LOFT Living Status
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51 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
I can't log in to Loft on my computer to pay my rent or make a service request.
option to pay gone
When I log in, it says "time to update account". When I log in again to the website, it says error.
Can not update
I changed my email and it's been sending everything to the updated email until just now when my payment confirmation was sent to the old email
Trying to charge rent for my support dog
After I typed in email and password for the log in it brought me back to the email instead of loggin
Can’t open app
Not working
Website and App aren't loading. Sent to an error page.
📋 13 Reported Issues:
Cannot log in, tells me my email is not registered even though it is and I’ve used the app many times
internal server issues wont let me log in
Server issues dont allow me to log in
won't get beyond login page. tried the website and it saying its down
App not sending code to my phone necessary to continue on the app
Very large screen. Will not allow me to log in
Not receiving emails
Not receiving emails
I am having trouble paying rent using the Active Building App. Error message indicates that the request could not be processed at this time and to try again later.
It shows a past due balance that isn’t accurate it shows an additional amount of $4991 that was paid off nearly 2 years ago but for some reason it didn’t update in the app since it was paid using paper checks. Also it isn’t giving me the option to make payments on my account
Trying to pay towards balance and an error keeps coming up
My Apartment Complex want residents to register through ActiveBuilding for paying rent online. I requested assistance by contacting the company by email because I was told that I needed an invitation email from the company, I have not received any response from Active Building.
Active stopped working I have to type active building for it to come up. App not working
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‼️ Outages Happening Right Now
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Jun 01, 2026, 05:42 PMa Windows user from Irving, United States reported problems with LOFT Living : Not working
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May 04, 2026, 11:44 AM
a AndroidOS user from Monaca, United States reported problems with LOFT Living : Login
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Apr 24, 2026, 06:02 PM
a Mac user from New York, United States reported problems with LOFT Living : Login
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Apr 24, 2026, 05:54 PM
a Mac user from New York, United States reported problems with LOFT Living : Screen
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Apr 24, 2026, 05:53 PM
a Mac user from New York, United States reported problems with LOFT Living : Connection
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Apr 02, 2026, 07:33 PM
a Mac user from Lyndhurst, United States reported problems with LOFT Living : Login
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Apr 02, 2026, 07:27 PM
a Mac user from Lyndhurst, United States reported problems with LOFT Living : Login
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Mar 30, 2026, 11:25 AM
a iOS user from Brooklyn, United States reported problems with LOFT Living : Login
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Mar 10, 2026, 08:43 PM
a Windows user from Phoenix, United States reported problems with LOFT Living : Login
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Mar 02, 2026, 08:08 PM
a Windows user from San Antonio, United States reported problems with LOFT Living : Connection
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