SSB Move app not working? crashes or has problems?

SSB Move Status

Published by Stuttgarter Strassenbahnen AG (SSB) on 2024-03-21

SSB Move is a real time based mobile timetable information service including a
ticket shop for purchasing tickets for the public transport within the transport
consortium of Stuttgart (VVS). No matter if by bus, by tram, by suburban train
or by regional train: SSB Move finds the best connection for you from point A to
point B and takes you from door to door with real time information! At once you
will get your needed ticket ve.

I have a problem with SSB Move

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App has problems

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problems reported in the last 24 hours

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Most reported problems

Not working

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Common dislikes about SSB Move app

- App crashes sometimes, especially when using the "nearby" button

- Hasn't been updated to show new SSB routes, leading to incorrect routing

- Connection errors on some devices, preventing searching for trains or purchasing tickets

- "Best price" feature doesn't always work, leading to paying extra for regular tickets

Have a Problem with SSB Move? Report Issue

Common SSB Move Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SSB Move app on iOS and Android devices. Solve all SSB Move app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SSB Move iPhone Issues and Solutions

SSB Move iOS app crashes, not working, errors
SSB Move iOS app network issues
SSB Move on iOS has black/white screen

SSB Move Android App Issues and Solutions

SSB Move has errors/crashing/not working
SSB Move server network connectivity issues
SSB Move has black screen

SSB Move iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SSB Move app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SSB Move app crashes or not working on Iphone (iOS):

Close and restart the SSB Move app on iPhone
Update SSB Move app to the Latest Version for iOS
Uninstall and reinstall SSB Move iPhone app
Update your iPhone to the latest iOS version

Fix SSB Move on iPhone unable to connect to server/internet connection issues::

To resolve SSB Move network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SSB Move black/white screen (blank screen) on iPhone:

Follow the SSB Move iOS app troubleshooting guide Here →

SSB Move Android App Issues and Solutions

Fix SSB Move not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SSB Move app issues:

Force Stop the SSB Move App
1. On android, goto "Settings" » click SSB Move app. » click "Force Stop".

Update SSB Move to the latest version on PlayStore

Clear SSB Move App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SSB Move app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SSB Move.

Fix SSB Move unable to contact server/ SSB Move internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SSB Move » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SSB Move » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SSB Move on android.

Solve SSB Move black/white screens issue on Android:

Follow the SSB Move android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stuttgarter Strassenbahnen AG (SSB), developers of SSB Move.

100% Contact Match

Developer: Stuttgarter Straßenbahnen AG (SSB)

E-Mail: [email protected]

Website: Visit SSB Move Website

About this app

SSB Move is a real time based mobile timetable information service including a ticket shop for purchasing tickets for the public transport within the transport consortium of Stuttgart (VVS). No matter if by bus, by tram, by suburban train or by regional train: SSB Move finds the best connection for you from point A to point B and takes you from door to door with real time information! At once you will get your needed ticket very easily.