Contact DS photo Support
Company Name: Synology Inc.
About: Synology develops high-performance, reliable, versatile, and environmentally-friendly NAS servers,
surveillance solutions, and routers.
Headquarters: Taipei, T'ai-pei, Taiwan.
DS photo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Synology Inc.
Verified email ✔✔
E-Mail: support@synology.com
Website: 🌍 Visit DS photo Website
Privacy Policy: https://www.synology.com/en-us/company/legal/privacy
Developer: Synology Inc.
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Privacy & Terms:
https://www.synology.com/dsm/software_spec/mobile#DSphoto
3 Most reported problems 😔💔
Doesn’t upload photo in the background
by 没名字怎麼着
Tried everything. Background restriction is disabled. Geofencing is on. Location set to always. Full access to all photos. And still it doesn’t upload photos in my camera roll automatically and even if I start the app and get it going, the minute i exit the app, it will stop uploading. This is total garbage.
Doesn’t Upload in Background
by KyleYannelli
It doesn’t upload in the background. Zero part of me wants to just have the app open with my screen on watching it upload one by one. Please fix this. Is it really that hard?
Photos disappearing
by Lotojubvn
Horrible app.
My family and I share pictures on this app with the intention of looking at them from times to times.
It used to be fine up until a year ago where all of my picture are now no where to be found. Very disappointing.
Have a Problem with DS photo? Report Issue
Why should I report an Issue with DS photo?
- Pulling issues faced by users like you is a good way to draw attention of DS photo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DS photo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DS photo.
