ActiveBuilding app not working? crashes or has problems?

ActiveBuilding Status

Published by on 2023-12-11

Description ActiveBuilding puts everything in your community at your fingertips.
You can pay rent, communicate with staff and neighbors, reserve amenities,
request maintenance, track packages and more—anytime, anywhere.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
200.0%

Login
50.0%

Not working
50.0%


Reported Issues: 4 Comments

By Gretchen coates   2 months ago


It shows a past due balance that isn’t accurate it shows an additional amount of $4991 that was paid off nearly 2 years ago but for some reason it didn’t update in the app since it was paid using paper checks. Also it isn’t giving me the option to make payments on my account

By Ricardo carter   7 months ago


Trying to pay towards balance and an error keeps coming up

By Jacqueline King   7 months ago


My Apartment Complex want residents to register through ActiveBuilding for paying rent online. I requested assistance by contacting the company by email because I was told that I needed an invitation email from the company, I have not received any response from Active Building.

By Rosa Johnson   1 year ago


Active stopped working I have to type active building for it to come up. App not working


Common dislikes about ActiveBuilding app

- Does not use facial recognition

- Logs out every time despite having Face ID turned on

- Have to click on links twice because the first time they’re not found

- Makes user enter name, address, phone, email for every submission

- Glitchy and clunky

- Pages won’t load properly

- Constant crashing

- Unstable and difficult to figure out



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Common ActiveBuilding Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RealPage, Inc., developers of ActiveBuilding.


100% Contact Match

Developer: RealPage Incorporated

E-Mail: [email protected]

Website: Visit ActiveBuilding Website



About this app

Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. (Some features may not be available at your property.  You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and more—anytime, anywhere.  Contact your community management if you have questions.  this app puts everything in your community at your fingertips. 



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