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About: OrangeU empowers learners to access learning content at any time, anywhere. View
courses, learning plans and shared content, while tracking your progress both
online and offline.


 
  2025-08-19

OrangeU Customer Service 💢

Hard-to-find customer service info can be a red flag. Is OrangeU Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Orangetheory Fitness



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit OrangeU Website

Privacy Policy: https://www.orangetheory.com/en-us/privacy-policy

Developer: Ultimate Fitness Group





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3 Most reported problems 😔💔

1.8 out of 5

How is this not fixed?

2026-06-13

by Crondule

Try to login—> suggests the app (I have it downloaded) —> click on the app—->brings me right back to the “download app” screen. Okay so I continue on browser instead and it instantly crashes with the loading wheel of doom. This has apparently been an issue for a long time and hasn’t been fixed so is Orangetheory even trying to solve this?

Cumbersome

2026-06-14

by Lcn1992

This app has a super fun habit of simply ceasing to work in any way every 7-10 days. You’ll go to open, and be presented with a blank page and no way to refresh, log in or out, or navigate in anyway. The only fix is to delete the app altogether and redownload. I’ll use it daily for a week and then, with no rhyme or reason, it just gives up on life, rolls over and dies.

Constantly Need to Redownload

2026-06-15

by Caitlin_m4

I wish I didn’t need this app. Since the update, I need to constantly delete and reinstall it to get rid of the blank screen. It’ll work for about 1-2 days, then won’t load any content again. I’m tired of this.




Have a Problem with OrangeU? Report Issue




Why should I report an Issue with OrangeU?

  1. Pulling issues faced by users like you is a good way to draw attention of OrangeU to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a OrangeU customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OrangeU.


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