🏷️ About: With the BBVA App you can make your transactions and manage your finances in an easy and intuitive way. Start saving and controlling your accounts, even those of your other banks, from a single place.
- Fast and smooth performance
- User-friendly interface
- Comprehensive features
- Great customer service
- Easy to use and navigate
- Provides access to debit card information
by AresMassage
If you are not living in Spain and have no “validated” phone which means a phone totally controlled by BBVA ( forget your privacy ). They will ask to install a BBVA keyboard which will give them total control of the phone, all your passwords, everything you type it will belong to them. So , if don’t have validated phone and number in Spain by office located in Spain you will not longer have access to your account. They gave me access for short time without validated phone ,but when I started to claim the return of money charged illegally by (Clasula Suelo)
They restricted again the access.
This bank is a mirror of the authoritarian regime in Spain.
The customer service is horrible.
I have been calling, explaining, Nada! Olvídalo. Stay away from BBVA and App too. Don’t even update BBVASpainOnlinebanking because you will loose features.
by Mwq345689953
I can’t receive sms needed for authentication of any operation, BBVASpainOnlinebanking will not allow me to change my number even, Fix this glitch or technical issue please!!!! It’s urgent
by Louis Pascal
I could not update my information through the BBVA app as requested by the Bank. Had my access to my money blocked as a result!
Meanwhile, staff in branches cut back to the minimum resulting in hour long queues….Would recommend choosing another bank.
by Rrrrrrrrrrrrrrrhhdjdjrheh
BBVASpainOnlinebanking looks to me like buying a wizzair flight - there’s more adds than actual services, and you can’t get rid of them. I find it terribly difficult to find features and it gives me a head ache every time I need to open it.
by Telatheterrible
This is the worst banking app I’ve ever used, and the worst bank I’ve ever banked with. I’ve lived in 8 countries in the Americas, Europe and Africa, so I have a lot of banking experiences to compare with BBVA. They spam customers with emails about products (lines of credit, mortgages, etc.) but when ALL their ATMs and digital services are down, which has happened twice this year, they are silent. BBVASpainOnlinebanking is not user friendly and the interface is clunky and old-fashioned.
Finally, and this is the worst part, the bank staff are super rude with massive bad attitudes. And they only serve customers in person from 8-11am! Only 3 hours! Their client service is just atrocious.
I once was traveling outside of the EU and they blocked my card to “prevent fraud” in the middle of my trip—even tho I had warned them I was traveling (and had already been traveling for some weeks!) I called and verified my information, but because I couldn’t receive an SMS on my Spanish number since I was out of the EU, my card remained blocked for the remainder of my vacation, which was a huge inconvenience.
BBVA erroneously believes that measures like this prevent fraud, when in reality they just make for a terrible user experience.
by Ifádáre
I’m trying to activated the FaceID but is not working, need to fix it.
by DZ Blue
Never works for me
by Ikseek
BBVASpainOnlinebanking allowed me to update password but then doesn't allow me to log in with it anymore because it is longer than 6 symbols.
by Bluesky485
Every time you open BBVASpainOnlinebanking , you have to tap away various unnecessary popup messages and promotions. Just let users get done what they want to do and stop cramming this stuff down our throats.
by 964life
I live in the USA and you blocked my access! Do I really need to fly to Spain and stand in line at a bank to unblock my access? Your customer service is non existent and you call yourself an international bank, get your act together and start behaving like a 1st world country!
by Someone_12qwefvwömjihu43yhef
Hi
I just wanna close my account
Can you let me know how?
by Totebote
Now there’s no one at a branch we can go to. Okay. But their “Cuenta con Nosotros” (or similar title) team of people provides very poor service. They’re supposed to respond in so many hours. They don’t. Often they don’t respond at all. They only work Spain hours. If you are in the USA West Coast you have little time to overlap. Then, BBVASpainOnlinebanking itself is buggy. I was asked to rate, but BBVASpainOnlinebanking went into a loop. So I decided to enter directly into the Apple Store to provide this input. BBVA was leading the pack electronically some years ago. Now it lags Santander and even Caixa, which was always poor. And BBVA is far worse than banks in HK or the USA. if it weren’t so cumbersome to change banks I’d do so.
