ActiveBuilding app not working? crashes or has problems?

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I have a problem with ActiveBuilding

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11 User reports:
App has problems
 User reports 11

⚠️ Most reported problems ⚠️
Not working
42.1%

Something else
42.1%

Screen
10.5%

Login
5.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of ActiveBuilding Problems 🔥

- Does not use facial recognition

- Logs out every time despite having Face ID turned on

- Have to click on links twice because the first time they’re not found

- Makes user enter name, address, phone, email for every submission

- Glitchy and clunky

- Pages won’t load properly

- Constant crashing

- Unstable and difficult to figure out

📋 8 Reported Issues:

J
Johnny Harmon Taylor 2025-02-19

Very large screen. Will not allow me to log in

S
Sandy 2025-01-08

Not receiving emails

S
Sandy 2025-01-08

Not receiving emails

M
Mustafa N Saleem 2024-05-07

I am having trouble paying rent using the Active Building App. Error message indicates that the request could not be processed at this time and to try again later.

⚠️ Troubleshoot | Report Issue ⚠️
G
Gretchen Coates 2024-02-19

It shows a past due balance that isn’t accurate it shows an additional amount of $4991 that was paid off nearly 2 years ago but for some reason it didn’t update in the app since it was paid using paper checks. Also it isn’t giving me the option to make payments on my account

R
Ricardo Carter 2023-09-07

Trying to pay towards balance and an error keeps coming up

J
Jacqueline King 2023-08-30

My Apartment Complex want residents to register through ActiveBuilding for paying rent online. I requested assistance by contacting the company by email because I was told that I needed an invitation email from the company, I have not received any response from Active Building.

R
Rosa Johnson 2022-06-22

Active stopped working I have to type active building for it to come up. App not working

Showing 1-8 of 8 reported issues:

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Common ActiveBuilding Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. ActiveBuilding iPhone Issues and Solutions

  2. ActiveBuilding Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@activebuilding.com

Website: 🌍 Visit ActiveBuilding Website

Privacy Policy: http://www.realpage.com/privacy-policy

Developer: RealPage Incorporated




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    a user from Collierville, United States reported problems with ActiveBuilding : Not working

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