HBO Max Status

Last Updated on 2026-05-18 by WarnerMedia Global Digital Services, LLC

I have a problem with HBO Max

Are you having issues? Select the issue you are having below and provide feedback to HBO Max.

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Most reported problems

Not working

50.0%

20.0%

Account

10.0%

Audio

10.0%

Common HBO Max Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve HBO Max network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the HBO Max App
1. On android, goto Settings » HBO Max » click [Force Stop]

Clear HBO Max App Cache and Data:
1. On android, goto Settings » Apps » HBO Max » Storage » click [Clear Data] option. This clears both data and cache.
2. restart HBO Max.

On android, goto Settings » Apps or Manage Apps tab.
Click HBO Max » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto HBO Max » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch HBO Max

E-Mail: [email protected]

Website: 🌍 Visit Max Website

Privacy Policy: https://www.max.com/privacy

Developer: WarnerMedia Global Digital Services, LLC

Jan 19, 2026, 03:08 PM
a iOS user from Scranton, United States reported problems with HBO Max : Audio
Sep 26, 2025, 10:46 PM
a iOS user from Rochester, United States reported problems with HBO Max : Account
Sep 26, 2025, 10:39 PM
a iOS user from Rochester, United States reported problems with HBO Max : Not working
Aug 12, 2025, 05:16 PM
a Windows user from Rennes, France reported problems with HBO Max : Not working
Aug 08, 2025, 01:49 PM
a Windows user from Aucamville, France reported problems with HBO Max : Screen
Jul 28, 2025, 07:20 PM
a Windows user from Montpellier, France reported problems with HBO Max : Not working
Jul 19, 2025, 06:56 AM
a Windows user from Ingwiller, France reported problems with HBO Max : Not working
Jul 19, 2025, 06:56 AM
a Windows user from Ingwiller, France reported problems with HBO Max : Not working
Jun 18, 2025, 08:44 PM
a iOS user from Paris, France reported problems with HBO Max : Login
Jun 18, 2025, 08:44 PM
a iOS user from Paris, France reported problems with HBO Max : Login
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