Contact Victoria’s Secret

Contact Victoria s Secret Support

Published by on 2023-12-06

About: Welcome to the Victoria's Secret app. Our shopping app is your destination for
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How to Contact Victoria s Secret Customer Service/Support

Victoria’s Secret Contact Information

Listed below are our top recommendations on how to get in contact with Victoria’s Secret. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Victoria’s Secret. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Victoria's Secret



100% Contact Match

Developer: Victoria's Secret Mobile App

E-Mail: [email protected]

Website: Visit Victoria s Secret Website



More Matches

Get Pricing Info for Victoria's Secret
Contact Victoria's Secret! Or Contact Support
Need help using Victoria's Secret? Try their Help Center now!
Victoria's Secret in the News!


Social Support and Contacts

Victoria's Secret on Facebook!
Victoria's Secret on Twitter!
Victoria's Secret on LinkedIn!






Reported Issues: 7 Comments

4.8 out of 5

By Jerri Hardin

4 months ago

Hi, I placed an order and I got it in and i thought I had placed my other order but I haven’t gotten a confirmation email and it was on the Black Friday sales and I had everything in my cart. I really need to speak with a live representative to get some help on a return as well as discuss my cart that was supposed to have been placed but I’m not sure it did. Can someone please call me or tell me how I can speak to a live representative please. I would be so grateful. I can’t find any phone number and I’m not able to do it all online. I really need to speak with someone in person. Thank you so much. Jerri Hardin 256-302-4722

By Vivian Silardi

5 months ago

I ordered 17 total of your items it came 15 items.

By Anees

5 months ago

I was in your store in Orange California and a roof full down in my legs plz I need to speak to some one

By darleen mueller

5 months ago

package arrived and was missing keychain charm. order #110510627 please RSVP

By Lillori1988


APP WON’T OPEN!!!

The Victoria’s Secret APP stopped working two days ago while I was trying to place an order and was at the check-out stage trying to apply my discounts I EARNED!!! Lost out on the reward card due to the app going CrAzY, and eventually it went to a black screen that just says VICTORIA’S SECRET in gold letters. I kept trying to re-open so I could get my order completed, but no luck! I lost several items because they sold out while I was trying to check out. Now when I try tap on the APP it goes to the black screen w/Victoria’s Secret in gold on it and after waiting around 30-60 seconds it just closes and goes back to my home screen!!! FIX YOUR APP!!!! I shop online with y’all EVERY WEEK!!! PLEASE GET YOUR APP WORKING!!! And also, work on the Check-out and add you should add a “save for later” feature to the cart...so you don’t have to start over just to get to use the offers and rewards!!! Or so you can go ahead and add everything at once and order on two separate days!!! Thank you!!! Please fix it 🤞🛍🛍📦🎀❤️💚❤️💚



By Okay I umm whooa


okay

vs is a very bad app let alone store let alone company. there is no diversity. every single model is at least a size 0 and a double d. i don’t think there are any B’s let alone A’s. yes there are my people (african americans) but sis, there are no darker versions, there are no asians, Latinas, there are no plus sizes, no short people. and you don’t even let my girl rock her natural hair style. further more, Victoria’s Secret is SO transphobic. you are entitled to you own decisions, but sis. my mom said if you do t have anything nice to say, don’t say anything at all. maybe you should let some transgender people be models. last time i checked, they were still humans. I have some things by VS but i did not buy them. they were given to me for my 14th. i’m going to make sure I do not get any VS merchandise for my 15th because i don’t support people who don’t support all or at least include everyone all off race, religion, size, and gender.



By thescumoftheearth


Needs bug fixes

Everytime I try to check my delivery status in VS app and the PINK app it kicks me back out. Probably to hide the fact that I’m missing several items but cannot see everything I am missing due to this problem. I placed an order MAY 30 and have not received two or more of my items (it shows a few of the items but if I click on the whole order it backs out) it is now JULY 16 and I have not received any type of information on that order (says it was backordered on JUNE 24 but I have yet to receive a shipping confirmation.) I have been shopping with VS since I was a preteen and have spent OVER $1000 there just this year but I don’t think I’ll be shopping with them anymore considering this has happened with two orders I’ve placed AFTER the no show order I mentioned above. Pathetic app and horrible service!!!




Have a Problem with Victoria’s Secret? Report Issue

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Why should I report an Issue with Victoria’s Secret?

  1. Pulling issues faced by users like you is a good way to draw attention of Victoria’s Secret to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Victoria’s Secret customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Victoria’s Secret.


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