Care.com Status
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8 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
app not working on I pad
On Apple SE, it won't let me scroll down far enough to click "accept" for the required screening
📋 18 Reported Issues:
my account kept glitching and couldn't receive any messages, I deleted my account, started a new one, took me about 8 tries for it to go through, then when I got my account set up, the whole website glitches, can't get information from anybody or see my own profile information
I’ve been trying to register all day and have made this account like 5 times and it won’t get me anywhere. It keeps saying error or takes me back to signing up page once my account is made. How do I fix this so I can use the app/site??
Cannot get past registration setup on iPhone, repeatedly deleted app and reinstalled. What is the fix?
The app will not register my profile, Ive built it 4 times now. It will not let me finish setting it up and I tried uninstalling and reinstalling. It goes right back to having me restart creating the profile.
My Care.com app no longer works. It opens in a browser and very hard to navigate! I have uninstalled/reinstalled and nothing works! Who knows how to reach them???
I can't access any booking requests. I get emails that I have them and that they will expire soon, but the bookings page just has a "Total $nu" at the bottom that doesn't respond.
Any time I try to open the app said this page doesn't works
I want to update my profile information but no matter what I do it tells me this and that is incomplete and when I fill it out it still doesn’t receive it I don’t understand why this is happening if I pay for the app
App has so many glitches trying to load on Apple devices. Then, get to end and says can’t post job because used a bad character but only used less than 100 allowable letters. Happens every time!
I’ve been trying to update my profile for years now because things have changed and everytime I try to do it it gives me an error and it changes it but then when I go to look at it again it’s right back to where it originally was. I’m upset because I pay for the subscription and I can’t even change things on my profile. I want to change my bio my education my vaccination status etc.
I have trouble get in my app says error we can loading dash board try later already 5 days J just pay for this month
I am getting repetitive requests to respond when I have already responded, I am getting tons of texts requesting my services but when I click on the link or login to the app, there are no requests. I am also getting delayed and/or no responses with people wishing to book with me within the app. This is very frustrating because I am paying to be a premium member and I'm losing potential jobs because of the app.
keep getting an error on the screening part and can't do anything about it. I've already been charged and have NO access to my account at all. it is extremely frustrating that I can't even access the live chat to try and fix this.
safari cannot load page and cannot log in
Every time I open the app it says that my profile is incomplete and I have to keep putting the same information over and over again. My profile has been completed for a long time already and it’s a big inconvenience.
The browser keeps stopping
I've been trying to put in my shifts and it keeps saying test shift. How do I change it to a real shift?
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May 28, 2026, 12:18 AMa iOS user from Saint Paul, United States reported problems with Care.com : Not working
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a iOS user from Houston, United States reported problems with Care.com : Not working
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Jun 23, 2025, 01:14 AM
a Windows user from Athens, United States reported problems with Care.com : Login
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