by Rabt
App updated & now I can't access my account. Great.
by Fjavierbarrutia
Wanting to be a leader in digital banking and therefore, global and make applications and obtain local use in 2016 seems absurd.
by GarIzq
La comisiones trimestrales del banco son absolutamente abusivas para los servicios precarios que ofrecen. En la app puedes hacer visita previa con un gestor quien nunca te llama. La cita no queda registrada en la app.
by Ivy_angel
Desde la actualización, la app no funciona. Antes la actualización, era perfecta./ Since the update it’s not working. Before that, it was perfect. Por favor arregle!!/Please fix!!
by Robbydr
I’m an expat and my Spanish is limited so I understand that certain aspects are going to be difficult, however the language settings need to be updated. The English translation can be bizarre at times and non-existent at others.
by Wikifeed
Contacting with support is almost impossible.
I’ve been trying to add “beneficiarios” to my contacts but Little success. It keeps authenticating then going back to initial screen. Please fix this.
by HernanDC
After app upgrade I cant login...
by Talihassee
BBVASpainOnlinebanking is very enjoyable to use. The user interface is pretty and the functionality of BBVASpainOnlinebanking is great. I really like that I can view all of my debit card info from within BBVASpainOnlinebanking .
The only thing I wish it had was custom push notifications. For example I would like to be notified when I receive a transfer, or a charge was made for xx amount.
by Scarbez
BBVASpainOnlinebanking is good and works great. So I won't give too many details. Anyway, if you are a BBVA customer, that is the one that have. I am surprised however to see that SMS messages are still used for two factor authentication and operation confirmation. My other two banks have issued auxiliary apps that provide secure confirmation. It is cheaper for the bank (yes companies that send massive amounts of texts still pay the carrier) and less annoying for customers. Also avoids charges when roaming
by Chez Leur
My only criticism, like that of other reviewers, is of BBVA’s SMS-based OTPs. Security experts have long established they are not secure. Please replace SMS OTPs with users’ choice of app-based TOTPs, Fido keys, and possibly in-app confirmation if you can figure out how to implement that without exposing users to “fatigue” attacks that affected the Microsoft Authenticator app. See Google and Github for good examples of managing user authentication.
Other than that, my experience has been great. The staff at my branch on Ave Diagonal here in Barcelona has been great. Most of them speak English and are patient with my broken Spanish. (I’m trying not to be one of those entitled Americans who assumes the whole world ought to speak my language but not the other way around.) BBVASpainOnlinebanking has an English mode. While I’m perfectly happy to lose a few euros over a misunderstanding at the grocery store, I have a much lower tolerance for risk when it comes to interactions with my bank, so that’s very reassuring.
Also, I love how easy it is to pay for things. Apple Wallet integration is excellent. Setting up automatic payments for rent to a private individual is also way easier than in the US, which is effectively still stuck with paper checks.
So far, it’s been one of my best banking experiences.
by PC Fernandez
Great app and service compared to most US banks.
by Sqali2
Excelente aplicación, tiene muy buenas prestaciones y es super segura. la recomiendo ampliamente. !
by Camelot465
When I try to enter, BBVASpainOnlinebanking crashes.
by Ncarrillok
My Bank here...everywhere
by Donostiarra
It is a bit more protocols bound than we usually expect in the US. But BBVASpainOnlinebanking is fast, smooth and silvery.
by Salsaycocina
Excelente
by Isaavera
Es una app super fácil de usar y muy amigable.
