Athleta: Fashion & Athleisure Reviews

by JeniferleB

This is one of the worst shopping apps I have used. I am giving up on it and will just use the website. I have so many problems logging in because of the user interface on my iPhone. I finally figured out that Athleta doesn’t display or work properly on the smaller iPhones. It displays fine on iPads or iPhone Max phones. I enter my username/email but there is no place to enter my password and it won’t let me advance without the password. So basically I can’t use Athleta on my phone. So frustrating. Athleta has had glitches like this for the past year. I wish this app would fix this since normally it is so much easier to shop on an app rather than logging into the website.

by Katrate6

Very disappointing!!! The one thing that made up for how glitchy Athleta could be was the ability to switch between the 4 brands...now that feature is gone. Like many others who have reviewed Athleta , I have had the issue of Athleta jump around when you are scrolling through items. You lose your place and can’t get to where you were. This also happens on their website. Search phrases are hit or miss. You can search for the exact name of an item and it will not appear. They have to invest in fixing this as it gives the impression that you do not have it. I have had sizes appear (tall) on the website, but they don’t show up on Athleta . Now with the loss of being able to switch through brands...Athleta really becomes useless. In a time when online shopping and virtual abilities are so vital...they are really missing the boat. Absolutely love the clothes...BUT not the technical challenges. Please resolve!

by MNMom2021

I have the same issue with both the website and Athleta … when scrolling through items in the sale page, the page will just refresh and lose several of the items that were previously there. It just jumps around constantly, and even if I close Athleta and reload, it still happens. And I’ve also encountered the exact same issue with the website. It’s becoming such a problem that shopping online or through Athleta is virtually impossible. I also had my daughter try it on her phone, and the same thing happened. It’s super frustrating… to the point where it’s not worth shopping on your site or app.

by Kristajo1231

I keep hoping Athleta will improve; it used to work so well before about fall 2019. But since then, it’s riddled with bugs that seem to get worse and worse instead of better.

The first and most frustrating problem is that I get the “Something Went Wrong” error message and prompt to refresh seemingly at random throughout several sections of Athleta . It’s constantly needing to be refreshed, and when it does, it either reloads the page entirely or makes me re-scroll through items I’ve already seen. I can’t get through probably 2 minutes in Athleta without running into this message — and it happens over and over and over again.

The second problem is that the “Favorites” section has become unusable. While the icon is still shown on items (in the feed - for the most part? - but not on an item page), it’s impossible to get to your own Favorites section because of the aforementioned “Something Went Wrong” endless cycle. I’ve had to resort to putting all my “favorites” into my cart, then moving them to “Saved For Later” just to keep track of the things I like.

I love this app and their products, but Athleta needs some serious love. It’s incredibly frustrating to use!

by Zilaras7

Athleta is easy to navigate and switch between brands. However, I gave it a low rating because there’s literally no advantage to using this than going to the website. I would actually say it’s worse. Every single time I open Athleta (even if I was just looking at it 5 minutes before), it takes me through this annoying navigation tutorial. It also makes me sign in every time I want to do anything! For example, if I sign in to checkout, I have to sign in AGAIN to redeem any rewards and then half the time I have to sign in again to complete the purchase!
It’s ridiculous. I use it just to keep track of my shopping bag so I don’t have another tab open in my browser, but 9 times out of 10 I go to the website to finish my purchase because it’s much faster.

by Feckingib299

I love the this app & BR brands but I’m getting so fed up with their apps. They jump around all the time and refresh when you are scrolling through, and you can’t find where you left off which is aggravating. It logs me out all the time also which is quite irritating to have to log in all the time even after I saved my password about a hundred times. These issues need to be fixed, it was happening when I had an iPhone 8 and it evens happens with my new 12. Website online does the same thing sometimes. Need consistency and better reliability.

by Erunnermamma

Ok guys, I LOVE this app and I love the layout and feel of Athleta, but seriously, I cannot even scroll down an inch without it crashing repeatedly. Like, ALL THE TIME. I keep it up to date, I reinstall, I clear data, but to no avail. It never remembers my thumbprint or password even though I tell it to literally every time I log in. It’s extremely frustrating for an app that is supposed to make browsing easier. I have started going back to the website to browse because I am so done with all the bugs and glitches. I wanna give you a second chance though because I love everything else, so please fix the issues! <3

by Jeanelle S.

