RTL RADIO app not working? crashes or has problems?

RTL RADIO Status

Last Updated on 2024-11-06 by Radio Center Berlin

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Common RTL RADIO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RTL RADIO app on iOS and Android devices. Solve all RTL RADIO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RTL RADIO iPhone Issues and Solutions

RTL RADIO iOS app crashes, not working, errors
RTL RADIO iOS app network issues
RTL RADIO on iOS has black/white screen

RTL RADIO Android App Issues and Solutions

RTL RADIO has errors/crashing/not working
RTL RADIO server network connectivity issues
RTL RADIO has black screen

RTL RADIO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RTL RADIO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RTL RADIO app crashes or not working on Iphone (iOS):

Close and restart the RTL RADIO app on iPhone
Update RTL RADIO app to the Latest Version for iOS
Uninstall and reinstall RTL RADIO iPhone app
Update your iPhone to the latest iOS version

Fix RTL RADIO on iPhone unable to connect to server/internet connection issues::

To resolve RTL RADIO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RTL RADIO black/white screen (blank screen) on iPhone:

Follow the RTL RADIO iOS app troubleshooting guide Here →

RTL RADIO Android App Issues and Solutions

Fix RTL RADIO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RTL RADIO app issues:

Force Stop the RTL RADIO App
1. On android, goto "Settings" » click RTL RADIO app. » click "Force Stop".

Update RTL RADIO to the latest version on PlayStore

Clear RTL RADIO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RTL RADIO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RTL RADIO.

Fix RTL RADIO unable to contact server/ RTL RADIO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RTL RADIO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RTL RADIO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RTL RADIO on android.

Solve RTL RADIO black/white screens issue on Android:

Follow the RTL RADIO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Radio Center Berlin, developers of RTL RADIO.

About this app

RTL – Deutschlands Hit-Radio kann mit dieser App über WLAN als auch über mobiles Netz empfangen werden. Mit der App von RTL – Deutschlands Hit-Radio hörst Du immer die neuesten Hits und aktuellsten Nachrichten, überall und jederzeit live. Sie läuft auch bei ausgeschaltetem Bildschirm, wenn sie nicht beendet wird. Dieser Radioplayer ist kostenlos. Es werden allerdings bei der Nutzung Daten übertragen, die ihr Mobilfunkprovider je nach Vertrag berechnet.