Me encanta
by EmJeGo
My satisfecho con esta aplicación, fácil se configurar, fácil de usar y sobre todo segura… altamente recomendada👏👏
by Ahmad Karami Rad
I like this bank because one of the best bank in Spain and they have a lot of branches an the front desk is very good and the more of personal are young and very kindly,
by M-Jahed
The credit of BBVA Bank and the services provided by it are very up-to-date and excellent.
by Singer304937
La verdad es que sin duda es la mejor app. Tengo cuenta en otros bancos, por lo que uso más de una app, y me parece que es la más completa. Además su diseño está muy bien pensado. La verdad es que es muy fácil de utilizar y tienes todo dentro de una sola aplicación (no como otros bancos que necesitas más de una para hacer diferentes operaciones)
La única pega que le pondría (por ponernos exigentes) es que sería útil poder validar un dispositivo móvil y poder hacer una especie de firma digital para proceder a realizar algunas operaciones, en lugar de requerir la clave por sms. Lo comento porque me ha ocurrido que estoy fuera de la Unión Europea, no tengo acceso a mi número asociado a la cuenta y no puedo realizar algunas operaciones (si ya existe una solución para esto, pues retiro lo dicho, pero personalmente no la conozco!)
Del resto mantengo mi posición de que esta app es un éxito.
by DanMad31
Mi nombre es Daniel y llevo viviendo en USA 4 años. He intentado cambiar mi domicilio fiscal y teléfono a través de la web varias veces sin ningún éxito. Los gestores s BBVA solo me sugerían que llamara por teléfono, a lo que no estaba dispuesto debido a los costes de llamadas internacionales. Ojalá alguien me hubiera dicho que desde la app me costaría menos de 5 minutos.
También quiero destacar a una Gestora que tuve por un corto lapso de tiempo llamada Maria Ines Garcia Perez. Me ayudó tan poco que en algunos momento dudé si era un bot (escribía siempre en mayúsculas por ejemplo). Chat GPT mal es poco. Si alguna vez tenéis oportunidad de averiguar que tipo de trabajo hizo esa mujer en la entidad, quizá os haría replantear vuestros procesos de selección. Jamás he visto a alguien tan incapaz en un puesto similar.
by Ingrid La Chiqui
Excelente herramienta para facilitar y simplificar nuestros trámites
by Youryoro
Es apoyarse en valores que fortalecen en cualquier momento de la vida
by Edyacm
Fácil manejo
by EdwinPC
Excelente aplicación !
by Natalia.moreno
Es muy conveniente todas las posibilidades que tiene la empresa
Yes. BBVA Spain | Online banking is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,584 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for BBVA Spain Online banking Is 62.0/100.
Yes. BBVA Spain | Online banking is a totally legit app. This conclusion was arrived at by running over 1,584 BBVA Spain | Online banking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BBVA Spain Online banking Is 100/100..
BBVA Spain | Online banking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
● Improve your financial health month by month and reach your savings goals: our tools will help you save money with less effort, plan your retirement and make the most of your savings with BBVA Mutual Funds.
If you are self-employed, have an SME or manage an SME, from your BBVA App you can keep track of your operations and request financing for your daily activity.
It has tools that will help you improve your financial health, so you can gradually build your financial cushion.
Take a look every day at the graphs that will show you the status of your accounts, keep track of expenses and income to save easily and get your financial cushion.
You will have all the information you need to find and contract the loan that best suits your needs.
Find the information you need to find the type of insurance that fits your needs.
With the BBVA App you can make your transactions and manage your finances in an easy and intuitive way.
In addition, we will give you advice and information on cybersecurity so you can protect your data and your money.
● Don't miss anything that happens in your account: activate push notifications to monitor the movements and payments of your cards.
You have biometric access to the BBVA app to protect access to the private area.
We will help you manage your funds to get profitability for your savings.
We will help you choose the pension plan that best suits your age and investment profile.
It allows you to consult the movements you have made, helps you in your daily management and solves any doubt related to your account.
If your terminal is not compatible, you can use the BBVA Mobile Banking web service by accessing bbva.es from your browser.
