Contact StarMap 3D Support
Company Name: Sanville Software
About: Use your iPhone's compass and gyroscope to find planets, constellations, and
more with crisp, colorful, high-definition Retina graphics that use every pixel
of your iPhone! Hold the universe in your pocket!
• Try StarMap 3D Plus for
iPad support, more stars, thousands of Deep Sky Objects, and original
constellation artwork.
StarMap 3D is the portable star atlas for beginners or
advanced astronomers.
StarMap 3D Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sanville Software
Can I trust StarMap 3D app?
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3 Most reported problems 😔💔
Mostly useless
by Wit Man
Any APP that requires some intrinsic knowledge to use is a fail. Good luck. Using this to resolve what you’re looking at in the night sky is futile. Once I got planets to display and they remained on 3D no mattter the direction you look. Shiite
Direction is off 180 degrees
by JimLuss
I like this app but just recently it has N/E/S/W direction is off by 180 degrees! The app is almost worthless with this bug.
ok app, but completely ruined my calendar
by Liebencrantz
the app itself works pretty good. tracking is decent, plenty of data. i wish the time slider was a little more intuitive. there isnt much support for comets or asteroids but thats ok. the bad thing that happened, is that the app has accessed my calendar and jam packed it with every single upcoming moon phase and astronomical event for the next 1000 years. this wouldn’t be so bad- in fact, it would be pretty neat- if it weren't for the fact that every event was added precisely FOURTEEN TIMES. my calendar is utterly filled with endless identical entries, thereby making it difficult to find other calendar events of mine. furthermore, even after revoking the apps access to the calendar and even deleting the app altogether, the redundant entries are still there. i would have to go along and delete them manually, one at a time- which would likely take several lifetimes. so, i will have to live with this and be content to be emphatically over informed about every single upcoming and passed astronomical event, for the rest of my natural lifespan
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Why should I report an Issue with StarMap 3D?
- Pulling issues faced by users like you is a good way to draw attention of StarMap 3D to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a StarMap 3D customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using StarMap 3D.
