Are you having issues? Select the issue you are having below and provide feedback to SiriusXM.
- New update is awful
- Problems starting up and playing whether on WiFi or not
- Little play arrow turns into a circle that spins for a very long time
- Positive ratings on here are fake
- Functions on the app that are supposed to enable you to restart the show from scratch if you don’t tuning immediately when Howard begins, well those functions don’t always work
- Favorites keep getting deleted
Same issue. My XM online app quit working yesterday. It is no longer available. I am on windows 11. My auto pay is up to date.
Keep trying to sign in and the SiriusXM waves keep going. Username and password are correct.
Phone app stopped working yesterday afternoon, deleted and reinstalled the app 4x and each time the logo appears with pulsating sound waves but does not complete the download. Called service 2x, they acknowledge there is an issue and are to call back tomorrow. I anxiously await their prompt fix and naturally a credit for missed time.
The day our plan changed from introductory discounted plan to a full price platinum (July 9, ‘22) the streaming no longer allowed me to login. I changed user id, password (multiple times), deleted/reinstalled (multiple times) iPhone app, rebooted phone, and still I can not login. XM works in the car. Of course our credit card was charged!
Have reported this on chat and phone as it has been like this for about 5 days now. App works and then repeats a few words of song (like the old skip on a vinyl) then app stops with orange banner stating they are having an issue. This is on all of the channels I have tried. App will work for a few minutes (no set time) and then stop. Now when it stops, it logs me out completely. Representative has stated this is known issue as they installed a beta change (obviously not tested); there is no ETA for fix. I am using Windows 11. Car is fine.
Both of my XM apps on my iPhone and iPad all the sports channels do not work. I get no data found. All the other channels are fine. Is this problem on XM side? When will you get this fixed?
As others have already said, the Sirius/XM app on both my wife's and my computers (both Win 10) stopped working on or around the end of May. All we get is a blank white screen. The phone and car apps both work, but not the Windows app.
SiriusXM app not working on my iPad Mini with IOS Version: 12.5.5. At sign in, app comes back with "Sorry, we have experienced a technical issue. Please login again.". I also have a newer iPad Air with the latest SiriusXM app and sign in works. Hope my iPad Mini problem can be resolved. Thank you..
My Sirius on Roku crashes after after about fifteen minutes. My Roku goes back to the home page. Then I have to open the app again. And it constantly does this. It seems to work fine on the computer.
My SiriusXM ap suddenly stopped working on my PC. All the comes up is a blank screen.
My SiriusXM app also stopped working at the end of May on my Windows 11 machine. I noticed this shortly after a Windows Update. About the same time, I also noticed that Disk Cleanup would not properly clean old Windows Update files, or a least show the correct amount of disk space used for those files. I suspect that the update broke something that affected both programs, but I'm not positive of that. SiriusXM now just opens with a blank window with no interactions available.
App stopped working on W10. Same as others reported. I called tech support (866-635-0179 Monday – Friday: 8am – 8pm EST). They said engineering is working on it.
Siriusxm app loads blank, then I receive a "java script error occured in the main process" message that will not go away!
App quit working on my PC's around May 27th, comes up with a Java script error. This problem exists on both of the computers I use it on. I've had no issues with the phone app. I've even tried repairing and reinstalling the app. Answers would be nice.
App quit working around May 27th, comes up with a Java script error. Time to look into the problem.
Same issue ... blank screen never plays!
Screen loads blank
Streaming on my computer stopped working. Screen loads but screen blank.
I have the same problems as fong and Bernard. can play off website but not from app.
Sirius XM App loads blank. Give Java Errors
I have same issue as Bernard...screen loads but screen blank. What gives??
Complete guide to troubleshoot SiriusXM app on iOS and Android devices. Solve all SiriusXM app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SIRIUS XM Radio Inc, developers of SiriusXM.
The SXM App delivers the ultimate this app experience including ad-free music, plus live sports, original talk shows, Howard Stern, exclusive comedy, news from every angle, and more. Upon purchase of any plan, your subscription will AUTOMATICALLY RENEW and you will be charged (after any free trial) the rate + applicable tax on a recurring monthly basis until you cancel. Cancel at least 24-hours before any renewal date in your iTunes account to avoid future charges. Use of the SXM App is limited to the United States and certain U. S. territories. Some restrictions apply. Data charges may apply. Features and content vary by plan and are subject to change. All fees, content, and features may change. Find new music and channels with personalized recommendations. No refunds or credits, unless permitted by your billing platform. Promotional offers are for new subscribers only. Do Not Sell My Personal Information: this app. Customer Agreement: this app.