ActiveBuilding app not working? crashes or has problems?

ActiveBuilding Status


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⚠️ Most reported problems ⚠️

Not working
38.9%

Something else
27.8%

Screen
16.7%

Account
5.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ActiveBuilding Problems 😠👌🔥

- Does not use facial recognition

- Logs out every time despite having Face ID turned on

- Have to click on links twice because the first time they’re not found

- Makes user enter name, address, phone, email for every submission

- Glitchy and clunky

- Pages won’t load properly

- Constant crashing

- Unstable and difficult to figure out

  5 Reported Issues: 😵🆘🛟🚨📢

Mustafa N Saleem
2024-05-07

I am having trouble paying rent using the Active Building App. Error message indicates that the request could not be processed at this time and to try again later.

Gretchen Coates
2024-02-19

It shows a past due balance that isn’t accurate it shows an additional amount of $4991 that was paid off nearly 2 years ago but for some reason it didn’t update in the app since it was paid using paper checks. Also it isn’t giving me the option to make payments on my account

Ricardo Carter
2023-09-07

Trying to pay towards balance and an error keeps coming up

Jacqueline King
2023-08-30

My Apartment Complex want residents to register through ActiveBuilding for paying rent online. I requested assistance by contacting the company by email because I was told that I needed an invitation email from the company, I have not received any response from Active Building.

Rosa Johnson
2022-06-22

Active stopped working I have to type active building for it to come up. App not working

Showing 1-5 of 5

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Common ActiveBuilding Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RealPage, Inc., developers of ActiveBuilding.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ActiveBuilding Website

Privacy Policy: http://www.realpage.com/privacy-policy

Developer: RealPage Incorporated




About this app

Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. (Some features may not be available at your property.  You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and more—anytime, anywhere.  Contact your community management if you have questions.  this app puts everything in your community at your fingertips.