MyRogers - Manage your account Reviews

MyRogers Reviews

Published by on 2026-06-03

🏷️ About: Rogers is Canada’s largest and most reliable 5G network and fastest, most reliable internet provider, delivering seamless connectivity and lightning-fast speeds for all your needs. Get the MyRogers app so you can manage your account and services.


       


Overall Customer Experience 😎


🤬 Negative experience
80.3%

😎 Positive experience
19.7%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 2,756 combined software reviews.

Is MyRogers Safe?
MyRogers - Manage your account does not appear safe based on available data.
19.7/100

  Safety Analysis »»

Is MyRogers Legit?
MyRogers - Manage your account does not appear legitimate based on our analysis.
19.7/100



Read 20 Customer Service Reviews 😠💢

4.5 out of 5
Now useless

Prior to April 2016 MyRogers worked for prepaid as well as monthly contract customers. After this upgrade MyRogers would just error on login. For two years the bug was never acknowledged or fixed. Today, with the latest update MyRogers now returns a message that it “does not support pay as you go”. I don’t know if we should be happy that the bug is finally acknowledged or disappointed that it apparently is never going to be fixed. Either way a poor approach to change management and customer support.

Too hard for customers

You guys should be more flexible to customers not until they decidedto leave you guys then you start calling up and down for cheap offers .

Keeps crashing

I liked MyRogers, but it just keeps crashing now, making it entirely useless.

App is always “under maintenance”

Can’t get the info I need because MyRogers says it’s undergoing maintenance all the time. Doesn’t matter when I open MyRogers !

automatic payment

I set automatic payment to my account but every time my payment gets due past.

Crashes constantly on authentication

Any login within app crashes every time even after update. Awful and wretched experience this tortuous app is. Rogers stop sucking so badly!!!

Bad service and horrible app

Bad service and extremely expensive for nothing. App is simply a shortcut to browser

Poor functionality

Poor functionality, especially when you consider the pricing of Rogers services compared to other operators.

Billing overcharged.

Worst customer service when it comes to resolving the matters of ripping customers off from Roger’s.

Stop selling customers’ my data

Send SMS to Rogers STOP

when you open MyRogers, Rogers is asking you to share your data to sell your data and make profit out of it.

Automatically change language to France

It changes the interface language into Franch automatically at the first launch time and no options can be use to change language to English . I’ve try sereral times!

Not happy with this app at all!!! Fix it

Awful app. Hard to navigate. Not user friendly at all. Hard to set up. Figure it out. It’s been like this for years. The service is also too expensive. Ohh, and the tech support isn’t friendly at all. Very stubborn and not willing to respond to simple requests. Should be zero stars. I’m trying to use MyRogers now and it’s down for maintenance. What a joke!!!

Your billing is so expensive I can't even bear it I am just a student

Your billing is so expensive that I can't even bear it as an international student

Billing issues

I have multiple accounts with Rogers. For the past two months I’ve been unable to pay my internet/cable bill. I keep getting an error message which is highly annoying. I have to call in to pay it over the phone. I can still pay my cell bill. Which is why I gave it 2 stars. Fix and upgrade your app features Rogers! It’s an inconvenience for a one- stop shop app!

Not user friendly to use this app.

1. Disconnecting frequently
2. No log off option . Even I checked many places, could not find log off.
3. Screen navigation also not user friendly.

Garbage

Buggy and slow. Exactly what you’d expect from a bloated monopoly holding an entire country hostage.

Good but needs more work

Every now and then for some reason it logs out .... I have to sign in again over and over again. Been this way for about the last 3 years.

Calling

Make your international calls affordable for all

Much better but alerts need help

I like the latest rendition. But I should be able to set an alert for any number. Not just an alert at the end of my regular data amount but also my promo data etc. What good is an alert that can’t alert me when I’m at 300 megs left for the month? Is it a corporate trap to encourage overages?

Great service

So far, I have enjoyed their service but some of their employees need retraining.



Is MyRogers Safe? 🙏

MyRogers - Manage your account does not appear safe based on available data. JustUseApp Safety Score for MyRogers is 19.7/100.
This assessment is based on our NLP analysis of 2,756 user reviews. Combined with the app store average rating of 4.5/5.

Safety Analysis

80.4% of users say app is safe 👍
80.4%

11% of users have some concerns ⚠️
11%

8.5% of users say app is risky 🚨
8.5%


Is MyRogers Legit? 💯

MyRogers - Manage your account does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for MyRogers is 19.7/100 .
This conclusion is based on analysis of 2,756 user reviews.

🔏 Privacy & Data Safety

MyRogers collected the following data from you:

  • Data Used to Track You:
    • Identifiers
  • Data Linked to You:
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Usage Data
    • Diagnostics



How was your experience with MyRogers - Manage your account? Post a Review




Features

Rogers is Canada’s largest and most reliable 5G network and fastest, most reliable internet provider, delivering seamless connectivity and lightning-fast speeds for all your needs.

Download MyRogers app today to manage your Rogers account and services right at your fingertips and stay connected wherever you go.

• Check out streaming options and enjoy seamless connectivity across all your devices with Rogers Internet.

Pay bills, track mobile data usage, set data alerts and log in securely to access your account safely, anytime and anywhere.

• Choose the add-ons you need, like device protection, extra data, long distance and voicemail.

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