The New York Times Status
Are you having issues? Select the issue you are having below and provide feedback to The New York Times.
problems reported in the last 24 hours
Summary of The New York Times Problems 😠👌🔥
- Over-designed
- Ads load suddenly and disrupt scrolling
- Navigation is not consistent
- VPN doesn't work properly
- App loaded with adware and tracking software
- Easy to accidentally click on ads
45 Reported Issues: 😵🆘🛟🚨📢
My NY Times app on iPhone 13 uses almost 7 GB of storage. My Washington Post uses only 400 MB. How can I reduce the storage space used and still retain all the access to the Times?
iPad, latest version of The NY Times app, OS 15.7.1, app crashes fairly quickly after opening. Happens every time. Does not happen on iPhone, same version #s.
When trying to save a recipe from food section your app asks me to login. Am already logged in. Type password & app won't accept it. Then app hangs.
Same, IPad app constantly freezing.
The NYT app won’t even open! Everything has been updated, what is a fix/resolution?!?
The NYTimes opens on my iPad Mini but with a frozen screen. I have tried several attempts to fix the problem but with no success. Please advise!
I’ve removed and reinstalled app several times in an attempt to get it to work. It continues to crash or communicate that it can’t find the server. You would think that because The NY Times would prioritize this app working correctly since their revenue is largely driven by digital subscriptions. It’s very dissatisfying and disappointing that they drag their feet and are so lazy regarding this issue. Someone needs to fire and hire new blood.
Does not open! The app starts but then hangs without displaying the front page and then it closes. This has happened on and off recently. Very annoying.
Can’t open NYT app on iPhone. Starts to open then crashes. Been happening for last week or so.
The app opens fine. But then crashes and closes about a minute into my reading a story.
NY Times app opens on my iPhone but then freezes. This has been happening on and off for the past couple of months. Same phone.
The app opens and then freezes… Hope this problem gets fixed. I miss my NYT!
App loaded. Immediately freezing. Updated entire system, and the app. Shut down, restarted phone. Still the ONLY frozen app.
App loading but then freezing
NY Times app keeps freezing on my iPad. I can’t scroll or open any articles. I have tried closing the app and restarting my iPad. Still doesn’t work.
Have a Problem with The New York Times: Live News? Report Issue
Common The New York Times Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot The New York Times app on iOS and Android devices. Solve all The New York Times app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The New York Times Company, developers of The New York Times.
YOUR APPLE ID ACCOUNT WILL BE AUTOMATICALLY CHARGED FOR RENEWAL AT THE APPLICABLE RATE SHOWN TO YOU AT THE TIME OF SUBSCRIPTION EVERY CALENDAR MONTH (FOR MONTHLY SUBSCRIPTIONS) OR EVERY YEAR (FOR ANNUAL SUBSCRIPTIONS) WITHIN 24 HOURS PRIOR TO THE END OF THE CURRENT BILLING PERIOD. Get unlimited digital access to news and analysis with a monthly or annual subscription to our Basic Digital Access subscription plan. Add access to the NYT Games, NYT Cooking, Wirecutter and get one bonus digital subscription with a monthly or annual subscription to our All Digital Access subscription plan. From breaking news to opinion, business, tech and the arts, subscribers get unlimited access to groundbreaking reporting, analysis and commentary. • Wake up with The Morning, your a. m. guide to what’s happening and why it matters. Save your game and return to finish whenever convenient. • Listen to our original podcasts, including “The Daily,” ‘The Ezra Klein Show” and “Sway. • Keep your friends and colleagues informed with the ability to share articles, photos and videos on your favorite social platforms. It’s the news you need to start your day. • Live Briefings bring you moment-by-moment updates on developing stories, from experts in the field. • For You is a space for discovery, where you can relax with articles, games and guides based on your interests. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW EACH MONTH OR YEAR UNLESS IT IS CANCELED AT LEAST 24-HOURS BEFORE THE END OF THE CURRENT PERIOD. Save your favorites to read later on any device. • Absorb the facts fast and experience stories in new ways with innovative graphics and data visualizations. • Keep up with the latest news at a glance with the NYT widget. Basic Digital Access subscriptions do not include e-reader editions. Prices shown are in U. S. dollars. CANCELATION TAKES EFFECT AT THE END OF THE CURRENT BILLING PERIOD. * Promotional offers for new subscribers only. IF YOU SUBSCRIBE TO THE NEW YORK TIMES VIA TheNewYorkTimes, PAYMENT WILL BE CHARGED BY APPLE TO YOUR APPLE ID ACCOUNT AT CONFIRMATION OF PURCHASE. TO CANCEL, PLEASE TURN OFF AUTO-RENEW AT LEAST 24-HOURS BEFORE THE END OF THE CURRENT PERIOD. YOU CAN TURN OFF AUTO-RENEW AT ANY TIME FROM YOUR ITUNES ACCOUNT SETTINGS. You’ll get the latest headlines right on your homescreen. • Enjoy a little escape with our Mini Crossword, Spelling Bee and puzzles throughout the day. See our subscription offers for further details. Understand the world around you with original reporting from The New York Times.
