family inside app not working? crashes or has problems?

family inside Status

Last Updated on 2021-07-23 by Ernsting‘s family GmbH & Co. KG

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Common family inside Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot family inside app on iOS and Android devices. Solve all family inside app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

family inside iPhone Issues and Solutions

family inside iOS app crashes, not working, errors
family inside iOS app network issues
family inside on iOS has black/white screen

family inside Android App Issues and Solutions

family inside has errors/crashing/not working
family inside server network connectivity issues
family inside has black screen

family inside iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever family inside app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix family inside app crashes or not working on Iphone (iOS):

Close and restart the family inside app on iPhone
Update family inside app to the Latest Version for iOS
Uninstall and reinstall family inside iPhone app
Update your iPhone to the latest iOS version

Fix family inside on iPhone unable to connect to server/internet connection issues::

To resolve family inside network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix family inside black/white screen (blank screen) on iPhone:

Follow the family inside iOS app troubleshooting guide Here →

family inside Android App Issues and Solutions

Fix family inside not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent family inside app issues:

Force Stop the family inside App
1. On android, goto "Settings" » click family inside app. » click "Force Stop".

Update family inside to the latest version on PlayStore

Clear family inside App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "family inside app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch family inside.

Fix family inside unable to contact server/ family inside internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click family inside » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got family inside » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch family inside on android.

Solve family inside black/white screens issue on Android:

Follow the family inside android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ernsting‘s family GmbH & Co. KG, developers of family inside.

About this app

Videos, Prospekte, Social Media Posts oder aktuelle News – diese und noch mehr Inhalte sind ganz einfach mit einem Klick zu entdecken! Topaktuell und überall von unterwegs erhalten Sie wichtige News via Push-Nachricht und können auf relevante Inhalte aus der Ernsting’s family Welt zugreifen. Sie entscheiden, welche News für Sie wichtig sind. Mit der family inside bleiben Sie immer auf dem Laufenden! Wählen Sie aus, was Sie interessiert und wozu Sie eine Push-Nachricht erhalten möchten.