adidas Running app not working? crashes or has problems?

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41 User reports:
App has problems
 User reports 41

⚠️ Most reported problems ⚠️
Not working
45.8%

Connection
16.7%

Something else
14.6%

Login
12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 7 Reported Issues:

A
Alberto Lopez 2025-02-11

Lost record of everything account is like new.

J
John Doe 2025-01-12

The "Marathon Map for Chicago" app is not displaying the correct route information.

I
Ian Wilton-Jones 2023-03-26

Recorded a track today. Can't see the track. Rest of the data looks fine. Actually i can't see any of my old tracks either. It's the server partly down??

P
Preeti 2022-12-24

I have a premium membership. I am unable to update email I’d (apple Id puttpreeti@redacted). Secondly, I have selected a training plan for running, but the specific run does not get activated.

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L
Louis Pope 2022-07-11

Hi, the app logged me out so signed in again and it has lost all my progress! Is there anyway of rectify this. Thanks Louis

A
ARINDOM SINGHA 2022-07-11

My adi club is not working properly.After completion of run points are not showing .

H
Heidi Ansley 2022-07-04

I have been using Adidas running app for just over 2 months and tracking my progress. Went for a run this morning and it recorded fine. When I finished my run, it logged me out. I had to reregister. It saved my last run but I lost all my progress over the last few months😭😭😭. Please help

Showing 1-7 of 7 reported issues:

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Common adidas Running Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. adidas Running iPhone Issues and Solutions

  2. adidas Running Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support.android@runtastic.com

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Developer: Adidas Runtastic




‼️ Outages Happening Right Now

  • Apr 05, 2025, 11:42 AM

    a user from Bad Salzungen, Germany reported problems with adidas Running : Login

  • Mar 18, 2025, 07:59 PM

    a user from Zug, Switzerland reported problems with adidas Running : Not working

  • Mar 17, 2025, 10:47 AM

    a user from Rhauderfehn, Germany reported problems with adidas Running : Login

  • Mar 13, 2025, 11:28 AM

    a user from L'Huisserie, France reported problems with adidas Running : Login

  • Mar 13, 2025, 09:48 AM

    a user from Castanet-Tolosan, France reported problems with adidas Running : Login

  • Mar 11, 2025, 11:55 PM

    a user from Kathmandu, Nepal reported problems with adidas Running : Not working

  • Mar 10, 2025, 12:36 PM

    a user from Regensburg, Germany reported problems with adidas Running : Not working

  • Feb 15, 2025, 12:13 PM

    a user from Saint-Benoît, Réunion reported problems with adidas Running : Not working

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