I would give Athleta 5 stars if you guys just stop friggin logging me out of Athleta , it’s so annoying. There’s also no save or remember email option on the log in screen. It’s obnoxious to have to constantly log in every time i want to browse Athleta . Retype my email, and then guess my password (I mean come on who ever remembers their password anymore). I can’t even log in using facial recognition even tho I’ve enabled it. If I’ve enabled it, I shouldn’t have to type in my password. Might as well just use the mobile website.

by ThatsMRStoyou

I loved using Athleta . It is easy to use, holds my info, remembers my favorites, and easy to navigate.
However, with the last few updates every 30 seconds (no matter what store I’m shopping on) I get a screen that says “Something went wrong. Uh oh… we weren’t able to process your request. Refresh to try again.”
I was hoping this would be fixed with the last three updates, but it seems to be popping up faster. Started at every 5 minutes, then two minutes, now it’s every 30 seconds it seems. Please find this issue and solve it. I am losing interest in using Athleta because of this.

by Meghan T. R.

Ever since I’ve used Athleta (over 2 years) it always times-out and says “something went wrong” and request a “refresh” which sometimes works and sometimes doesn’t. It happens probably every 15 seconds in Athleta . 2 stars because if Athleta operated correctly it would be great. But the glitches are unbearable.

by Make This Work Again Today

There’s something for all ages and most body types. Be patient and find the styles and sizes that work for you and your wardrobe will be so comfortable and versatile. Many pieces dress up or dress casually. this app is my first choice for shopping. I am an active 70 year old, size medium Gramma living in Florida!

Hint: If you have a store nearby, stop in to browse and try items on. It’s an easy way to see what works for you. The staff is super helpful. After that, the online app is your next best friend.

by AlwaysTeaching

Only issues I’ve ever had with the this app/Gal all in one app is occasionally getting logged out and having to log in alllll the time. Would love it if they added facial recognition to Athleta for that reason. (Unless they have and I missed it.) I also wish they had a full-sized/real app for iPad, not just an enlarged phone version. But again, with password saving and how well the website version works also, I feel like Gap Inc., made shopping as buttery smooth as their this app tights for us online shopping warriors. My only regret is buying a ton to try at home and torturing the store staff with occasional returns. All in all. Well done.

by Blondebomber49

I would like to make some product recommendations 1) a tank that is higher on the chest with straps that are flattering with a longer length that doesn’t fly up during burpees but doesn’t add perceive girth.. speedlight was close and the chi tank in plain colors was also great. 2) a sports bra that’s made for high impact that has molded cups and a bit of padding for figure enhancement... 3) bring back Capri/ crop lengths in decorative styles/ mesh.. prefer petites.. some longer tights are just too hot for HIIT workouts..

by Kathy Metz

I love your clothes!! But the fact that you don’t allow fit people card discounts online and now cannot use a cc over the phone makes it super difficult to spend money in your stores. I understand it’s for customer security but also think of the side of the honest people trying to purchase clothes when there’s no store physically close

by J9penny

I not only love the quality of the clothes, I think the application is great too. It’s easy to navigate and allows me to easily save items for later. My favorite feature is being able to scan the magazine to find an item I’m looking at. Also, when in the store and can’t find my size, I can easily scan the item to see if they have my size online. I highly recommend Athleta!

by Ames36portland

Athleta is pretty great! I love that I can browse sale items or new items and put them in the cart for a sale or reward or check to see if they have it in the store to reserve and try on or buy. I love that it keeps my card info and reward info and I can shop the whole family of brands from the same app and apply my rewards or promos to it. I have had trouble applying promo codes occasionally and not had success with contacting the company to resolve those issues.

