Banco do Brasil app not working? crashes or has problems?

Banco do Brasil Status

Last Updated on 2024-11-13 by Banco do Brasil

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Summary of Banco do Brasil Problems 😠👌🔥

- The codes used in the app could be easier to understand.

- The security measures in place can make it difficult for users to access their funds if they are not physically present at a bank branch.

- Some users have experienced issues with the app not working properly and being disconnected from it, which can be frustrating.

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Common Banco do Brasil Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Banco do Brasil app on iOS and Android devices. Solve all Banco do Brasil app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Banco do Brasil iPhone Issues and Solutions

Banco do Brasil iOS app crashes, not working, errors
Banco do Brasil iOS app network issues
Banco do Brasil on iOS has black/white screen

Banco do Brasil Android App Issues and Solutions

Banco do Brasil has errors/crashing/not working
Banco do Brasil server network connectivity issues
Banco do Brasil has black screen

Banco do Brasil iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Banco do Brasil app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Banco do Brasil app crashes or not working on Iphone (iOS):

Close and restart the Banco do Brasil app on iPhone
Update Banco do Brasil app to the Latest Version for iOS
Uninstall and reinstall Banco do Brasil iPhone app
Update your iPhone to the latest iOS version

Fix Banco do Brasil on iPhone unable to connect to server/internet connection issues::

To resolve Banco do Brasil network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Banco do Brasil black/white screen (blank screen) on iPhone:

Follow the Banco do Brasil iOS app troubleshooting guide Here →

Banco do Brasil Android App Issues and Solutions

Fix Banco do Brasil not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Banco do Brasil app issues:

Force Stop the Banco do Brasil App
1. On android, goto "Settings" » click Banco do Brasil app. » click "Force Stop".

Update Banco do Brasil to the latest version on PlayStore

Clear Banco do Brasil App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Banco do Brasil app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Banco do Brasil.

Fix Banco do Brasil unable to contact server/ Banco do Brasil internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Banco do Brasil » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Banco do Brasil » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Banco do Brasil on android.

Solve Banco do Brasil black/white screens issue on Android:

Follow the Banco do Brasil android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Banco do Brasil, developers of Banco do Brasil.

Verified email ✔✔

E-Mail: atendimento.mobile@bb.com.br

Website: 🌍 Visit Banco do Brasil Website

Privacy Policy: https://www.bb.com.br/pbb/pagina-inicial/voce/politicas-de-uso-e-privacidade#/

Developer: Banco do Brasil SA

About this app

Quer abrir uma conta digital grátis no Banco do Brasil ou acessar todos os serviços da sua conta pelo celular? É só instalar o aplicativo: é grátis e você tem o melhor do Banco do Brasil onde e quando precisar. Já imaginou ter o melhor app para abrir conta, pagamentos, transferências, pix, cartão, empréstimos, open banking e muito mais no seu celular? Baixe o app BB! Seus dados financeiros vão te ajudar a ter melhores soluções e ofertas exclusivas no Open Banking. Baixe o aplicativo e deixe sua avaliação nos comentários ou em nosso WhatsApp: 61 4004-0001. Baixe o aplicativo BB e aproveite as facilidades que te colocam no controle da sua vida financeira. Com o Minhas Finanças Multibanco você tem uma visão de suas finanças em um só lugar e sem nenhum custo adicional. Mande uma mensagem pro nosso WhatsApp: 61 4004 0001. Salve o número no seu celular e manda um oi no zap. Te esperamos pra conversar!