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by Maloy61

The only reason I rate this app 1 star is because 0 or a negative number was not an option. Indianapolis is my home town and I love everything about the city. Unfortunately, it’s only news paper has become a complete joke. And it’s digital newspaper is less than a joke. DO NOT sign up for a digital subscription. If you want to cancel (and you will soon after signing up), they make it impossible to deactivate your account. Which obviously is by design. Which makes the owners of Gannett Newspapers (the owners of the Indianapolis Star) even more reprehensible. It pains me to post this review. This is my second attempt at a subscription. The only reason I signed back up for a ‘script, was for Colts coverage. The straw that broke the proverbial camel’s back? An article following Sunday’s win...well, 6 nonsensical sentences. I tried. Again. But, I’m done.

by Matty1966!

We live in Pendleton, Indiana we used to get the paper delivered on Thursday and Sunday. Last year we started experiencing issues with not getting the paper delivered. After multiple calls, they insisted we would get the paper on the next run. It never happened but they kept taking payments out of our account. So we decided to just quit getting the paper. They did reimburse us and I thought the issue was resolved. However, once again on Nov 12, 2019, they once again took a payment of 3 times the normal amount we had been paying and guess what we still haven’t received one paper. This borders on criminal considering that I have closed our account with them. I have sent an email to the Vice President Mr. Hakanson and am awaiting a response. Has anyone else experienced thus issue?
Dawn Mattingly

by JMD3131

I didn’t want to connect this app to my facebook account. After several attempts, I was able to create an account with my email address and a password.

The app does not provide access to the online account you created, which can only be accessible through their website. So, creating the account was pointless.

I don’t want to pay for news that I can get for free elsewhere. (Content in this app is high level and contains many of the same stories the provider shares on twitter/facebook.). This was super disappointing.

Once I was in the app, and surfing around, every article I viewed had an advertisement positioned in the middle of the content, asking me to subscribe to e-access, which I thought I had just done when I agreed through iTunes to subscribe for $4.99 per month. This was the final straw, only a few hours after agreeing to subscribe.

Well, after this experience, I’ve cancelled the subscription I just signed up for and am deleting the app from my phone.

No thanks... I’ll find my news elsewhere.