by Jinglejanglemorning

I couldn’t believe my eyes when I first opened Athleta and saw that I already had three things in my cart. I was puzzled, but after tapping the icon I saw three things from my Gap cart. Then I noticed if I tapped this app at the bottom I could switch between any of the four brands. It’s wonderful and effortless. I can quickly see how much rewards I have at any brand, pull them up to use in store, and even pay my bill on Athleta . Browsing for clothes is easy and I can refine the search to just show what’s at my local store. I love Athleta.

by Comfyallday

Athleta makes it so much more smooth to shop my favorite this app gear. I’m used to shopping online using the this app website, and Athleta is so much easier. I can easily apply filters, edit my cart, jump between all the Gap brands (without losing the items in my cart), and my rewards are always right there when I open Athleta . Even if I’m shopping in store, I just open Athleta and have my rewards ready to apply. I won’t have to wait to login & click around several times before getting to my rewards (and holding up the line). Love the new app!

by Brimar503

Athleta is easy to use and intuitive. You can easily maneuver through different categories (tops, costs, buttons, etc.) with various sub categories. The produce images are easy to view and most details are featured in up close photos. It reminds me of the Nordstrom app. Checkout is quick and my card is remembered and I can use the same login for all Gap brands. I would like to be able to search or filter reviews. The search feature requires exact matches. For example, if I search “petite four pink” I get no results for the correctly spelled color “petit four pink”.

by PonyandaPayday

I am obsessed with this app for their clothes. But I also think Athleta is an underrated superstar. It works seamlessly from ordering, checking stock in stores to reserving that last coveted item to snag after work! If that wasn’t enough, you can shop the other Gap family brands without having to download 5 other apps.

this app and the Gap family give me inspiration and hope that a corporation can do business right and care for their customers needs.

by Athleta Chick

Whether using the this app app to shop online where I am able to easily apply this app card rewards to my purchase, or using Athleta in store with Touch ID to quickly and easily pull up this app card rewards to pay for my purchase, I am always impressed with the versatility and reliability of Athleta. It’s a must-have for all this app card holders. It’s so much easier to track rewards this way.

by MaryZip2322

I have loved this company for over a decade. But I am especially in love with the ease of Athleta . Their dresses are designed with the most gorgeous designs and fabric and I do not mind spending over one hundred bucks a piece even though I am a bargain hunter! I know their clothing will continue to look good wash after wash so they are worth the price in my opinion 😊

by Racertrace

I love everything about this app. Athleta is definitely included. It is probably the best shopping app I've used. It's easy, simple to find and view products. It's seamless. And, as a side note, I love this app marketing. The models are realistic looking, healthy women. It makes me want to buy more of their products because I can more easily visualize them on myself. Keep it up, this app!

by Dlynn!

I love the ease of use in ALL aspects of Athleta and I’m not good with these things at all. I truly tend to do all my shopping this way now and I used to never shop online. This company truly has everything to offer even when you go to the store everyone is so kind and helpful. Can’t say enough good things. 1st review EVER on an app. That says a lot.

by Leedy C

I am never disappointed in any part of my this app experiences. The products are the beat quality, most durable, and comfortable workout clothes I’ve ever used! The styles are fun and flattering as well!! I love having a store close by. They have the best customer service and care!!
Another plus is hat so many things come in a petite, and for my 5’1” it means I get a better fit! Can’t say enough about this app!! I tell everyone!!

by Lifetime Athleta Customer

I took an this app survey. Like I always do. They took my advise. Revise app and website. When I look at this app, it’s 99% done on my phone. Like now. It was the worse. But looking at it all this week. It is soooo much better. Thank you. I’m not frustrated now from trying to go to next page and freezing. Now if I can get the items I need in my size. 😀