OpenRice Reviews

OpenRice Reviews

Published by on 2026-03-31

🏷️ About: OpenRice: Your complete restaurant guide, Table booking, Takeaway, Voucher, Payment and Loyalty platform in Asia. Search, book and earn Rice Dollars from your favourite restaurants! Simply show up to your booking and earn the equivalent to $1 per attended seat (T&C’s apply)! Burn Rice Dollars on Takeaway, Vouchers, Booking Prepaid Menus and OpenRice Pay! Table Booking (HK, Macau, Taiwan, Thailand) - Book, attend and earn.


       


Is OpenRice Safe to Use?

We Investigate the app owner's website (Openrice.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🫥 Neutral
47.8%

😎 Positive experience
34.2%

🤬 Negative experience
18.0%

~ from Justuseapp.com NLP analysis of 86 combined software reviews.

Is OpenRice Safe?
OpenRice is very safe to use.
65.5/100

  Safety Analysis »»

Is OpenRice Legit?
OpenRice looks authentic and legitimate.
157/100



Read 20 Customer Service Reviews 😠💢

4.1 out of 5
Intrusive ads!

OpenRice used to be a great resource for Hong Kong dining, but sadly, the new ad scheme makes OpenRice virtually unusable. Full page ads pop up right in the middle of searching, reading etc. Good luck of you tap the screen while displayed and you are sent off OpenRice to more ad sites. Needs a new ad scheme or else 1 star.

Heavily policed reviews

Now that Yelp is a thing in Asia, I strongly urge everyone to utilize that great site! Open Rice is a joke that so heavily polices its reviews it's hard to take any of them seriously. Really terrible site/app. Yelp is lightyears more reliable and user friendly.

Rejects all my reviews

Most company review apps and services like Yelp and this app don’t really support community voices to see if restaurants and things are good or bad.
They seem to be especially strict and rejected all of my reviews good or bad with no details as to why just a copy+paste rejection…

Time out

Haven’t been able to use it on my iPhone — always got the time out retry error msg. Reinstalled it several times and didn’t work.

Flooded with fake reviews. Open Rice favors paying merchants

I visited a restaurant after checking the review at Open Rice. The place had terrible service, dirty silverware and charges service charge, I posted an honest opinion. Open Rice censored the comment and didn't publish it.

真的烂

Clunky and subversive

The UI is clunky, outdated and hard to interact with but beyond that, OpenRice basically tries to "trick" you into clicking ads by popping them up during key interaction points. Not only does this ruin the user experience and make OpenRice harder to use, it is dishonest in many ways. Note to open rice: don't deceive your users. Keep the experience in mind and users will flock to your app rather than try to turn a quick dime with sneaky UI and ad placement.

Biased Comments !!!!

You can only make positive comments. If you say something negative, they will delete your comments. Even if you only remind others that they should be careful, they will also delete your comments.

Pointless

No idea who this is for. When thinking whether to go to a place I don’t want the excessive details about the taste, that is what I go there to experience and I don’t need spoilers. I want to know the key points (whether the place is open as advertised or closed at random times, who owns it whether the staff is nice and food preparation is trustworthy, whether food is good or bad according to reviewer taste, whether it is a good date spot or an eatery, etc.). This is lacking in this app reviews. If you try to submit a review with this it will get censored immediately because it is off topic. A maps app is much more worthwhile when choosing where to go in HK or Asia.

Missing content :(

My version has English but half the restaurants on the website are missing from OpenRice . I found a place I wanted to go to on the website and wanted to have it on my iPhone but couldn't find it using the same search criteria :(

worst ux design

不如招我

Not so yummy

This bakery has been in Stanley for ages. Some salads are good, most foods are average at best. Also beware of 'old' food, they will serve you days old slices first so make sure you request FRESH food first! Enjoy. 😄

Cannot work at iPhone 3.0 beta 3 software

force quit when still at splash screen.

Food finder

I have been using the website for a long time and OpenRice has been ok. It would make more sense of the listing could be arranged in alphabetical order. I really don't understand that random and arbitrary order that you have right now.

Great but needs iPad version

Overall great app but needs to take advantage of iPad screen.

Annoying ads

Long-awaited version, finally supports higher resolution on iPhone, so as the ads... Way to go man!

English version needed!

Great apps btw.

Best app for foodies

Loved using this app when we were doing our recent trip around Asia. Super useful in finding popular local restaurants in the cities! Highly recommend for tourists and locals in Hong Kong.

Engrish Version Finally!

One of my favorite restaurant review sites is finally available in English. 5 stars!

Cafe Crepe

My husband and I love to to to Cafe Crepe because the crepes are the best in Hong Kong. In addition the menu is so varied any taste can be accommodated. Then to finish off with a dessert crepe is a must. The staff are considerate and professional.
We have never walked away disappointed. Bravo, Cafe Crepe!!



Is OpenRice Safe? 🙏

OpenRice is very safe to use. JustUseApp Safety Score for OpenRice is 65.5/100.
This assessment is based on our NLP analysis of 86 user reviews. Combined with the app store average rating of 4.1/5.

Safety Analysis

65.8% of users say app is safe 👍
65.8%

20.3% of users have some concerns ⚠️
20.3%

13.9% of users say app is risky 🚨
13.9%


Is OpenRice Legit? 💯

OpenRice looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for OpenRice is 157/100 .
This conclusion is based on analysis of 86 user reviews.

🔏 Privacy & Data Safety

OpenRice collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Not Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data



How was your experience with OpenRice? Post a Review




Features

- Earn multiple membership points (Asia Miles, Lee Gardens Club, Hang Seng Cash Dollars, LUBUDS).

OpenRice: Your complete restaurant guide, Table booking, Takeaway, Voucher, Payment and Loyalty platform in Asia.

- Enjoy multiple discounts from restaurants, credit cards and partners.

- Earn and burn credits while enjoy restaurant discounts.

- Book with prepaid special menus and enjoy special offers.

  Contact Support
Developer:
OpenRice.com


Website: