WBAP app not working? crashes or has problems?

WBAP Status

Published by Cumulus Media on 2024-01-04

Download the official WBAP app, it’s easy to use and always FREE! With the
official app, you can stay connected from work, home, or on the road. Follow us
on social media, get access to all our other unique content, features and
more! Please note: This app features Nielsen’s audience measurement
software which will allow you to contribute to market research, such as
Nielsen’s TV Ratings.

I have a problem with WBAP

Are you having issues? Select the issue you are having below and provide feedback to WBAP.

User reports:
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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 2 Comments

By Faerie Pabich 5 months ago

When I listen, which I do every day, content keeps repeating. Very irritating! The content keeps getting further off of actual time because of the repeats.Is there a solution?

By R. Kent Kent Schmedel Sr 1 year ago

I have noticed that both the programming and adds often stop and then repeat. This occurs with the app on my iPad and my iPhone.

Common dislikes about WBAP app

- Ads take over the whole page and won't allow users to close them

- App has become buggy and frustrating

- Connectivity issues

- Show does not begin after ad plays

- Unstable

Have a Problem with WBAP? Report Issue

Common WBAP Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WBAP app on iOS and Android devices. Solve all WBAP app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WBAP iPhone Issues and Solutions

WBAP iOS app crashes, not working, errors
WBAP iOS app network issues
WBAP on iOS has black/white screen

WBAP Android App Issues and Solutions

WBAP has errors/crashing/not working
WBAP server network connectivity issues
WBAP has black screen

WBAP iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WBAP app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WBAP app crashes or not working on Iphone (iOS):

Close and restart the WBAP app on iPhone
Update WBAP app to the Latest Version for iOS
Uninstall and reinstall WBAP iPhone app
Update your iPhone to the latest iOS version

Fix WBAP on iPhone unable to connect to server/internet connection issues::

To resolve WBAP network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WBAP black/white screen (blank screen) on iPhone:

Follow the WBAP iOS app troubleshooting guide Here →

WBAP Android App Issues and Solutions

Fix WBAP not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WBAP app issues:

Force Stop the WBAP App
1. On android, goto "Settings" » click WBAP app. » click "Force Stop".

Update WBAP to the latest version on PlayStore

Clear WBAP App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WBAP app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WBAP.

Fix WBAP unable to contact server/ WBAP internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WBAP » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WBAP » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WBAP on android.

Solve WBAP black/white screens issue on Android:

Follow the WBAP android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cumulus Media, developers of WBAP.

100% Contact Match

Developer: Cumulus Media AMP CRM

E-Mail: [email protected]

Website: Visit WBAP Website

About this app

Follow us on social media, get access to all our other unique content, features and more! Download the official this app app, it’s easy to use and always FREE! With the official app, you can stay connected from work, home, or on the road. Please note: WBAP features Nielsen’s audience measurement software which will allow you to contribute to market research, such as Nielsen’s TV Ratings. To learn more about our digital audience measurement products and your choices in regard to them, please visit more information.