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⚠️ Most reported problems ⚠️

Something else
89.5%

Not working
10.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Care.com Problems 😠👌🔥

- Weak chat feature

- Spell check doesn't work on initial messages

- Search reloads when leaving to message someone

- No conversation history when clicking "message" on someone in a search

- Buggy and cruddy messaging system

- Not user friendly

- Deleting a message conversation from a caregiver prevents future communication

  17 Reported Issues: 😵🆘🛟🚨📢

Anna Tuttle
2023-06-18

my account kept glitching and couldn't receive any messages, I deleted my account, started a new one, took me about 8 tries for it to go through, then when I got my account set up, the whole website glitches, can't get information from anybody or see my own profile information

Lillian Pruitt
2023-05-18

I’ve been trying to register all day and have made this account like 5 times and it won’t get me anywhere. It keeps saying error or takes me back to signing up page once my account is made. How do I fix this so I can use the app/site??

KimHardin
2023-01-20

Cannot get past registration setup on iPhone, repeatedly deleted app and reinstalled. What is the fix?

Erika Fili
2022-12-06

The app will not register my profile, Ive built it 4 times now. It will not let me finish setting it up and I tried uninstalling and reinstalling. It goes right back to having me restart creating the profile.

Donnalynn
2022-10-06

My Care.com app no longer works. It opens in a browser and very hard to navigate! I have uninstalled/reinstalled and nothing works! Who knows how to reach them???

Karisma Cunningham
2022-09-16

I can't access any booking requests. I get emails that I have them and that they will expire soon, but the bookings page just has a "Total $nu" at the bottom that doesn't respond.

Marisol Garcia
2022-09-03

Any time I try to open the app said this page doesn't works

Micah Mendez
2022-09-01

I want to update my profile information but no matter what I do it tells me this and that is incomplete and when I fill it out it still doesn’t receive it I don’t understand why this is happening if I pay for the app

Steve
2022-07-16

App has so many glitches trying to load on Apple devices. Then, get to end and says can’t post job because used a bad character but only used less than 100 allowable letters. Happens every time!

Alexis Gonzalez
2022-07-12

I’ve been trying to update my profile for years now because things have changed and everytime I try to do it it gives me an error and it changes it but then when I go to look at it again it’s right back to where it originally was. I’m upset because I pay for the subscription and I can’t even change things on my profile. I want to change my bio my education my vaccination status etc.

Andreia
2022-07-11

I have trouble get in my app says error we can loading dash board try later already 5 days J just pay for this month

Tracy
2022-07-06

I am getting repetitive requests to respond when I have already responded, I am getting tons of texts requesting my services but when I click on the link or login to the app, there are no requests. I am also getting delayed and/or no responses with people wishing to book with me within the app. This is very frustrating because I am paying to be a premium member and I'm losing potential jobs because of the app.

Laila E Palagi
2022-06-30

keep getting an error on the screening part and can't do anything about it. I've already been charged and have NO access to my account at all. it is extremely frustrating that I can't even access the live chat to try and fix this.

Lysbeth Gorelczenko
2022-06-28

safari cannot load page and cannot log in

Angelina Rivera
2022-06-23

Every time I open the app it says that my profile is incomplete and I have to keep putting the same information over and over again. My profile has been completed for a long time already and it’s a big inconvenience.

Danielle Valverde
2022-06-13

The browser keeps stopping

Jennifer George
2022-06-09

I've been trying to put in my shifts and it keeps saying test shift. How do I change it to a real shift?

Showing 1-17 of 17

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About this app

Finding the right care comes from making the right connections and word of mouth searches only take you so far. At Care. com you have access to our large, trusted network of caregivers, babysitters, nannies, housekeepers, tutors, dog walkers, pet sitters and more – with the ease of finding care targeted to your local area and neighbourhood.  Join our community to find the right match for all your child care, senior care, pet care, housekeeping or tutoring needs.  No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs. Care.