SA Express-News Reviews

When the printing function for the paper was sourced to Houston, we would assured we could get the content in a timely manner by viewing the on-line version. That promise was hollow. What we get instead on line is the Express News-Light. Yes, you can see MOST of the headline stories, but even those are often lacking more recent details. Details in the area of high school sports are particularly sparse. If you are trying to get out of the hard copy paper business, say so, announce the transition schedule, and force the writers to populate the on-line version with the same details they eventually put into the print copy. I am an old-school reader, who subscribes to the paper because I read it…all of it. I don’t like the Readers Digest version because it selectively excludes the details. To say they are the same just is not true.

Glenn Taplin, San Antonio

SAExpressNews has an abundant amount of features. However, about every 5 minutes or so it automatically “reloads the page” or “refreshes,” causing me to pause and wait. This process interrupts my enjoyment of reading the daily paper on my tablet.
In addition, on my tablet the moving of the the e-version paper can be cumbersome; much less user friendly than a prior version of SAExpressNews . When used on my phone, the same challenges don’t exist, but who wants to read the paper in tiny print on one’s smart phone when one also has a larger tablet available!

The new version of the Express-News is terrible. It constantly flips back to the page where it has to reload, again and again. The reader must constantly deal with an advertising pop-up every time a reload occurs. The pages themselves do not smoothly expand, sending you off to another page of advertisements, which again you must dismiss in order to get back to where you were. With this marked decline from the paper’s prior app, these features make this a newspaper not worth reading.

It would be much better for the news paper to have all new information.

The San Antonio Express News is the source for the most accurate and broad news in our community and beyond. Everyday it provides new information plus a vibrant editorial page. It is the first newspaper I read every morning - online of course.

I’ve been a subscriber for over 40 years. I recently moved and in the past three weeks since I moved, my paper has only showed up 1/2 the time. When I call in, the service reps and even the floor manager aren’t much help. I ask for credit on the days the paper doesn’t show up but I’m not sure they’re doing that . It’s very disappointing and they don’t seem to care. I guess I’ll just have to cancel my subscription and get my news elsewhere.

Not sure where the e-edition tab disappeared to; neither customer or tech support able to address problem. Have been a subscriber since 1996 but looks like I’ll have to cancel digital subscription; cancelled home delivery service several months ago since they decided to print in Houston which means any news/sports happening after 9pm not included

The news fed as top stories negates national and world news and there isn’t a national tab. Also, getting to the print version is awkward. Moved here from Dallas and still pay to use their well designed app to easily get national and world coverage.

The stories the Express chooses to put in their feed are limited and the old stories stay on SAExpressNews too long. Please make it easier to see the print layout version

1. Disappointing app with lots of very old content. Does provide Link to digital replica for subscribers.

2. I really miss the old olive app for the digital replica. Very easy to use on line. Shoewed the articles better, was a joy to use (when it worked), Unfortunately it is no longer supported and you are forced to the web page version of the digital replica, that is not as good. Pls bring it back.

The fact you are forcing your customers to this sorry designed site because you can’t get papers delivered on time if they are even delivered is undeniably wrong. If news happens later 6 PM. You won’t find it here. What dis appointment. Change your name to let’s see, “The Old News for S A”.

It’s always refreshing when change page. I do not email any I would go thru email to e edition

Please add one.

Been a long time subscriber to the ExpressNews and canceled physical paper because of poor service. Once canceled though I’d give SAExpressNews a try, received offer for .99 half year subscription so I signed up. Every time I attempted to log in it kept asking for a higher price subscription. Will block Express News emails next.

I cannot enter the newspaper on line nor get the digital nor the daily short stories you email me????? Frustrating!! Have called and the assistance is not helpful. I am able to access all other media sites wo problems !!!

Despite the fact that I am a subscriber to both the print and digital versions, i get very annoyed by the EN’s pop-up solicitations to subscribe or log-in whether i am using their app or from the email digest. I am tempted to cancel my subscription.

This is the worse news app ever (besides the woai4 app) touch notifications to read stories and 100 percent of the time the story in unavailable or SAExpressNews just doesn’t open. Maybe you should stick to print news.

The news content is fine, but SAExpressNews is terrible.
- No dark mode; SAExpressNews is blinding when everything else is dark
- None of the standard iOS gestures work
— tap time to go to top; you must scroll all the way up every time
— swipe from left to go back takes you to the previous story instead of where you were
— tapping a heading doesn’t even take you to the most recent story if you were scrolling

A lot of the time it’s yesterday’s news today especially sports. Good thing the comics are current

Loaded new Express News app and cannot get current news in the feed. Articles date from 3 weeks to 6 months ago. Very little current news.

This papers writers and political views are so one sided it’s hard for me to read the paper now. Frustration and lack of facts in most articles leads me to throw the paper away, or not read it almost every week. I will be canceling my subscription.

