IndyStar Reviews

The only reason I rate IndyStar 1 star is because 0 or a negative number was not an option. Indianapolis is my home town and I love everything about the city. Unfortunately, it’s only news paper has become a complete joke. And it’s digital newspaper is less than a joke. DO NOT sign up for a digital subscription. If you want to cancel (and you will soon after signing up), they make it impossible to deactivate your account. Which obviously is by design. Which makes the owners of Gannett Newspapers (the owners of the Indianapolis Star) even more reprehensible. It pains me to post this review. This is my second attempt at a subscription. The only reason I signed back up for a ‘script, was for Colts coverage. The straw that broke the proverbial camel’s back? An article following Sunday’s win...well, 6 nonsensical sentences. I tried. Again. But, I’m done.

We live in Pendleton, Indiana we used to get the paper delivered on Thursday and Sunday. Last year we started experiencing issues with not getting the paper delivered. After multiple calls, they insisted we would get the paper on the next run. It never happened but they kept taking payments out of our account. So we decided to just quit getting the paper. They did reimburse us and I thought the issue was resolved. However, once again on Nov 12, 2019, they once again took a payment of 3 times the normal amount we had been paying and guess what we still haven’t received one paper. This borders on criminal considering that I have closed our account with them. I have sent an email to the Vice President Mr. Hakanson and am awaiting a response. Has anyone else experienced thus issue?
Dawn Mattingly

The this app is the best source for local news in Indianapolis! The writers are great and the content is super relevant. You simply won’t find coverage for Indy like this anywhere else.

IndyStar uses the USA Today platform, which leaves a lot to be desired. If you subscribe from within IndyStar that subscription only work inside IndyStar , so I hope you never read the news on your computer! Additionally IndyStar is littered with ads, often very questionable ads (everything from the bizarre, to the conspiracy theory, to the inappropriately dressed persons).

Despite the USA Today garbage, the content from the staff of the this app shines, and you should get a subscription today!

Support local journalism!

The main reason I continue to subscribe is because newspapers and journalism in general is struggling. One of the reasons newspapers are struggling is because of cookie-cutter apps like this one provided by Corporations like Gannet Co.

IndyStar layout and navigation is horrible but it’s standard boiler plate from the devs at Gannet Co. Unimaginative, derivative and not at all user friendly.

You all realize if you log in using your FaceBook account the company gathers all your data and contacts. So don’t. Use your email and a new password.

You are forced to agree to notifications in order to do any sort of meaningful configuration of the news stories. No thanks.

I’m not interested in Sports Ball but am forced to wade through endless Sports Ball stories.

They have made some improvements. I quit my original subscription due to issues with double billing and the hidden unsubscribe process. Both of these problems have been addressed. So congratulations on getting the basics right?

I didn’t want to connect IndyStar to my facebook account. After several attempts, I was able to create an account with my email address and a password.

IndyStar does not provide access to the online account you created, which can only be accessible through their website. So, creating the account was pointless.

I don’t want to pay for news that I can get for free elsewhere. (Content in IndyStar is high level and contains many of the same stories the provider shares on twitter/facebook.). This was super disappointing.

Once I was in IndyStar , and surfing around, every article I viewed had an advertisement positioned in the middle of the content, asking me to subscribe to e-access, which I thought I had just done when I agreed through iTunes to subscribe for $4.99 per month. This was the final straw, only a few hours after agreeing to subscribe.

Well, after this experience, I’ve cancelled the subscription I just signed up for and am deleting IndyStar from my phone.

No thanks... I’ll find my news elsewhere.

I have subscribed to the Indy Star since the 1970’s, and I have read it daily all this time. I have enjoyed feature writers, national news, local news, sports writers and the great comics and advice columns. I love it all. Special shout-out to Gregg Doyel, whose always entertaining columns I read aloud to my husband. Thanks to our Indianapolis Star for being part of our lives these many years!

I truly dislike the way the information is organized. I can't tell which articles are new until I click on them. Hate the way you have to negotiate around the minefields of ads that you can accidentally open. Would much prefer a physical paper, but the monthly subscription went to $54, so who wants to pay that much- even to support a free press?

