Care.com app not working? crashes or has problems?

Care.com Status

Published by on 2024-01-22

Hire a caregiver, when and where you need them. Finding the right care comes
from making the right connections and word of mouth searches only take you so
far.


I have a problem with Care.com

Are you having issues? Select the issue you are having below and provide feedback to Care.com.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
1,700.0%

Not working
100.0%


Reported Issues: 17 Comments

By Anna Tuttle   10 months ago


my account kept glitching and couldn't receive any messages, I deleted my account, started a new one, took me about 8 tries for it to go through, then when I got my account set up, the whole website glitches, can't get information from anybody or see my own profile information

By Lillian Pruitt   11 months ago


I’ve been trying to register all day and have made this account like 5 times and it won’t get me anywhere. It keeps saying error or takes me back to signing up page once my account is made. How do I fix this so I can use the app/site??

By KimHardin   1 year ago


Cannot get past registration setup on iPhone, repeatedly deleted app and reinstalled. What is the fix?

By Erika Fili   1 year ago


The app will not register my profile, Ive built it 4 times now. It will not let me finish setting it up and I tried uninstalling and reinstalling. It goes right back to having me restart creating the profile.

By Donnalynn   1 year ago


My Care.com app no longer works. It opens in a browser and very hard to navigate! I have uninstalled/reinstalled and nothing works! Who knows how to reach them???

By Karisma Cunningham   1 year ago


I can't access any booking requests. I get emails that I have them and that they will expire soon, but the bookings page just has a "Total $nu" at the bottom that doesn't respond.

By Marisol garcia   1 year ago


Any time I try to open the app said this page doesn't works

By Micah Mendez   1 year ago


I want to update my profile information but no matter what I do it tells me this and that is incomplete and when I fill it out it still doesn’t receive it I don’t understand why this is happening if I pay for the app

By Steve   1 year ago


App has so many glitches trying to load on Apple devices. Then, get to end and says can’t post job because used a bad character but only used less than 100 allowable letters. Happens every time!

By Alexis Gonzalez   1 year ago


I’ve been trying to update my profile for years now because things have changed and everytime I try to do it it gives me an error and it changes it but then when I go to look at it again it’s right back to where it originally was. I’m upset because I pay for the subscription and I can’t even change things on my profile. I want to change my bio my education my vaccination status etc.

By Andreia   1 year ago


I have trouble get in my app says error we can loading dash board try later already 5 days J just pay for this month

By Tracy   1 year ago


I am getting repetitive requests to respond when I have already responded, I am getting tons of texts requesting my services but when I click on the link or login to the app, there are no requests. I am also getting delayed and/or no responses with people wishing to book with me within the app. This is very frustrating because I am paying to be a premium member and I'm losing potential jobs because of the app.

By Laila E Palagi   1 year ago


keep getting an error on the screening part and can't do anything about it. I've already been charged and have NO access to my account at all. it is extremely frustrating that I can't even access the live chat to try and fix this.

By lysbeth gorelczenko   1 year ago


safari cannot load page and cannot log in

By Angelina Rivera   1 year ago


Every time I open the app it says that my profile is incomplete and I have to keep putting the same information over and over again. My profile has been completed for a long time already and it’s a big inconvenience.

By Danielle Valverde   1 year ago


The browser keeps stopping

By Jennifer George   1 year ago


I've been trying to put in my shifts and it keeps saying test shift. How do I change it to a real shift?


Common dislikes about Care.com app

- Weak chat feature

- Spell check doesn't work on initial messages

- Search reloads when leaving to message someone

- No conversation history when clicking "message" on someone in a search

- Buggy and cruddy messaging system

- Not user friendly

- Deleting a message conversation from a caregiver prevents future communication



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87.5% Contact Match

Developer: Care.com Inc

E-Mail: [email protected]

Website: Visit Care.com Website

53.85% Contact Match

Developer: Care.com Inc

E-Mail: [email protected]

Website: Visit Care.com Inc Website



About this app

Finding the right care comes from making the right connections and word of mouth searches only take you so far. At Care. com you have access to our large, trusted network of caregivers, babysitters, nannies, housekeepers, tutors, dog walkers, pet sitters and more – with the ease of finding care targeted to your local area and neighbourhood.  Join our community to find the right match for all your child care, senior care, pet care, housekeeping or tutoring needs.  No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs. Care. 



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