Contact OkCupid Dating Support

by TN4U

I usually don’t write reviews for apps but I need to share my horrible experience with this app. Let me tell you right now that I’ve been using this app for a good year and had no positive results. I didn’t use premium because it’s just not worth my money, and thus the people that are shown on my feed are either definitely not my type, way too far away (I set my distance to 25mi and I saw profiles from SEVERAL U.S. STATES OVER), or are clearly fake profiles out to steal my information. For example, I’ve matched with someone who wanted my number right away. Instant red flag. When I gave them my number anyway and we started talking, they gave me a long story about how they just got out of a toxic relationship, that they were looking to hookup, and that they’re turning 18 soon. The problem with this? Their OKcupid profile clearly stated that they were 19, looking for friends only, and mentioned that they haven’t been in a relationship for quite a while. The worst part? I’ve seen that exact copy-paste story from a different user I’ve previously matched with (and blocked). They even forgot my name. I became so frustrated that I deleted my account and removed this app from my phone. I may not have had much luck with dating apps, but I’m no longer going to waste my time using this one. Do yourself a favor and avoid using this app.

by Mel Gamboa

I downloaded this app because I was told about the multiple filters available that in the first couple of hours of using it left me flabbergasted. You can choose an array of options to describe the ideal person the same way when you mark some options to describe yourself it makes the process of choosing or rejecting very brief for both ways if you have your criteria very well set up.
The problem is that often you get contacted by people that has nothing to with your preferences, but you may be part of theirs. My question is if queer people can choose not to be seen by straights (yes there’s a box that they can check for that), why not have the same for every other option like have or not children, diet, smoke, drink, drugs... Nothing most annoying than having a filter but being bombarded with messages from smokers, drinkers, meat eaters, parents, monogamic people that aren’t part of your criteria. In less than 24 hours I realized that this app filters aren’t what I expected. I even thoughts that maybe by paying the subscription it would improve but I didn’t take the risk because I believe the algorithm for that is not even built yet.
I’ll keep looking for an app where you only see and be seen by people with the exact same criteria. Maybe it will reduce the chances to meet more people, but not everyone is in the competition mode.

by Everett

This was once the best dating site around, but since it was bought by the giant Match conglomerate, they’ve gradually stripped away all the useful features. Their most recent change was removing the ability to see visitors, a change NO ONE wanted and that has been universally unpopular and agreed upon that it has finally completely ruined the site. They’ve been in a vicious circle of losing (active) users and removing features that drive more users away. What was once a great and fun site is now a featureless ghost town. Shame. RIP OkCupid.

Edit: OkCupid responds… with the same nonsense they’re selling to everyone else. It seems OkCupid has a preternatural aversion to admitting they’re wrong. They keep citing their “research” (that they won’t actually make public other than self-referencing the supposed results) but ignore the FACT that well over 90 percent of the hundreds of responses to their blog announcement of removing visitors were clearly vehemently opposed to it. Same with the reviews here. Even if they did have “research” which showed this was a good idea (which I’m dubious of – this is a site that has admired to manipulating users before as a big social experiment, they’re certainly not above lying) the fact is that research was wrong. NO ONE likes this change and they just won’t listen or even acknowledge the overwhelming majority of users who hate their recent changes. They’ll stubborn themselves to their own demise.