VRV app not working? crashes or has problems?

VRV Status

Last Updated on 2022-09-23 by Ellation, Inc.

I have a problem with VRV

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User reports:
No current problems

User reports 0

📋 5 Reported Issues:

Milton Villanueva 2023-03-20

Last 2 days VRV mobile app hasn't been working. Keep getting error message that VRV is not available in my country.. but service works fine on my Home console.. I've signed out, cleared the cache and data and deleted the app but when I download it again samething happens

Tay 2023-02-01

Every time I watch vrv on my TV it crashes the show after the AD

Jacob Joseph Vita 2022-09-26

Whenever I try to watch something it will play for about 20 seconds before crashing the app

Trevin Stockwell 2022-09-23

trying to buy premium and it won't let me I just want ad free

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Toland Starnes 2022-05-06

the APP opens and loads, will even let me sign into my premium account, but as soon as i try tp play a video, i get "VRV isn't responding" or an error saying that the APP keeps closing.

Showing 1-5 of 5 reported issues:

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Common VRV Problems & Solutions. Troubleshooting Guide

Table of Contents:

VRV iPhone Issues and Solutions

VRV iOS app crashes, not working, errors
VRV iOS app network issues
VRV on iOS has black/white screen

VRV Android App Issues and Solutions

VRV has errors/crashing/not working
VRV server network connectivity issues
VRV has black screen

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VRV iPhone Issues and Solutions

How to fix VRV app crashes or not working on Iphone (iOS):

Close and restart the VRV app on iPhone
Update VRV app to the Latest Version for iOS
Uninstall and reinstall VRV iPhone app
Update your iPhone to the latest iOS version

Fix VRV on iPhone unable to connect to server/internet connection issues::

To resolve VRV network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

VRV Android App Issues and Solutions

Fix VRV not working on Android, crashes, errors or is unresponsive:

Force Stop the VRV App
1. On android, goto Settings » VRV » click [Force Stop]

Update VRV to the latest version on PlayStore

Clear VRV App Cache and Data:
1. On android, goto Settings » Apps » VRV » Storage » click [Clear Data] option. This clears both data and cache.
2. restart VRV.

Fix VRV unable to contact server/ VRV internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click VRV » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto VRV » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch VRV