Contact eWallet Support
Company Name: Ilium Software, Inc.
About: Lock your passwords, credit cards and bank account numbers behind military-grade
encryption and carry them with you wherever you go by installing the most
sophisticated and easy to-use password manager app on your iPhone, iPad and iPod
touch. Stay safe, stay strong, stay smart with the universal iOS / iPadOS app,
eWallet®.
eWallet Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with eWallet - Password Manager. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact eWallet - Password Manager. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ilium Software, Inc.
Privacy & Terms:
https://www.iliumsoft.com/ewallet
Read 4 Customer Service Reviews 😭😔💔
Good morning, I don’t have passwords for any of my email addresses so I won’t be able to respond to an email. I need access to a previous version of a wallet that I cannot figure out how to do it. I do have access to my EWallet, can your support group load a wallet onto my EWallet app? One from about 1 year ago would be best. Phone is 417-236-1056, and alternate email is lana_bou@redacted. Thank you
I really wanted to like this product but can’t
by Angry Hardy
I have been using iAccounts app for years but sadly it has been discontinued so I went looking for a replacement . I read glowing reports about this app but it just doesn’t live up to the hype .iAccounts blows this app away for simplicity and ease of use , the ability to change or add fields to data entries is so simple
I cannot find a way to import more than the pre supplied icons for cards . Nor is it simple to re-arrange the displayed data . You cannot move entries up or down in order as you can with certain other apps there appears to be no way to delete unwanted fields from the expanded views
I’m sorry but there are better apps for passwords than this and seriously the developers should look at iAccounts and incorporate some of the simplicity of that app in eWallet.
The whole point of a password keeper is simplicity and intuitive ease of use . When trying to find out how to do a simple task requires research there is an inherent flaw with the design of the app
I strongly urge the developers of this app to look at iAccounts for simplicity of use
Overall I really like it, but...
by StitcherIam
Overall I really like this app. However from time to time, various url links do NOT work when going to them thru this app. The url works fine when I follow it from directly within a safari tab, but when I follow it thru here, I get an error that I need to update my safari browser. I was on the latest iOS version for my iPad when this was happening. Today, applied the latest update and the issue it still happening. I don’t see any way to contact the eWallet support people thru the app either.
I wish they would fix this! I know it’s not an issue with the url location I am accessing because, again, I do NOT get this error when I type in the url address directly into a safari browser tab.
Great Start - Hoping for Quick and Contiued Updates
by TechMaster2000
I love the product and would like to see the following enhancements to make it even better. Here are some things that I think will make eWallet even better:
1. Ability to have a setting to search by just Card name instead of everything in the card info or at the very least, put entries that have the search criterai in their title at the top of the search list.
2. Have preferrences and defaults for card types in the Desktop software carry over to the iPhone software (like Default card type and color of card). When I create cards on the iPhone they are a different color than those created in the desktop app. Also it is not easy to find the correct color to change it to when you try to make it consistent.
3. Ability to Change the type of card and have the common fields move over to the new card type.
4 Default colors for card types on the desktop should also be used on the iPhone, when cards are created there.
5. How do you pick the same color for one card that was used for another card?
6. How can you sort by the newest cards that were just added? Sometime I like to check that the cards that were recently entered are complete and consistent with the existing cards.
7. Support for Dark Mode would be nice.
I look forward to your next version of eWallet. It is an indispensable application for all of us, which is why we look forward to quick imporvements to these items. Thank you for listening.
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