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App is completely nonfunctional. School suggested we get this app. Downloaded it, confirmed email- and got to a password screen. I had never set a password, so did the password reset. Closed the app. Reopened- put in the verified email and reset password... after minutes of processing got an “oops” message after which all other attempts were greeted with an error message that I had put in the wrong credentials. I reset my password again. Exact same process. I was unable to get past the initial mandatory login to even see what the app does. I have the most recent software update on my phone and no other apps are malfunctioning.

The app appears to have silently signed me out during an update or something. Not a particularly great feature in an infrequently used app designed for emergency communications. I’ve tried signing in and resetting password for an hour now, including updating and reinstalling the app. I can’t get passed the login screen (despite having the credentials). This app is hot garbage in need of some real QA testing before it’s used to keep anyone safe.

Have you noticed there are as many one star reviews as five star reviews? That’s because for half the users, the app won’t launch. They want to check everyone’s app the first time anyone enters the building each day. I touch the app, it starts to open, then crashes. As I’m dealing with this I can hear other people going, “My app keeps crashing!”. I’ve tried deleting the app and redownloading it, but IT KEEPS CRASHING. Get it together, Developers!