WeightWatchers Status
Published by Weight Watchers International, Inc. on 2023-12-20 Our program has been ranked the #1 Best Diet for Weight Loss 12 years in a row
by U.S.
Are you having issues? Select the issue you are having below and provide feedback to WeightWatchers.
problems reported in the last 24 hours
Reported Issues: 23 Comments
By Cindy 1 month ago
My Weight Watchers app does not advance to todays date 2/26/24. Can you help me?
By Marina Wynton 5 months ago
points used is 450 & I havent logged any points. Weekies is showing -570? Weird? Cant fix it.
By Mary Jo Solomon 6 months ago
I have the WW scale. This morning it recorded my weight , muscle mass, etc. But then the app froze. What can I do to recover my info.
By Michele 8 months ago
When I create a recipe, it doubles or triples or quadruples it. And when I delete the extras, it deletes everything.
By Sherri D Mott 1 year ago
app frozen on my apple phone
By CYNTHIA J Anderson 1 year ago
Can't get rid of the weight I was in previous years. Very hard to use app, wish I didn't join. Your program is good ,but you can't calculate correctly with old info still there.
By Donna 1 year ago
App seems to be frozen and doesn’t respond to touch when trying to add foods.
By Elizabeth Jane Willson 1 year ago
Since the new WW points system has been launched I need to keep "tap to retry" to enter my daily food and water intake. Is there a solution to this, as I am finding it very annoying. I know other people, as well, who are experiencing this problem. Thank You for your kind consideration, Elizabeth Willson
By Patricia Ellsworth 1 year ago
Since I signed up 4 days ago I have struggled to get the app to work on my iPhone. It won’t respond to my touch. When I hit add to plan it becomes locked & sits there, like you don’t know if it’s doing anything. I see all the posts all very the internet…about what other people have experienced.
By Tari Wright 1 year ago
The WW app is not going to and staying on the correct day as it has in the past. Therefore, food entered is on wrong days and meals. Ugh!
By Me 1 year ago
Yea... one lb away from goal and ww decides to change how we count...no problem.. im good... but I can't get the update. Others in my group, no problem
By Linda Mlynarczyk 1 year ago
I can't open the app. Message is: unfortunately WW has stopped. Have uninstalled and reinstalled multiple times.
By suzanne mistretta 1 year ago
my compuer vs iphone app is not the same. im sure i have to log in and out. i cant figure out how to LOG OUT OF THE APP ON MY PHONE. i normally just turn the phone off. . Now my app says negative 18 points and this is all wrong. Thanks for the help.
By Joni Melloan 1 year ago
My app is not allowing me to log in. Works fine on the computer
By Kristin 1 year ago
Ever since I updated the app my sleep from Fitbit is incorrect Fitbit time is right, WW gets the correct hours asleep and awake but the time is off five hours - my app was also double tracking points and activity but a “chat” with ww fixed that - so I do not want to remove and relink again as I am afraid THAT issue will come back….
By Rita Kerber 1 year ago
For the last two weeks, ever since I downloaded the most recent update, I have recorded meals, exercise, sleep and weigh ins etc. on a daily basis as I always have… However my rewards points are frozen at 15,430. So I have lost credit rewards for all of these things and I keep hoping that You'll send an update to correct this. So far nothing has changed what are you doing to resolve this issue?
By Amy Owens Whitman 1 year ago
I cannot log in on y Iphone App. IT does not recognize my email or my user name? I have removed it and added it several times. I can log in on the computer fine.
By Ina custers 1 year ago
I cannot access my account. It does not load
By Abby Pierson 1 year ago
Double counting activities and weekly points.
By Rita Rendulic 1 year ago
It is not adding win points and can’t see my win history.
By Kathy Raycroft 1 year ago
Can’t search new foods
By Cynthia Hayes 1 year ago
Locked on assessment page...Next wont high light to move forward and back takes you to the WW app logo
By Alexis Pino 1 year ago
The app is not working. It is removing food that I ate.
Common dislikes about WeightWatchers app
-The quick add function was not working properly when first reviewed.
-The calculator no longer exists.
-The rewards GIFs are not interesting.
-The app insists on payment through iTunes and does not allow users to just put in card information.
-The customer service is rude.
-The app hides useful areas and takes a lot of time to get to.
-The ability to share tracked items has been lost.
-The app includes social/political interests that some users may not want.
-The Oprah feature is not appreciated by some users.
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Common WeightWatchers Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot WeightWatchers app on iOS and Android devices. Solve all WeightWatchers app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Weight Watchers International, Inc., developers of WeightWatchers.
65.12% Contact Match
Developer: WW International, Inc
E-Mail: [email protected]
Website: Visit WeightWatchers Website
Using the very latest nutrition and behavior change science, rigorous testing, and in-depth feedback from our members, we’ve advanced our award-winning algorithm, which boils down the most important, complex nutritional data—including calories, protein, fiber, unsaturated fats vs. saturated fats, natural vs. added sugar—into a single number: the PersonalPoints value. Unlike other weight-loss programs that only count calories, we know that real success happens when you look at losing weight holistically, from nutrition and movement to mindset and sleep. Food: Learn to incorporate healthier choices into your diet while still losing weight, thanks to your PersonalPoints Budget and ZeroPoint™ foods (which you don’t need to track). For auto-renewing membership plans, your iTunes account will be charged at least 24 hours prior to the end of the current period, at the previously selected rate. Your personalized weight-loss plan will guide you toward a nutritious pattern of eating and help you understand patterns to create healthy habits. Our new program even allows you to add Points®—a WW first —for doing healthy things like eating non-starchy vegetables, drinking water, and being active. Our team of behavioral psychologists deliver 5-Minute Coaching audios to help you refocus and tackle roadblocks like stress eating. The auto-renewing membership plan is billed monthly and gives you access to our digital tools. WW’s team of nutrition and behavioral scientists constantly iterate and assess the most advanced research to power our program. As our most personalized and flexible program for sustainable weight management, WW / this app has the tools you need. The WW PersonalPoints™ Program is our first-ever weight-loss plan built 100% for you and your goals. Support: With 24/7 Live Coaching, an expert WW Coach is available via chat to answer questions or provide a dose of weight-loss motivation. Our program has been ranked the #1 Best Diet for Weight Loss 12 years in a row by U. S. WW is weight loss that works and wellness that works, so download the WW app now and get a free trial today! Your WW Digital membership can be managed or cancelled in your Apple ID Account Settings. We'll show you how to sync your fitness device (including Apple Health) and grow your Points Budget by incorporating more activity into your day.
