Contact OpenRice

Contact OpenRice Support


Company Name:

About: OpenRice: Your complete restaurant guide, Table booking, Takeaway, Voucher,
Payment and Loyalty platform in Asia. Search, book and earn Rice Dollars from
your favourite restaurants! Simply show up to your booking and earn the
equivalent to $1 per attended seat (T&C’s apply)! Burn Rice Dollars on
Takeaway, Vouchers, Booking Prepaid Menus and OpenRice Pay! Table Booking (HK,
Macau, Taiwan, Thailand) - Book, attend and earn.


 
  2026-03-31

OpenRice Customer Service 💢

Hard-to-find customer service info can be a red flag. Is OpenRice Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of OpenRice.com



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit OpenRice Website

Privacy Policy: https://www.openrice.com/info/tnc/OR-pp-en.html

Developer: Openrice Group Inc





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3 Most reported problems 😔💔

4.1 out of 5

Rejects all my reviews

2025-03-03

by Huckleberrylain

Most company review apps and services like Yelp and OpenRice don’t really support community voices to see if restaurants and things are good or bad.
They seem to be especially strict and rejected all of my reviews good or bad with no details as to why just a copy+paste rejection…

Time out

2025-03-04

by Niki Apple

Haven’t been able to use it on my iPhone — always got the time out retry error msg. Reinstalled it several times and didn’t work.

2025-03-05

by 食神仙女小可爱

真的烂




Have a Problem with OpenRice? Report Issue




Why should I report an Issue with OpenRice?

  1. Pulling issues faced by users like you is a good way to draw attention of OpenRice to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a OpenRice customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OpenRice.


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