I am not sure the the latest version is actually an improvement over the previous one. Main complaints are: (i) why in the world with the “Main news” section have so many articles on the Spurs? All of those belong solely in the sports section. It makes no sense for users looking for latest news to have to wade thru a Main section cluttered with Spurs articles. (ii) The “Main News” section, instead of showing stories from today’s print edition, contains a lot of really old articles (the same ones I have been seeing for weeks). For example, today (Jan 21) there is still being carried in the Main News section a Jan 2 article on the first baby born in S.A. on New Year’s Day and another old article on an old Mayor - why in the world???

Moving to a UI consisting of large tiles makes scanning stories to decide which ones to read much more tedious. On my iPad Pro the home page Top News section displayed the complete tile for just one story. What a waste of screen space. No longer having a split view with story titles on one side and the text of the selected article on the other side also makes using SAExpressNews more of a chore. There is also no visual queue which stories have been opened. Since stories appear in multiple sections it makes it a pain to quickly spot stories that have not been opened. I’d go back to the old design if I could. Please add an option for a mode to present stories in a list format w/o the picture tiles that has a visual queue to mark stories that have been opened.

No such thing as being able to see what is happening NOW. If you go to “top news” one sees a few local news items then an ungodly number of sports, food, etc. NO national news whatsoever. A second grader could have come up with a better format. Obits are at least 2 days behind. That’s up to date for sure! These issues are on my iPhone and iPad. Sorry but I don’t walk around with a laptop in my back pocket.
The sight is total rubbish.

I have taken 7 day week delivery for 50+years. Although it is now a leftist publication I continue to subscribe. Only the Sports and Faith sections keep me eager to read.

I had to jump through hoops at the EN customer help line because my previous Ap, which I loved, was no longer working without any explanation. Never did get an explanation, so I figured how to get the new one, and that there WAS a new one, on my own. The original Ap was much better. It just came up and I could read it without signing in every single time.

Much like the home delivery, the express news just can’t deliver. This version does not contain the same content as the print version. Most days the content cannot be accessed or requires multiple sign ins. The express news can’t get dependable delivery to paid subscribers home. Pure crap.

Why do I have to pay $5.99 for SAExpressNews if I already subscribe to the news paper account? I subscribe to the Washington Post and the New York Times and don’t have to pay to use SAExpressNews to access the “paper.”

Can’t find the weather, I’m hoping it’s just my ineptitude and not the Web Designer. Also can’t seem to find a search capability.

Pretty lame to just remove a major feature and then offer no refund for a year long subscription.

We can’t take our iPad with us and enjoy the paper . We try to download the replica but it is always lost. The other app was so much better.

I did not request this and now I am being asked to pay for something I did not want or need. Scam.

It's a good start to what could be a great app. I really like the interface between sections and the scrolling list of articles in the lower left corner (though this should be more front and center). Still, when you choose an article to read, too little of the article is displayed on the screen. When you need to go to the next page SAExpressNews is clunky, almost as if it is re-opening the article rather than simply moving to the next page. The USA Today app serves as a good model, scroll down to see the rest of the article, swipe right or left to move forward or back in the section (where the next article opens smoothly, not appearing to re-launch).

In general, it's good, but it could be great. I eagerly await the next update. Most great apps get great over time rather than being that way right out of the box.

I haven't had any issues with the Express-News app. It worked the very first time, it gives me access to many of the stories in the paper, and it even has comics.
It would be better if it had ALL the stories from the paper (if they're all there, I can't find a bunch of 'em), ALL of the comics from the paper (it only has a few comics, and not all of them are the same as in the print edition - more comics is something I think the print edition needs anyway), and it could have easier random access to sections (the Coverflow-like option is nice, but a quick way to get from the first section to, say Sports, without going through the other sections) would be very handy.

As an online only subscriber SAExpressNews is terrible and makes the subscription useless. Continuously takes to you the subscription manager where you can successfully login only to be redirected back to the article for one second then redirected back to the subscription manager. The only parts of SAExpressNews that works are the headline browser pages. Then, to top things off, when you submit a support request from SAExpressNews the mail is rejected by the mail server because the support email address is unknown. Just terrible. I regret that I bought my subscription. I would give SAExpressNews negative stars if I could. They should pay me to be the software tester. I'm paying for something that I'm not getting and then finding the problems with their stuff for free as a bonus. I won't renew unless this thing gets a lot better. Terrible. Simply terrible.

When I installed SAExpressNews, I could only access it through the iPad's search menu because the icon was nowhere to be found. After shutting off and restarting the iPad it appeared, but much larger than all the other icons and completely off-center.

Please tell me that the paid version doesn't have that large banner ad at the bottom of every page, or the surprise full-page popup ads. Both are very annoying.

The "Change Section" carousel and the "Comics" section are well done but I don't see myself subscribing anytime in the near future. In fact, I'm going to forgo the free trial and delete SAExpressNews so I don't have to look at that nasty icon anymore.