Contact Capital Group PlanPremier401k Support
Company Name: Empower Retirement
About: This app is only for participants in American Funds PlanPremier
employer-sponsored retirement plans. It’s not meant for other retirement,
college or individual investor accounts.
Capital Group PlanPremier401k Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: developer@retirementpartner.com
Website: 🌍 Visit American Funds PlanPremier401k Website
Privacy Policy: https://www.americanfunds.com/retirement/individual/education-site/learning-center/privacy.html
Developer: Empower Retirement, LLC
3 Most reported problems 😔💔
Read Developer Responses here before downloading App
by WhyWyoming122
For whatever reason the app doesn’t disclose up front that it won’t work for many American Funds and Capital Group portfolios.
So you type in a lot of personal information then get “locked out”. But you can still log into your account on a desktop.
Disappointed that this isn’t disclosed up front.
Updates took a step backwards
by Specterwriter
Old version of app was easier to navigate and to read. This version is bland and not intuitive so very difficult to find things and to make changes. It also did something to account aggregation where my other site asks for my credentials for this account upon every login.
Keep having to delete and download again
by Thdvehdbj
I have had to delete the app and download it again 3 times in about 3 weeks now. It seems that every update they make I have to do this process to be able to log into the app again. App is useful and would give it 4 or 5 stars if not for this issue as it is becoming frustrating.
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- Pulling issues faced by users like you is a good way to draw attention of Capital Group PlanPremier401k to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Capital Group PlanPremier401k customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Capital Group PlanPremier401k.
