Close CRM Reviews

Close CRM Reviews

Published by on 2026-04-13

🏷️ About: See why the world's fastest scaling sales teams trust Close as their CRM. With lightning-fast onboarding, free migrations, and a remarkable Support team––sales reps and leaders alike love using Close.


       


Is Close CRM Safe to Use?

We Investigate the app owner's website (Close.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
67.0%

😎 Positive experience
33.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 44 combined software reviews.

Is Close CRM Safe?
Close CRM appears generally safe, but use with caution.
33/100

  Safety Analysis »»

Is Close CRM Legit?
Close CRM appears legitimate, though exercise caution.
33/100



Read 19 Customer Service Reviews 😠💢

3.7 out of 5
Close app won’t load or open. Unusable

Close app won’t load or open. Unusable

I have an iPhone, all software updates done. I’ve deleted and reloaded.

Reported issue to Close Support over a month ago. No solutuon.

Unusable

No support for chat gbt feature

I loved CloseCRM in the beginning as I was using it in chat gbt and is the only reason I’m using CloseCRM . However. After trying for days to link the close crm app with chat gbt. I’ve given up. Just keep getting error messages and there seems to be no support for CloseCRM

The app doesn’t load on my iphone 14 pro ios 17

New Close user and hoped CloseCRM would be functional. When can we expect a fully functional app??

Infinite Loop

CloseCRM is only good for making calls. Going into the details of a lead only loops back to my inbox. It’s impossible to properly work a lead when I’m not near my workstation. Please fix. Search Lead > Click in Lead > Click “Details” > Circles back to inbox

EDIT: This bug still hasn’t been fixed and the search function constantly freezes and crashes CloseCRM as well as just not searching at all. It’s insane

I can’t stand this crm.

So anytime they are rolling out with new features CloseCRM on my computer begins to crash.
Therefore I have to use the phone app as a back up while I uninstall and redownload it on my computer. This phone app is terrible. Take 5 min or more to just load a new page and is constantly crashing. If my company wasn’t using CloseCRM I’d switch over to highlevel and never look back.

Many bugs

Close CRM on my Mac is great. But this iOS app is super buggy. Need to fix. Doesn’t load after I search and click

Crashes every 2 min

Takes forever to load anything. It’s easier to use the mobile browser version

Not a chance this is 5 star

They have lot of work to do many bugs to fix. The doesn’t work with IPhone’s currently.

They are so close to having something AMZING but also so far

Please fix edit emails.

Please fix the Edit email feature. Consistently does not open a saved email to edit it. Extremely frustrating

Eh

Solid platform & one of the best I've used on a laptop or PC. The mobile though? I have an iPhone 14 Pro with a massive amount of storage and CloseCRM is consistently glitchy and weird. Literally just feels terribly optimized w/ compromised core functionality at points. Generally unimpressed with the mobile version & got so frustrated I'm here making this review. Do better. If you're going to release something you should really check the User experience because I feel it's so difficult to use this product on my phone I'd rather cart around my 2014 laptop that weighs like 10 pounds.

I don’t know what I would do without Close

Close is hands down the best CRM out there for B2B sales/SaaS sales. I can’t express enough that I have tried every CRM under the sun, was always left feeling overwhelmed and paralyzed by it, (no offense but this includes HubSpot and SalesForce) and with Close I am thriving in my business and I can rely on its ease of use and simplicity- I love it and so will you. Thank you Close!

So easy to use!

Lifesaver when I’m away from my desk and love how easy it is to navigate

So happy this arrived!

Oh man, I’m pumped CloseCRM has come to life! Being able to check deal status and take notes on the go is a game-changer for my sales process 🙏

Finally

It was so painful to wait for mobile app to be released, it feels that it took forever to get to this moment. I'm so happy now that I can finally also call using the mobile app, it helps tremendously.

Lifesaver! Helped close a deal so I’m happy :)

I Love Close and have been using it for many years. Thank god they have a solid mobile app now!!! Helped me close a deal the other day by allowing me to send an important follow up from the go and get a meeting set up even before arriving at the office! Amazing!

Best CRM ever

Been waiting for this ios app since two years now, hands down the best CRM ever.

5 stars! Invaluable for sales reps!

CloseCRM has made my life so much easier when it comes to managing my leads on the go. It’s super easy to use, intuitive, and gives me the flexibility I need to not be tied down to my computer all day. I love that I can keep my prospects warm wherever I am! Everything I need is right at my fingertips. Thanks, Close team!

I love Close CRM

I was introduced to Close by a friend and I’m so happy he did! Close knows how to take care of it’s customers. Support is always fast and the FCR (first call resolution) is super high. I’m a big fan so when I heard the iOS app was out I went for my phone as fast as possible. CloseCRM is great and very easy to use. I look forward to the next release’s features!!

Incredible

Has already made my life sooo much easier. Easy to use with quick access to my prospects and customers



Is Close CRM Safe? 🙏

Close CRM appears generally safe, but use with caution. JustUseApp Safety Score for Close CRM is 33/100.
This assessment is based on our NLP analysis of 44 user reviews. Combined with the app store average rating of 3.7/5.

Safety Analysis

68.4% of users say app is safe 👍
68.4%

26.3% of users say app is risky 🚨
26.3%

5.3% of users have some concerns ⚠️
5.3%


Is Close CRM Legit? 💯

Close CRM appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Close CRM is 33/100 .
This conclusion is based on analysis of 44 user reviews.

🔏 Privacy & Data Safety

Close CRM collected the following data from you:

  • Data Not Linked to You:
    • Contact Info
    • Usage Data
    • Diagnostics



How was your experience with Close CRM? Post a Review




Features

Close’s AI-powered Call Assistant add-on automatically transcribes and summarizes every phone call––whether you’re talking to prospects on the desktop or mobile apps.

Increase the effectiveness of your sales cadences when you take + place calls, reply to texts, and email directly from the Close mobile app.

With lightning-fast onboarding, free migrations, and a remarkable Support team––sales reps and leaders alike love using Close.

We're a bootstrapped, profitable, 100% remote team of thoughtful humans who value autonomy and impact.

Today, we have 90+ team members from around the world—supporting and coaching thousands of customers to grow every single day.

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