These day everyone wants to condemn guns as an evil force that makes people be violent and not take responsibility for their actions, yet alcohol is a more serious problem but very few complains about alcohol. Drunk drivers kill with the same deadly force and devastating the lives of so many.
I have yet to see an inanimate object do anything on its own, no matter what object, whether car, gun knife, ball bat it’s ALWAYS the person behind it.

James R Fox
Greenwood

I’ve used IndyStar for a few years and it has improved but there are times when I want to go back and search for an article about a person or event and cannot seem to find a way to do this.

IndyStar is easy to navigate and provides quick access to headlines in each category. It loads fast and allows me to keep in touch with local news while I travel on business. Love the breaking news updates it pushes as well. Great app!

I have been a fan of the Indy star for 40 years and find them to be fair minded in there reporting and enjoy the editorial section, and even though I live a thousand miles away I read it daily and follow so many things in the city that interests me everyday.
Thank you, I miss my city, it's people and my wonderful friends.
Captain Ray R Irvin aka Mr Greenways

I love getting Indy star online! It’s perfect to have notifications of new stories each morning on my phone. Indy star has consistently high quality journalists, And it is of great value to me in my daily life.

We follow several digital newspapers across US. Indy Star is one of the best organized, easy to navigate, aesthetically pleasing, and generous with the amount, quality and variety of free access articles. Great photos, too. Wish (crossword) puzzles were available on free version.

I ve been a read yer of the Indy star my entire life. My parents were long time subscribers. When I established my own home - I got my own subscription-32 years ago ! I now enjoy reading it online ! A life time subscriber !

I don’t normally read the paper ...but figured the $1 for 3 months was worth a shot and I am loving this. I wish I could stop certain types of articles but haven’t figured that out!

I love the fact that you are given the opportunity to set your likes and interests. This allows you to receive breaking news and story notifications you like to follow and have keen interest in.

With a combination of the large heading at the top of the screen and large ads always buried in the article only half of the article is displayed at all times. Constant scrolling is required. Pop-up ads at the bottom also cover the lower part of the screen with the “x” to close the pop-up so small it can’t easily be done. Way to much marketing for something I am paying for.

I like IndyStar because it's easier to read articles on it than in the print version. Especially enjoy the advance access to Matthew Tully's column and some other articles as well. The only improvement I can think of would be to take out the ads.

IndyStar reading experience is fine, but it lacks the ability to search recent articles that have fallen off the curated main pages.

I truly enjoy the this app app. When I need my news, it provides immediate information in a clear way. I find the variety of articles interesting as well.

I didn’t want to connect IndyStar to my facebook account. After several attempts, I was able to create an account with my email address and a password.

IndyStar does not provide access to the online account you created, which can only be accessible through their website. So, creating the account was pointless.

I don’t want to pay for news that I can get for free elsewhere. (Content in IndyStar is high level and contains many of the same stories the provider shares on twitter/facebook.). This was super disappointing.

Once I was in IndyStar , and surfing around, every article I viewed had an advertisement positioned in the middle of the content, asking me to subscribe to e-access, which I thought I had just done when I agreed through iTunes to subscribe for $4.99 per month. This was the final straw, only a few hours after agreeing to subscribe.

Well, after this experience, I’ve cancelled the subscription I just signed up for and am deleting IndyStar from my phone.

No thanks... I’ll find my news elsewhere.

Ignore the comments and cries of bias. Sure, the editorials are often left of center, but editorials are not reporting. The Star's reporting is topical, pertinent, and quality. And they excel at local human interest stories, which often intrigue and delight. I love my hometown paper.

IndyStar only gives you access to some articles. For example, a headline will appear in a FB feed but I can’t find it on IndyStar . Further, it would be nice to be able to have the article found in a newsfeed to automatically launch in IndyStar . It doesn’t. IndyStar functions solely as a reader which is disappointing. Could be so much more robust.

It takes a bit of getting used to reading the news in this manner, but the content is good and IndyStar works well.

Liked this app from beginning however, new format takes some
time getting used to. Not clear division of news and sports.

App is easy to use and content is easy to find. I also like that the articles fit into my screen.

I love being able to read stories online here, as they happen. They do a great job !