly search the entire catalog, including eContent, and place holds, check due dates and renew eligible titles.