Contact Bike Ride Tracker Support

by Joolspants

I took a ride and tracked it with the free app. It was pretty accurate, so I downloaded the 4.99 version so I could save my rides. And that was the end. It has not tracked a ride accurately since. I live in a big city, so it’s not a cellular data issue, but it just stops at some point every time. I look at the map provided and I can see when it just gives up. It’s so disappointing to go out for a long ride and not see the miles tracked, or have the app tell me I clear shot over a lake or managed to go 4.6 miles in two hours. Unacceptable. I have written to support and have not gotten this resolved. Save your money.

by Profpam

I don’t like to be bullied by predatory sales techniques and I ended up not using the app when I went riding yesterday because I didn’t have the time or the patience to get past some music or multimedia app that would not go away easily. It seemed to be designed to make me think I had to download it to use the app. When I ride today I will try one more time to just start my ride. I understand the need to make money, and you deserve it. But let me try it at least once with no ads blocking my way. If I like it I’ll pay for it.

by The Tin

The export function does not work. It’s poor to begin with since you can only export to email or documents (no Dropbox etc). And when you actually push the export button, nothing happens. You pay to get this feature and then it does not work?

This app may be abandoned by the developer because the “share” feature does not work either. It gives you a weird “500” error.

I emailed support and also sent them an IM on Messenger. No reply.