Contact DekeFit Support
Company Name: Shenzhen Deke Union E - Commerce Co,.Ltd
About: Track your workouts and monitor your fitness.
Keeps Up with Your Step
Keep
track of your health journey.
DekeFit Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit DekeFit Website
Privacy Policy: https://app.uteasy.com/privacy-policy/dekefit_en.html
Developer: LIXIAOYU
3 Most reported problems 😔💔
Loosing synchronization
by Outo’sync
The watch gets disconnected all the time. I have written to support team and so far no response, it seems like the developers of the watch are no longer in business.
My blood pressure monitoring
by Milahtime77
I use the watch mainly to monitor my blood pressure all the other features take in 30 minutes or more interval but the blood pressure don’t I have to manually take it
Can’t choose an exercise modality
by Juudub
Like another review mentioned, the phone app won’t let you choose an exercise modality to add to your exercises. When I tap on indoor spinning to add it to my workouts, it gives me the message that I need 103 exercises. Given that this is a fitness watch, the ability to track a workout is kind of important, and the developers should be paying attention this bug.
Have a Problem with DekeFit? Report Issue
Why should I report an Issue with DekeFit?
- Pulling issues faced by users like you is a good way to draw attention of DekeFit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DekeFit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DekeFit.
